Make no mistake, etiquette is as important in business as it is in
everyday life -- it's also a lot more complicated. From email and
phone communications to personal interviews to adapting to
corporate and international cultural differences, "Business
Etiquette For Dummies, 2nd Edition, " keeps you on your best
behavior in any business situation.
This friendly, authoritative guide shows you how to develop good
etiquette on the job and navigate today's diverse and complex
business environment with great success. You'll get savvy tips for
dressing the part, making polite conversation, minding your manners
at meetings and meals, behaving at off-site events, handling
ethical dilemmas, and conducting international business. You'll
find out how to behave gracefully during tense negotiations,
improve your communication skills, and overcome all sorts of
work-related challenges. Discover how to: Make a great first
impressionMeet and greet with easeBe a good company
representativePractice proper online etiquetteAdapt to the changing
rules of etiquetteDeal with difficult personalities without losing
your coolBecome a well-mannered travelerDevelop good relationships
with your peers, staff, and superiorsGive compliments and offer
criticismRespect physical, racial, ethnic, and gender differences
at workLearn the difference between "casual Friday" and sloppy
SaturdayDevelop cubicle courtesyAvoid conversational faux pas
Business etiquette is as important to your success as doing your
job well. Read "Business Etiquette For Dummies, 2nd Edition, " and
make no mistake.
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