Due to the increased global political importance of the nonprofit
sector, its technological support and organizational
characteristics have become important fields of research. In order
to conduct effective work, nonprofits need to communicate and
coordinate effectively. However, such settings are generally
characterized by a lack of resources, an absence of formal
hierarchical structures and differences in languages and culture
among the activists. Modern technologies could help nonprofit
networks in improving their working. In order to design appropriate
technological support for such settings, it is important to
understand their work practices, which widely differ from
traditional business organizations. This book aims to strengthen
the body of knowledge by providing user studies and concepts
related to user centered technology design process for nonprofit
settings. The examination of ethnographic studies and user centered
evaluation of IT artifacts in practice will further the
understanding of design requirements of these systems. This book
includes chapters from leading scholars and practitioners on the
technology design process examining human centered factors. The
chapters will focus on developed and developing countries as they
both have unique issues in technology design. The book will be
useful or of interest to academics from a range of fields including
information systems, human computer interaction, computer supported
cooperative work and organizational science as well as for
government officials and governmental organizations.
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