Written by a team of highly respected authorities on management and
organizational behaviour, this core textbook is grounded in an
extensive body of international research and analysis that
demonstrates that knowledge work depends primarily on the
behaviours, attitudes and motivations of those who undertake and
manage it and not simply on the implementation of information
systems technology. Throughout the book, engaging case studies and
role plays demonstrate the range of perspectives that can be
applied to knowledge work, and the organisational conditions under
which it can be managed effectively. This book is essential reading
for undergraduate and postgraduate students on modules covering
Knowledge Management, and ideal for modules in Human Resource
Management and Organisational Studies.
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