Turbulence is not new to the business world. In fact, the
turbulence is increasing and managers are seeing teams spinning
their wheels. But now there is a book that addresses these
realities-Problem Solving for Results. Management systems are in a
state of crisis and operations are more complex. The old top-down
operations mode no longer suffices. Today's businesses demand speed
and increased accuracy, forcing everyone to re-evaluate chains of
command and tear down the walls between functions. Amid the
responsibilities of traditional management lies problem solving.
The push is toward moving decision-making authority down the ladder
to all levels. Managers are no longer equipped to or capable of
making the number and variety of necessary decisions in a vacuum.
The current mode is to have employees deal directly with workplace
issues and take corrective action without complaint and without
management involvement. Coping with this reality and preparation
for these improvements in workplace problem solving requires
interest and motivation. Problem Solving for Results can facilitate
this by demystifying and simplifying the process. This book bridges
philosophy and theory and puts together a practical integration of
all the tools necessary to get results from your investment of
time, energy, and money.
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