Pepsi-Cola and Coca-Cola are widely recognized as being two of
the premier marketing companies in the world. They have introduced
a great variety of new products and package types. They have raised
celebrity advertising to a new level. Coca-Cola even changed the
formula for Coke. These and other developments in the carbonated
soft drink industry came about from major strategy changes by
Pepsi-Cola and Coca-Cola. Rather than simply reacting to a changing
competitive environment, PepsiCo and The Coca-Cola Company have
created and implemented strategies that turned the new environment
to their advantage. Although Pepsi-Cola attacked Coca-Cola's
dominance and achieved near-parity with Coke in bottled soft
drinks, both Coke and Pepsi have benefitted from fighting the Cola
Wars. The battle between them has stimulated continuing growth in
an industry regularly pronounced by the experts for many years to
be on the verge of maturity.
One widely ignored aspect of the Cola Wars is the ongoing
transformation of the soft drink distribution systems of Coca-Cola
and Pepsi-Cola from systems of independent bottlers to captive
bottling subsidiaries. Chandler advanced the hypothesis that
successful firms develop strategies to take advantage of new
opportunities, and that those strategies then determine the
organizational structure required for effective implementation. We
find that changes in the organization of the two leading carbonated
soft drink firms' distribution systems provide support for
Chandler's hypothesis. The independent bottling systems were a
unique and effective organization for many decades. Changes in the
external environment, however, raised the costs of transacting
between the parent concentrate manufacturers and their independent
bottlers. In particular, the new competitive environment required
rapidly changing product and marketing strategies, and the
implementation of these strategies required the close cooperation
of the distribution systems. In effect, Coke and Pepsi needed to
change the organization of their distribution systems to implement
effectively the strategies that stimulated the new competitive
environment, because the relative transaction costs of the
independent bottling systems in the new environment were too high.
The book presents a strategic analysis of the history of the
industry.
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