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Corporate Reputation - Managing Opportunities and Threats (Hardcover, New Ed)
Price: R1,840
Discovery Miles 18 400
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Corporate Reputation - Managing Opportunities and Threats (Hardcover, New Ed)
Series: Psychological and Behavioural Aspects of Risk
Expected to ship within 2 - 4 working days
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Increasing media scrutiny, global coverage and communication via
the internet means corporate reputation can be damaged quickly, and
failing to successfully address challenges to corporate reputation
has consequences. Companies generally suffer almost ten times the
financial loss from damaged reputations than from whatever fines
may be imposed. According to Ernst & Young, the investment
community believes up to 50 per cent of a company's value is
intangible - based mostly on corporate reputation. So recognizing
potential threats, or anticipating risks, emerges as a critical
organizational competence. Organizations can regain lost
reputations, but recovery takes a long time. Corporate Reputation
contains both academic content along with practical contributions,
developed by those serving as consultants or working in
organizations in the area of corporate reputation and its
management or recovery. It covers: why corporate reputation
matters, the increase in reputation loss, threats to corporate
reputation, monitoring reputation threats online and offline, the
key role of leadership in reputation recovery, and making corporate
reputation immune from threats. Any book that is going to do
justice to a subject that is so complex and intangible needs
imagination, depth and range, and this is exactly what the
contributors bring with them.
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