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The Relationship Advantage - Information Technologies, Sourcing, and Management (Hardcover, New) Loot Price: R7,873
Discovery Miles 78 730
The Relationship Advantage - Information Technologies, Sourcing, and Management (Hardcover, New): Thomas Kern, Leslie P....

The Relationship Advantage - Information Technologies, Sourcing, and Management (Hardcover, New)

Thomas Kern, Leslie P. Willcocks

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Loot Price R7,873 Discovery Miles 78 730 | Repayment Terms: R738 pm x 12*

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A unique insight for both practitioners and academics on how to achieve a 'relationship advantage'. The relationship in information technology (IT) outsourcing often determines the difference between a successful, a less successful, and a failing outsourcing deal. The authors examine five case studies (Xerox, British Aerospace, ESSO, BP, and the UK Inland Revenue), and by way of a novel client-supplier relationship framework they identify the key dimensions of an outsourcing relationship.

General

Imprint: Oxford UniversityPress
Country of origin: United Kingdom
Release date: November 2001
First published: February 2002
Authors: Thomas Kern • Leslie P. Willcocks
Dimensions: 244 x 164 x 26mm (L x W x T)
Format: Hardcover
Pages: 412
Edition: New
ISBN-13: 978-0-19-924192-7
Categories: Books > Business & Economics > Business & management > Management & management techniques > General
Books > Business & Economics > Business & management > Business mathematics & systems > General
LSN: 0-19-924192-9
Barcode: 9780199241927

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