Facilities Management sets out a new framework for the discipline
of facilities management which challenges many of the norms and
which sets out new methods for optimising the performance of a
business. Successful facilities managers need a range of skills and
need to be able to devise a range of innovative strategies for the
future of the organisations in which they work.
This new book follows on directly from Keith Alexander's
ground-breaking textbook Facilities Management and focuses on four
new themes which have been identified as keys to the new strategy:
organisational change and learning, innovation, performance and the
knowledge workplace.
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