Managing for Quality and Performance Excellence (Hardcover, 10th edition)

Packed with current examples, cases, and illustrations, market-leading MANAGING FOR QUALITY AND PERFORMANCE EXCELLENCE, 10e focuses on the fundamental principles of total quality and emphasizes high-performance management practices, such as those reflected in the Baldrige Criteria. Written by experienced leaders in the fields of performance management and quality, the text delivers the definitive resource for coverage of ISO 9000 certification, Six Sigma, and the U.S. Malcolm Baldrige National Quality Award standards. A wealth of current examples from leading organizations throughout the world reflects quality as they emphasize the practical aspects of the book's managerial focus and pertinent technical topics. You can efficiently prepare to become an ASQ Certified Quality Manager, as this edition covers most of the Body of Knowledge required for ASQ certification. It's everything you need -- now and throughout your career -- to ensure quality management success.

General

Imprint:	CENGAGE Learning Custom Publishing
Country of origin:	United States
Release date:	November 2015
First published:	2017
Authors:	William Lindsay • James Evans
Dimensions:	261 x 212 x 34mm (L x W x T)
Format:	Hardcover - Cloth over boards
Pages:	784
Edition:	10th edition
ISBN-13:	978-1-305-66254-4
Categories:	Books > Business & Economics > Business & management > Management & management techniques > Quality Assurance (QA) & Total Quality Management (TQM) Books > Business & Economics > Business & management > Management of specific areas > Production & quality control management Promotions
LSN:	1-305-66254-7
Barcode:	9781305662544

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