Books > Reference & Interdisciplinary > Communication studies
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Understanding Everyday Incivility - Why Are They So Rude? (Hardcover)
Loot Price: R1,683
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Understanding Everyday Incivility - Why Are They So Rude? (Hardcover)
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Understanding Everyday Incivility delves into the day-to-day
annoying behaviors that color our interactions with other people,
such as the use of crude language in public, family members who
claim that they're "just teasing" and we're "too sensitive,"
coworkers who constantly interrupt us, and inflammatory remarks
posted on social media sites. Shelley D. Lane explores what is
considered uncivil behavior, why we label some acts as crude or
selfish while others are deemed polite and proper, and how these
labels often change from one context to the next. She highlights
the power dynamics at play in our interactions and explains how
"rude" behavior can sometimes be beneficial-and "polite" behavior
can be detrimental. Rather than a simplistic manual of manners,
Lane provides the tools to understand everyday incivility and
strategies for responding effectively and appropriately.
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