Decision making is a very complex phenomenon. Modern decision
makers must deal with very complex problems which are constantly
changing and often ill structured, making modeling and analysis
difficult. In order to provide support for the decision makers,
computer-based information systems are designed to collect, store,
process, and transport information. Recent advances in computer
technol ogy, data communications, database systems, office
automation, and knowledge engineering have made possible the design
of very sophisticated information sys tems. However, rapid
technological advances also create many problems, not the least of
which is the lack of integration among the various disciplines in
infor mation system design. Without such integration, a costly
computer-based infor mation system is at best partially useful and
at worst totally useless. The aim of this book, therefore, is to
examine the various issues involved in designing man agement
information systems, decision support systems, and office
information systems for increasing productivity and providing
decision support. This book is the outcome of the Workshop on
Management and Office Infor mation Systems, which was organized by
the Knowledge Systems Institute and held at Chicago, Illinois, from
June 28 to 30, 1982. Twenty-seven papers from the working papers
presented at that workshop were selected for inclusion in the
present volume, which is organized into five parts: (I)
organization structures and management, (II) decision support
systems, (III) database systems, (IV) office information systems,
and (V) systems and applications."
General
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