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Practical Studies in E-Government - Best Practices from Around the World (Hardcover, 2011 ed.)
Loot Price: R3,177
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Practical Studies in E-Government - Best Practices from Around the World (Hardcover, 2011 ed.)
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Information and communication technology (ICT) is permeating all
aspects of service management; in the public sector, ICT is
improving the capacity of government agencies to provide a wide
array of innovative services that benefit citizens. E-Government is
emerging as a multidisciplinary field of research based initially
on empirical insights from practice. Efforts to theoretically
anchor the field have opened perspectives from multiple research
domains, as demonstrated in Practical Studies in E-Government. In
this volume, the editors and contributors consider the evolution of
the e-government field from both practical and research
perspectives. Featuring in-depth case studies of initiatives in
eight countries, the book deals with such technology-oriented
issues as interoperability, prototyping, data quality, and advanced
interfaces, and management-oriented issues as e-procurement,
e-identification, election results verification, and information
privacy. The book features best practices, tools for measuring and
improving performance, and analytical methods for researchers.
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