By bringing together a multi-disciplinary set of contributions from leading writers in the field of service marketing and management, this book represents a much-needed resource of the current `state-of-the-art' research and conceptual development in internal marketing. Comprising new theoretical and empirical work, and case studies based on a wide range of sector and industry applications, Internal Marketing identifies key themes and issues, including:
· social model of marketing
· human resource management perspective
· marketing and service management
· quality management
· organisational development
· corporate identity, image and reputation
· corporate communication

Contents:
Key Themes include: Human Resource Management, Marketing Orientation, Strategy Implementation, Quality Management, Organisational Development and Change Management, Internal Service Productivity, Innovation, Corporate Image and Reputation, Corporate Integration, Selling Products and Services to Employees, Organisational Communicaton, The Individual Person as the Product or Marketeer.

Modern scholarship on the relationship between British capitalism and Caribbean slavery has been profoundly influenced by Eric Williams’s 1944 classic, Capitalism and Slavery. The present volume represents the proceedings of a conference on Caribbean Slavery and British Capitalism convened in his honour in 1984, and includes essays on Dr Williams’s scholarly work and influence. These essays, by thirteen scholars from the United States, England, Africa, Canada and the Caribbean, explore the relationship between Great Britain and her plantation slave colonies in the Caribbean.

Get a Black Belt in Marketing: The Marketing Success Book for Retirement Industry Professionals includes concepts, strategies and tactics peppered with stories about success and lessons learned, along with a plan of action to accomplish the business development goals. The Marketing Success Book is divided into three sections: the first highlights a few trends that have impacted the financial services industry, the second explains major marketing concepts and the third section describes marketing activities that you can use to build your business. Many of the concepts and activities include success stories, plus a step-by-step work plan to incorporate the concept or activity in your marketing.

One glaring lacuna in studies of Haitian Vodou is the scarcity of works exploring the connection between the religion and its main roots, traditional Yoruba religion. Discussions of Vodou very often seem to present the religion in vacuo, as a sui generis phenomenon that arose in Saint-Domingue and evolved in Haiti, with no antecedents. What is sorely needed then is more comparative studies of Haitian Vodou that would examine its connections to traditional Yoruba religion and thus illuminate certain aspects of its mythology, belief system, practices, and rituals. This book seeks to bridge these gaps. Vodou in the Haitian Experience studies comparatively the connections and relationships between Vodou and African traditional religions such as Yoruba religion and Egyptian religion. Such studies might enhance our understanding of the religion, and the connections between Africa and its Diaspora through shared religious patterns and practices. The general reader should be mindful of the transnational and transcultural perspectives of Vodou, as well as the cultural, socio-economic, and political context which gave birth to different visions and ideas of Vodou. The chapters in this collection tell a story about the dynamics of the Vodou faith and the rich ways Vodou has molded the Haitian narrative and psyche. The contributors of this book examine this constructed narrative from a multicultural voice that engages critically the discipline of ethnomusicology, drama, performance, art, anthropology, ethnography, economics, literature, intellectual history, philosophy, psychology, sociology, religion, and theology. Vodou is also studied from multiple theoretical approaches including queer, feminist theory, critical race theory, Marxism, postcolonial criticism, postmodernism, and psychoanalysis.