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Professional Discretion in Welfare Services - Beyond Street-Level Bureaucracy (Paperback)
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Professional Discretion in Welfare Services - Beyond Street-Level Bureaucracy (Paperback)
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Discretion has re-emerged as an issue of central importance for
welfare professionals over the last two decades in the face of an
intensification of management culture across the public sector.
This book presents an innovative framework for the analysis of
discretion, offering three accounts of the managerial role - the
domination model, the street level model and the author's
alternative discursive perspective. These different regimes of
discretion are examined through a case study within a social
services department, comparing and contrasting social work
discretion in an Older Persons Team and a Mental Health Team. This
innovative, theoretical and empirical analysis will be of great
interest to postgraduate students and researchers in social work
and related disciplines including social policy, public
administration and organizational studies, as well as professionals
in social work, health and education.
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