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Foodservice Management - An African Perspective (Paperback)
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Foodservice Management - An African Perspective (Paperback)
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The foodservice industry is a fundamental part of the hospitality
and tourism industries, and contributes to essential guest
experiences and the meeting of guests' expectations of service
excellence. It encompasses all operations involved in preparing and
serving food and beverages to customers away from their homes.
Understanding the fundamental components of foodservice management
will enhance capabilities and ensure business success. Foodservice
management: an African perspective offers an in-depth analysis of
the integrated complexities of various types of food and beverage
service organisation. Foodservice management: an African
perspective provides an overview of the foodservice industry before
addressing the organising and control functions, then progresses to
the more strategic aspects. Foodservice management: an African
perspective is aimed at students studying towards a qualification
in the fields of hospitality, culinary, food and beverage or
consumer sciences at either higher certificate, diploma or
bachelor's level. This textbook is also suitable for courses in
foodservice management at TVET colleges. Susina Jooste has over 20
years of experience in higher education and programme development
for culinary and hospitality specialisation. She has previously
been the owner and director of a private higher education
institution which offered qualifications in hospitality and events
management, and in hospitality education. She currently serves as
research and development specialist at the NID Training NPC and is
a director of the South African Culinary and Hospitality Educators
Forum.
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