Dynamic problems require dynamic collaboration and technology. Our
communities today face difficult issues—such as climate change,
access to health care, and homelessness—which are tangled,
complicated, and constantly evolving. Coined “wicked problems”
more than 40 years ago by the University of California’s
professors Horst Rittel and C. West Churchman, these issues exceed
the capacity of any one sector, instead demanding the kind of
creative thinking, democratized engagement, and integrated action
that come from government, nonprofits, businesses, and citizens
working in concert. These different stakeholders, however, don’t
always agree on the best approach, strategy, or goals. But their
commonality in driving social outcomes relies on place: where
problems are happening, where people need assistance and help
defining the issues. Maps combine complex and relational
information that can be visualized and analyzed to deal with these
issues. When used with technological developments in data
analytics, visualization, connectivity, and the Internet of Things
(IoT), mapping can promote effective cross-sector collaboration.
Written for citizens and city leaders, Collaborative Cities:
Mapping Solutions to Wicked Problems guides readers into using
location intelligence to derive public value from action.
Co-authors Stephen Goldsmith (former mayor of Indianapolis and
deputy mayor of New York) and Kate Markin Coleman (former executive
vice president for branding and strategy at the YMCA) use their
combined years of experience to analyze the best civic examples of
geospatial technology working across cross-sector networks. Divided
into eight chapters, Collaborative Cities addresses the formation,
operation, and adaptation of cross-sector collaborations, including
five chapters dedicated to specific wicked problems such as public
safety, homelessness, and sustainability. Starting with
Collaborative Cities, government officials, nonprofit leaders, and
citizens alike who are acting for social value can learn how to use
a geospatial approach to improve insight, trust, and the efficacy
of their combined efforts to solve wicked problems.
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