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Foundations of Lodging Management - Pearson New International Edition (Paperback, 2nd edition): David Hayes, Jack Ninemeier,... Foundations of Lodging Management - Pearson New International Edition (Paperback, 2nd edition)
David Hayes, Jack Ninemeier, Allisha Miller
Sold By Aristata Bookshop - Fulfilled by Loot
R1,301 Discovery Miles 13 010 Ships in 2 - 4 working days

For junior college or undergraduate courses in hotel management, lodging operations, and hospitality. Written in an easy-to-read, easy-to-understand style, Foundations of Lodging Management, 2e explores how the lodging industry and the hotels in the industry operate. With coverage of both small and large hotels, it addresses each department, including the front office, sales and marketing, housekeeping, maintenance and more This edition features more on green initiatives, expanded discussion of revenue optimization, and an updated Front Office Simulation that helps students learn how to manage a hotel's front office and better understand the complexity of the entire property.

Professional Restaurant Manager, The (Paperback): David Hayes, Allisha Miller, Jack Ninemeier Professional Restaurant Manager, The (Paperback)
David Hayes, Allisha Miller, Jack Ninemeier
R4,033 Discovery Miles 40 330 Ships in 12 - 19 working days

The Professional Restaurant Manager covers the topics all restaurant managers must know to be successful in the industry. Organized in a quick-read, four-part format, the book offers a fresh look at the restaurant business, back-of-house management, front-of-house management, and financial management. Discussion prompts are built right in so students can respond to real case studies and illustrations. Financial documents reference the newest version of the Uniform System of Accounts for Restaurants. An extensive glossary is provided and authors review important trends in sustainability, green practices and farm-to-fork movements.

Professional Kitchen Manager, The (Paperback): David Hayes, Allisha Miller, Jack Ninemeier Professional Kitchen Manager, The (Paperback)
David Hayes, Allisha Miller, Jack Ninemeier
R4,367 Discovery Miles 43 670 Ships in 12 - 19 working days

Focusing on back-of-house management, ""Professional Kitchen Management ""addresses topics such as supervision, menu planning, development and use of standard recipes, purchasing, and cost control. Students will learn how to evaluate menus, manage inventory, train personnel and deliver food services on a budget. An innovative format pairs concepts presented in each chapter with cleverly animated and highly interactive Kitchen Management Simulations (KMS) lessons to provide hands-on training that is fun for students and time freeing for instructors. Reader-friendly features explain why concepts are important to daily operations and identify the skills needed to manage a high-quantity food production kitchen.

Hotel Operations Management (Hardcover, 3rd edition): David Hayes, Jack Ninemeier, Allisha Miller Hotel Operations Management (Hardcover, 3rd edition)
David Hayes, Jack Ninemeier, Allisha Miller
R3,672 Discovery Miles 36 720 Ships in 12 - 19 working days

Prepare future hotel general managers to efficiently supervise and run a midsize full-service hotel. Hotel Operations Management provides an up-to-date and comprehensive examination of all aspects of hotel administration from the viewpoint of the hotel general manager. Detailed information addresses the operating departments of a full-service hotel: Human Resources; Controller; The Front Office; Housekeeping; Food and Beverage; Safety and Property Security; Sales and Marketing; Accounting; and Facility Engineering and Maintenance. In-depth discussions highlight the importance of human resources in the labor-intensive hotel industry, franchising and contract management of properties in an ever-decreasing "Mom and Pop" segment, and hotel management in a global environment. Updated throughout to ensure that readers have the latest information, the Third Edition also includes new case studies, an entirely new chapter on guest services, and new end-of-chapter questions. This accurate book will give prospective hotel managers insight into all of the procedures effective managers use to ensure their hotel?'s-and their own-success.

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