This open access volume assesses the influence of our changing media environment. Today, there is not one single medium that is the driving force of change. With the spread of various technical communication media such as mobile phones and internet platforms, we are confronted with a media manifold of deep mediatization. But how can we investigate its transformative capability? This book answers this question by taking a non-media-centric perspective, researching the various figurations of collectivities and organizations humans are involved in. The first part of the book outlines a fundamental understanding of the changing media environment of deep mediatization and its transformative capacity. The second part focuses on collectivities and movements: communities in the city, critical social movements, maker, online gaming groups and networked groups of young people. The third part moves institutions and organizations into the foreground, discussing the transformation of journalism, religion, politics, and education, whilst the fourth and final part is dedicated to methodologies and perspectives.

This book attends to the transformation of processes and practices in education, relating to its increasing digitisation and datafication. The introduction of new means to measure, capture, describe and represent social life in numbers has not only transformed the ways in which teaching and learning are organised, but also the ways in which future generations (will) construct reality with and through data. Contributions consider data practices that span across different countries, educational fields and governance levels, ranging from early childhood education, to schools, universities, educational technology providers, to educational policy making and governance. The book demonstrates how digital data not only support decision making, but also fundamentally change the organisation of learning and teaching, and how these transformation processes can have partly ambivalent consequences, such as new possibilities for participation, but also the monitoring and emergence/manifestation of inequalities. Focusing on how data can drive decision making in education and learning, this book will be of interest to those studying both educational technology and educational policy making. The chapters in this book were originally published in Learning, Media and Technology. Chapter 4 is available Open Access at https://www.routledge.com/products/9780367357191.

This book attends to the transformation of processes and practices in education, relating to its increasing digitisation and datafication. The introduction of new means to measure, capture, describe and represent social life in numbers has not only transformed the ways in which teaching and learning are organised, but also the ways in which future generations (will) construct reality with and through data. Contributions consider data practices that span across different countries, educational fields and governance levels, ranging from early childhood education, to schools, universities, educational technology providers, to educational policy making and governance. The book demonstrates how digital data not only support decision making, but also fundamentally change the organisation of learning and teaching, and how these transformation processes can have partly ambivalent consequences, such as new possibilities for participation, but also the monitoring and emergence/manifestation of inequalities. Focusing on how data can drive decision making in education and learning, this book will be of interest to those studying both educational technology and educational policy making. The chapters in this book were originally published in Learning, Media and Technology. Chapter 4 is available Open Access at https://www.routledge.com/products/9780367357191.

Bisher wurde das IT Service-Management in der oeffentlichen Verwaltung in Deutschland nur am Rande behandelt. In diesem Buch geben die Autoren einen umfassenden Einblick in die bisherigen Fortschritte bei der Implementierung von IT-Prozessen in oeffentlichen Einrichtungen und arbeiten, basierend auf funf Fallstudien, Erfolgsfaktoren heraus, die auch auf andere Organisationen ubertragbar sind. Bei der Aufbereitung der Erfolgsfaktoren liegt der Schwerpunkt bei den organisatorischen Massnahmen zur Prozess-, Kunden- und Dienstleistungsorientierung.

Ausgehend von der Grundannahme, dass Kommunikation Organisationen konstituiert, geht dieser Band der Frage nach, wie sich die Kommunikation im Schulkollegium im Zuge der Mediatisierung verandert und welche Konsequenzen daraus fur die organisationale Reproduktion der Schule ruhren. In der Schulentwicklungsforschung findet diese Fragestellung bislang keine Berucksichtigung. Die Untersuchung basiert auf umfangreichen Fallstudien an zwei grossstadtischen Gesamtschulen. Dazu wurden Gruppendiskussionen, qualitative Interviews, teilnehmende Beobachtungen und Logfile-Analysen von Nutzungsdaten so genannter Schulinformationssysteme durchgefuhrt.

Die Autoren untersuchen die Regierungsprogramme der 1990er Jahre zur Forderung der Informationsgesellschaft in Deutschland und den USA fur die Anwendungsbereiche Bildung, Verwaltung und Fernsehen. Dabei identifizieren sie sowohl Unterschiede als auch Gemeinsamkeiten in den Landern und Bereichen. Der Ruckblick ermoglicht interessante Schlusse in Hinsicht auf die Zukunftsperspektiven von multimedialen Anwendungen in der Schule, E-Government oder web-basiertem interaktivem Fernsehen."