BUYING AND SELLING THE POOR ventures behind the scenes of the
multibillion-dollar welfare-to-work system, offering new insights
into how Australia responds to unemployment and disadvantage. As
the authors tell the story of four local employment offices, they
paint a vivid picture of a critically important social service
which many people are aware of but which few properly understand.
They also reveal the wider impacts that processes of marketisation
and welfare reform have had on these frontline services over
decades, and how the work of frontline staff and service providers
has been transformed. BUYING AND SELLING THE POOR looks closely at
how these services operate, why some succeed where others fail, and
what can be learned from the stories of staff and clients who have
navigated the system. Three decades into this market experiment,
how well are we doing in supporting our most vulnerable citizens to
get back to work?
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