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Facilitating Rapid Process Improvement Workshops - The Self-Study Guide for Lean Leaders (Hardcover)
Loot Price: R4,567
Discovery Miles 45 670
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Facilitating Rapid Process Improvement Workshops - The Self-Study Guide for Lean Leaders (Hardcover)
Expected to ship within 12 - 17 working days
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This is a self-study guide for facilitators of rapid process
improvement workshops that helps anyone who feels like they aren't
truly gaining the full results of improvement initiatives and
kaizen events. They know they can do better, but don't know how.
The author, an experienced facilitator in government and
nonprofits, speaks to the facilitator through coaching notes and
actual workshop documents and techniques so the reader can fully
understand how greater results are achieved. This guide takes the
reader through a step-by-step path of a newly created workshop
agenda. The author has parsed the workshop path into more
manageable parts, easier for both the facilitator and the team.
These parts split the improvement work into two sections: "removing
the unnecessary" and "smoothing out the flow." "Smoothing out the
flow" is divided further into: When the work is coming in When the
product/person is going through the process How the work is
performed In addition, the author includes newly created tools and
training content. For example, a data-gathering table points the
facilitator to what data need to be collected when. Training for
the team includes making sure they understand the structure of a
process as well as to instruct them and define how a Lean process
actually functions. This distinction is important because all
improvements are not necessarily Lean improvements. Several bodies
of knowledge are incorporated into this guide--not only Lean and
Six Sigma, but internal auditing, organizational development, and
statistics. Essentially, this guide includes tips, nuances, and
original tools that are missing from the traditional training of
facilitators of kaizen events. It provides enough information for
the facilitator to think in a creative way.
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