Social workers and health professionals are often placed in situations where they are verbally or physically threatened by service users and others. This book helps them recognise potential risks in situations, when to avoid involvement, and how best to manage these risks, giving them the confidence to work effectively. Suitable for both practitioners and students, this book covers topics such as managing risks, improving safety awareness and teamwork support within the modern-day context.  Specifically, this second edition includes:  Interviews from current senior and first line managers in children’s and adult social care and health services, front line staff and more.  A new chapter on managing online and digital issues including managing the transition of back to work after Covid-19.  Greater emphasis on the responsibilities of employers and their duty of care to staff.  Further elaboration on the impairment of decision-making under stress caused by imitation and threat.  This book will appeal to both practitioners and students. It helps students to become aware of the factors which may affect judgement in child protection cases and assist in managing cases on placement. It helps professional practitioners in managing the anxieties associated with their current case load and provides strategies to manage these unfortunately common workplace experiences.

Novel research in construction management is often distant from existing practice. This collection of reviews serves to bridge this gap under three major themes: innovation, organisation and human behaviour, and methods and tools. It outlines a series of successful collaborative projects between industry and the academic and research communities. Many of the authors have worked in technology transfer, as change agents, resolving industrially-relevant problems by using scientifically-based research. The book reveals the source of ideas, data and results to provide a useful resource for researchers, academics and graduate students, and a challenging guide for senior industry managers.

Facilities Management sets out a new framework for the discipline of facilities management which challenges many of the norms and which sets out new methods for optimising the performance of a business. Successful facilities managers need a range of skills and need to be able to devise a range of innovative strategies for the future of the organisations in which they work. This new book follows on directly from Keith Alexander's ground-breaking textbook Facilities Management and focuses on four new themes which have been identified as keys to the new strategy: organisational change and learning, innovation, performance and the knowledge workplace.

Novel research in construction management is often distant from existing practice. This collection of reviews serves to bridge this gap under three major themes: innovation, organisation and human behaviour, and methods and tools.

It outlines a series of successful collaborative projects between industry and the academic and research communities. Many of the authors have worked in technology transfer, as change agents, resolving industrially-relevant problems by using scientifically-based research. The book reveals the source of ideas, data and results to provide a useful resource for researchers, academics and graduate students, and a challenging guide for senior industry managers.

Facilities Management sets out a new framework for the discipline of facilities management which challenges many of the norms and which sets out new methods for optimising the performance of a business. Successful facilities managers need a range of skills and need to be able to devise a range of innovative strategies for the future of the organisations in which they work.
This new book follows on directly from Keith Alexander's ground-breaking textbook Facilities Management and focuses on four new themes which have been identified as keys to the new strategy: organisational change and learning, innovation, performance and the knowledge workplace.