Building Better Schools by Engaging Support Staff (Paperback)

According to the National School Public Relations Association, it is not the teachers, administration, or local press that are the primary source of information about schools. The most important source of information and "feel" about a school is the support staff - the custodians, bus drivers, nurses, secretaries, and teacher's aides If you are one of these hidden heroes, this book is for you. Learn how to build upon the universal principles of engagement to become a critical link in your school's success. Discover how to become a frontline ambassador, applying the principles of customer service to deal with families, students, and staff. You will even have your boss eating out of your hand This book, co-authored by 4Sight Learning's CEO Sam Bartlett and school administrator Vie Herlocker, builds upon the 4Sight's work with schools, implementing research-based family engagement strategies to create measurable increases in student achievement. Chapters include professionalism, goal setting, communicating effectively, being a team player, and dealing constructively with conflict and change. Included are powerful stories of twenty-one Engaged Ambassadors who share how they make a difference in their schools and communities every day.

General

Imprint:	4sight Press
Country of origin:	United States
Release date:	April 2010
First published:	April 2010
Authors:	Sam Bartlett • Vie Herlocker
Dimensions:	213 x 140 x 13mm (L x W x T)
Format:	Paperback - Trade
Pages:	176
ISBN-13:	978-0-9825257-1-5
Categories:	Books > Social sciences > Education > Organization & management of education > General Books > Business & Economics > Business & management > Management of specific areas > Management of real estate, property & plant Promotions
LSN:	0-9825257-1-0
Barcode:	9780982525715

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