Organizations are complex entities that must adapt the practices
of their employees and management to meet the demands of a dynamic
environment. Organizations are behavioral systems that coordinate
interactions among its members and environment. Changing practices
in one area of an organization can generate a reaction throughout
the entire system, thus affecting the behaviors of those working
within other areas, the experience of customers, and important
organizational results. Behavioral Systems Analysis (BSA) focuses
on these complex contingencies from the macro system all the way
down to individual behavior.
This book contains articles by internationally recognized
experts in Behavioral Systems Analysis who discuss the role of
organizational practices in their study of performance improvement
and cultural change from both practical and conceptual
perspectives. Business and non-profit managers will find tools and
case studies to help understand and diagnose their organization's
dynamics. Scholars will appreciate articles? theory and real-world
descriptions when considering their own research direction.
Finally, all students of management theory, behavior analysis, and
human resources will find this collection a thought-provoking tool
for their understanding of behavioral systems and their application
in organizations.
This book was published as a special issue in the Journal of
Organizational Behavior Management.
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