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Books > Business & Economics > Business & management > Management & management techniques > Organizational theory & behaviour

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Strategic Management of Professional Service Firms - Theory and Practice (Hardcover, 2011 ed.) Loot Price: R3,738
Discovery Miles 37 380
Strategic Management of Professional Service Firms - Theory and Practice (Hardcover, 2011 ed.): Stephan Kaiser, Max Josef...

Strategic Management of Professional Service Firms - Theory and Practice (Hardcover, 2011 ed.)

Stephan Kaiser, Max Josef Ringlstetter

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Loot Price R3,738 Discovery Miles 37 380 | Repayment Terms: R350 pm x 12*

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Managing strategies for professional service firms is an important and complex activity. The main issues in this book cover the core management principles for service firms in a comprehensive way. Based on current research findings it includes the management of service quality, knowledge and marketing as well as people, organizational and strategic issues. In understanding critical resources managers and partners will be able to effectively develop and exploit them. The book contains practical advice and offers a profound insight into the managerial excellence of service companies. "

General

Imprint: Springer-Verlag
Country of origin: Germany
Release date: December 2010
First published: 2011
Authors: Stephan Kaiser • Max Josef Ringlstetter
Dimensions: 235 x 155 x 22mm (L x W x T)
Format: Hardcover
Pages: 208
Edition: 2011 ed.
ISBN-13: 978-3-642-16062-2
Categories: Books > Business & Economics > Business & management > Management & management techniques > Organizational theory & behaviour
Books > Business & Economics > Business & management > Management of specific areas > Personnel & human resources management
Books > Business & Economics > Industry & industrial studies > Service industries > General
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LSN: 3-642-16062-X
Barcode: 9783642160622

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