Across the social sciences, scholars are increasingly showing how
people 'work' to construct organizational life, including the rules
and routines that shape and enable organizational activity, the
identities of people who occupy organizations, and the societal
norms and assumptions that provide the context for organizational
action. The idea of work emphasizes the ways in which people and
groups engage in purposeful, reflexive efforts rooted in an
awareness of organizational life as constructed in human
interaction and changeable through human effort. Studies of these
efforts have identified new forms of work including emotion work,
identity work, boundary work, strategy work, institutional work,
and a host of others. Missing in these conversations, however, is a
recognition that these forms of work are all part of a broader
phenomenon driven by historical shifts that began with modernity
and dramatically accelerated through the twentieth century. This
book introduces the social-symbolic work perspective, which
addresses this broader phenomenon. The social-symbolic work
perspective integrates diverse streams of research to examine how
people purposefully and reflexively work to construct
organizational life, including the identities, technologies,
boundaries, and strategies that constitute their organizations. In
this book, the authors define social-symbolic work and introduce
three forms - self work, organization work, and institutional work.
Social-symbolic work highlights people's efforts to construct the
social world, and focuses attention on the motivations, practices,
resources, and effects of those efforts. This book explores eight
distinct streams of social-symbolic work research, drawing on a
broad range of examples from the worlds of business, politics,
sports, social movements, and many others. It provides researchers,
students, and practitioners with an integrative theoretical
framework useful in understanding social-symbolic work, a survey of
the main forms of social-symbolic work, a rich set of theoretical
opportunities to inspire new studies, and practical methodological
guidance for empirical research on social-symbolic work.
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