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Quality Beyond Six Sigma (Hardcover)
Loot Price: R4,140
Discovery Miles 41 400
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Quality Beyond Six Sigma (Hardcover)
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Six Sigma is a data-driven management system with near-perfect
performance that is a statistical target of operating with no more
that 3.4 defects per one million chances. Six sigma has both
created avid interest and raised concerns among executives and its
practioners. This is all very well for multinationals like Motorola
or General Electric but how can it help small and medium-sized
enterprises or the service industry? How do you ensure that
solutions stick? Quality Beyond Six Sigma responds to this
challenge and provides a practical implementation of the issues of
Six Sigma, Lean Enterprise and Total Quality and aligns the 'hard'
sigma message with the softer sustainable 'strategic issues'. The
result is FIT SIGMA. The authors utilize major and minor case
studies to support principles and learnings of FIT SIGMA and
include review examples and self-assessment that underpin the
sustainable process. The three major case studies are contributed
by General Electric, Dow Chemical and Seagate Technology. Senior
Executives and Managers of organizations of all types and sizes,
Management Consultants and Students of all disciplines will find
this book a stimulating guide to quality and operational
excellence.
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