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Books > Business & Economics > Business & management > Business mathematics & systems
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The Relationship Advantage - Information Technologies, Sourcing, and Management (Hardcover, New)
Loot Price: R7,209
Discovery Miles 72 090
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The Relationship Advantage - Information Technologies, Sourcing, and Management (Hardcover, New)
Expected to ship within 10 - 15 working days
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A unique insight for both practitioners and academics on how to achieve a 'relationship advantage'. The relationship in information technology (IT) outsourcing often determines the difference between a successful, a less successful, and a failing outsourcing deal. The authors examine five case studies (Xerox, British Aerospace, ESSO, BP, and the UK Inland Revenue), and by way of a novel client-supplier relationship framework they identify the key dimensions of an outsourcing relationship.
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