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ECSCW 2001 (Paperback, 2001 ed.)
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ECSCW 2001 (Paperback, 2001 ed.)
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Schmidt and Bannon (1992) introduced the concept of common
information space by contrasting it with technical conceptions of
shared information: Cooperative work is not facilitated simply by
the provisioning of a shared database, but rather requires the
active construction by the participants of a common information
space where the meanings of the shared objects are debated and
resolved, at least locally and temporarily. (Schmidt and Bannon, p.
22) A CIS, then, encompasses not only the information but also the
practices by which actors establish its meaning for their
collective work. These negotiated understandings of the information
are as important as the availability of the information itself: The
actors must attempt to jointly construct a common information space
which goes beyond their individual personal information spaces. . .
. The common information space is negotiated and established by the
actors involved. (Schmidt and Bannon, p. 28) This is not to suggest
that actors' understandings of the information are identical; they
are simply "common" enough to coordinate the work. People
understand how the information is relevant for their own work.
Therefore, individuals engaged in different activities will have
different perspectives on the same information. The work of
maintaining the common information space is the work that it takes
to balance and accommodate these different perspectives. A "bug"
report in software development is a simple example. Software
developers and quality assurance personnel have access to the same
bug report information. However, access to information is not
sufficient to coordinate their work.
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