0
Your cart

Your cart is empty

Books > Business & Economics > Business & management > Management & management techniques > Organizational theory & behaviour

Buy Now

Strategic Management of Professional Service Firms - Theory and Practice (Hardcover, 2011 ed.) Loot Price: R3,738
Discovery Miles 37 380
Strategic Management of Professional Service Firms - Theory and Practice (Hardcover, 2011 ed.): Stephan Kaiser, Max Josef...

Strategic Management of Professional Service Firms - Theory and Practice (Hardcover, 2011 ed.)

Stephan Kaiser, Max Josef Ringlstetter

 (sign in to rate)
Loot Price R3,738 Discovery Miles 37 380 | Repayment Terms: R350 pm x 12*

Bookmark and Share

Expected to ship within 10 - 15 working days

Managing strategies for professional service firms is an important and complex activity. The main issues in this book cover the core management principles for service firms in a comprehensive way. Based on current research findings it includes the management of service quality, knowledge and marketing as well as people, organizational and strategic issues. In understanding critical resources managers and partners will be able to effectively develop and exploit them. The book contains practical advice and offers a profound insight into the managerial excellence of service companies. "

General

Imprint: Springer-Verlag
Country of origin: Germany
Release date: December 2010
First published: 2011
Authors: Stephan Kaiser • Max Josef Ringlstetter
Dimensions: 235 x 155 x 22mm (L x W x T)
Format: Hardcover
Pages: 208
Edition: 2011 ed.
ISBN-13: 978-3-642-16062-2
Categories: Books > Business & Economics > Business & management > Management & management techniques > Organizational theory & behaviour
Books > Business & Economics > Business & management > Management of specific areas > Personnel & human resources management
Books > Business & Economics > Industry & industrial studies > Service industries > General
Promotions
LSN: 3-642-16062-X
Barcode: 9783642160622

Is the information for this product incomplete, wrong or inappropriate? Let us know about it.

Does this product have an incorrect or missing image? Send us a new image.

Is this product missing categories? Add more categories.

Review This Product

No reviews yet - be the first to create one!

You might also like..

Organization Development And Change
Thomas Cummings, Christopher Worley, … Paperback  (1)
R2,107 Discovery Miles 21 070
A Journey Of Diversity & Inclusion In…
Nene Molefi Paperback R433 Discovery Miles 4 330
Legacide - Why Legacy Thinking Is The…
Richard Mulholland Paperback  (1)
R248 Discovery Miles 2 480
We Are Still Human - And Work Shouldn't…
Brad Shorkend, Andy Golding Paperback  (2)
R295 R264 Discovery Miles 2 640
Theory And Practice Of Change Management
John Hayes Paperback R897 Discovery Miles 8 970
Organizational Behavior - Managing…
Jean Phillips, Ricky Griffin, … Hardcover R1,288 Discovery Miles 12 880
Organisational Change - Theory And…
C.L. van Tonder Paperback R646 Discovery Miles 6 460
Behavior in Organizations - Global…
Jerald Greenberg Paperback  (2)
R2,212 Discovery Miles 22 120
Consciousness-Based Leadership and…
Anil K. Maheshwari Hardcover R4,581 Discovery Miles 45 810
Organisational Culture for Information…
Gillian Oliver Paperback R1,403 Discovery Miles 14 030
The Life Cycles of the Council on…
James K Conant, Peter J. Balint Hardcover R3,975 Discovery Miles 39 750
Family Business Case Studies Across the…
Jeremy Cheng, Luis Diaz-Matajira, … Hardcover R3,035 Discovery Miles 30 350

See more

Partners