Six Sigma is a data-driven management system with near-perfect
performance that is a statistical target of operating with no more
that 3.4 defects per one million chances. Six sigma has both
created avid interest and raised concerns among executives and its
practioners. This is all very well for multinationals like Motorola
or General Electric but how can it help small and medium-sized
enterprises or the service industry? How do you ensure that
solutions stick? Quality Beyond Six Sigma responds to this
challenge and provides a practical implementation of the issues of
Six Sigma, Lean Enterprise and Total Quality and aligns the 'hard'
sigma message with the softer sustainable 'strategic issues'. The
result is FIT SIGMA.
The authors utilize major and minor case studies to support
principles and learnings of FIT SIGMA and include review examples
and self-assessment that underpin the sustainable process. The
three major case studies are contributed by General Electric, Dow
Chemical and Seagate Technology.
Senior Executives and Managers of organizations of all types and
sizes, Management Consultants and Students of all disciplines will
find this book a stimulating guide to quality and operational
excellence.
*Provides a practical approach of FIT SIGMA
*Supported by case studies and phased action plans
*Focuses on all functions, manufacturing or service, for any size
of business
General
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