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Aligning Business Processes and Information Systems - New Approaches to Continuous Quality Engineering (Paperback, 2014 ed.)
Loot Price: R2,172
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Aligning Business Processes and Information Systems - New Approaches to Continuous Quality Engineering (Paperback, 2014 ed.)
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Business processes and information systems mutually affect each
other in non-trivial ways. Frequently, processes are designed
without taking the systems' impact into account, and vice versa.
Missing alignment at design-time results in quality problems at
run-time. Robert Heinrich gives examples from research and practice
for an integrated design of process and system quality. A quality
reference-model characterizes process quality and a process
notation is extended to operationalize the model. Simulation is a
powerful means to predict the mutual quality impact, to compare
design alternatives, and to verify them against requirements. The
author describes two simulation approaches and discusses
interesting insights on their application in practice.
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