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Succeeding as a Frontline Manager in Today's Organizations (Hardcover)
Loot Price: R2,939
Discovery Miles 29 390
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Succeeding as a Frontline Manager in Today's Organizations (Hardcover)
Series: Contemporary Human Resources Management: Issues, Challenges and Opportunities
Expected to ship within 10 - 15 working days
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Succeeding as a Frontline Manager in Today's Organizations
highlights the fact that as the world of work continues to change
in response to a variety of trends, issues and opportunities,
manages on the frontline will still be expected to see that their
organizations operate both effectively and efficiently to not only
survive but to thrive. To do this, frontline managers (FLMs) must
continue to learn and develop their skills to get the
organization's work done through its people. This book examines
both the traditional and contemporary skills todays frontline
managers must have at a minimum and those they must successfully
learn to implement to fulfill their critical roles and
responsibilities. The book argues that FLMs will continue to play a
critical role in helping their organizations pursue and achieve
their strategic, tactical and operational goas efficiently and
effectively. By focusing on the skills a good FLM needs, this book
offers specificity on what the FLM and their organizations must do
to increase the potential for the success of FLMs in having a
positive influence on the organization overall by focusing both on
results and the well-being of employees. The book examines not only
looks at the essentials of effective management but discusses the
importance of how one becomes and makes a smooth transition to the
role of a FLM. In addition, the book examines the essential
elements of management-planning, organizing, controlling, and
leading-while also offering an in-depth look at the important role
FLMs can and should play as it relates to ethics, building and
leading effective teams, and safety and health. Each chapter offers
insights into what FLMs can do to be effective in their work,
particularly for those FLMs who want to continue to develop
themselves as they play the different roles and exercise different
skills in doing their jobs. In the end, this book is written for,
those who are interested in increasing their understanding of the
FLMs role, responsibilities and skills needed to be effective while
also getting those who work for them to accomplish their work
effectively, efficiently and productively on their own or as a
member of a group or team.
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