This manual reviews the definitions and typical approach to quality
assurance in healthcare and includes a review of the most prominent
quality studies. A program for quality management in surgery is
presented with chapters reviewing patient safety and external
reporting requirements. An introduction to medical malpractice and
risk management is also provided and followed by a chapter on how
to implement the necessary behavioral changes to improve quality
practices. The appendix includes useful protocols, forms and order
sets.
General
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