One of the most important skills of successful managers is dealing with change. 'Managing Change Effectively' combines philosophical insights with practical applications to help managers effectively incorporate change with the least disruption. 'Managing Change Effectively' details specific approaches and methods for making change decisions and getting changes accepted. From communication to participation, Kirkpatrick shows managers and executives how to make change their ally. Packed with examples that illustrate the principles and procedures for implementing new ideas, policies and strategies for almost any type of organization, this text is a valuable resource for managers at all levels, especially those in training and human resources.

Leaders and supervisors do not grow on trees; they must be developed. 'Developing Supervisors and Team Leaders' is a practical, how-to guide for creating leaders and supervisors.
Spanning topics from determining needs to evaluating performance, it covers all aspects of how to develop the skills, insights, and attitude to lead others.
Kirkpatrick demonstrates how to get others to share the same focus, purpose, and efforts toward improving an organization's quality of product or service. From determining needs, planning programs and training to the final evaluation, this book provides knowledge and practical tools for developing successful leaders.
Donald Kirkpatrick, Ph.D., Emeritus Professor of the University of Wisconsin, is the author of numerous books and articles on the subject of management and performance.

"When Dick Grote, in the Foreword to this book, writes that "nothing's changed," he is not speaking to the state of the human resources field or the art of performance management, both of which have evolved continuously, profoundly, and for the better.

Nor is he describing the content of the new second edition, which, in fact, contains comprehensive material on a whole new generation of jobs in technology, customer service, and other rapidly changing fields, plus brand new examples and two full case studies.

What's not changed is the fact that author Donald Kirkpatrick is one of the leading voices on human resources and training and development. For more than forty years, Kirkpatrick's four-level performance evaluation model has been the standard throughout the world, and has revolutionized the way enterprises manage, monitor, and optimize employee performance.

The new edition of Improving Performance Through Appraisal and Coaching contains all the wisdom and step-by-step processes of the original, with all the guidance and tools you'll need to implement a program that gets maximum results.

The book starts with a 40-question test about your organization and its processes and attitudes regarding performance appraisal and coaching. Taking the test both before and after reading the first section of the book will highlight exactly where your existing initiatives can be improved and new ones put in place. Kirkpatrick then goes on to describe in detail how a culture of coaching builds and enhances performance, and how to build this culture across the entire organization.

Examples and eye-opening Notes from the Field both reinforce and complement the author's sage recommendations, illustrating how his approaches can be adopted in their entirety or deployed piecemeal, depending on your organization's specific needs. The case studies, both from major employers, prove the overarching value of a proactive performance appraisal program and vibrant coaching environment.

The book is packed with ready-to-use forms and, more important, instructions and observations on their effective use. Plus, every chapter is designed for practical application, featuring accessible charts and figures, lists of key points, specific suggestions, cause-and-effect relationships, and much more.

While workplaces and jobs have changed dramatically, some truths seem everlasting. One is that in order to obtain exceptional employee performance, you need to build a thorough and consistent appraisal mechanism and coaching program. The other is that there is no one more knowledgeable about how to do it than Donald Kirkpatrick."

Evaluating Human Relations Programs for Industrial Foremen and Supervisors is an unedited reprinting of Dr. Donald L. Kirkpatrick's doctoral dissertation exactly as it was written in 1954. Within it lies the beginning of what is known today as the Kirkpatrick Four Levels. "I never called it a "model" and I never referred to the four words as levels," says Kirkpatrick. "I was just trying to determine if my programs for managers and supervisors were successful in helping them to perform better on the job." Take advantage of this rare opportunity to read the origins of what has become one of the most utilized and respected training evaluation models in the world. See for yourself where the world has gained the insight to evaluate training programs on four important dimensions. For those of you working on your own doctoral dissertation or planning to in the future, may this serve as an inspirational guide for you. Hopefully your work will also positively impact the world of workplace learning and performance.

The purpose of this book is to make it easy for you, the reader, to understand the four levels that I (Don) have developed, and to obtain practical help on how to apply any one or all of them. The book is intended as an addition to and not a replacement for the basic book, Evaluating Training Programs: The Four Levels, third edition. We have added three chapters and taken the forms, examples, and approaches from the basic book and inserted them into the appropriate chapters. For example, Chapter 3, ''Evaluating Level 1: Reaction, '' contains select reaction forms and approaches from the case studies in the basic book. The first chapter suggests how you can decide what to evaluate and at what levels. The answer, of course, is by analyzing the available resources. The second chapter tells you why and how to get managers on board. They can be very helpful in developing curriculum and are needed to provide support and accountability when trainees move from the classroom to the job. Also, you will need their help when you evaluate levels 3 and 4, where you have no authority, only influence. Chapters 3 - 6 provide guidelines and practical help for evaluating at each of the four levels. Finally, the last chapter, ''Building a Chain of Evidence, '' explains why it is necessary to evaluate all the levels in sequence and not try to measure results without first evaluating at the first three levels. This is the best way to demonstrate the value of training---- Prefa

Leaders want to see changes in behavior as a result of what people have learned and may expect these new behaviors to deliver results for the business. With the third edition of this book, readers have an opportunity to update their understanding of this classic evaluation framework and to learn from the case studies about how to effectively apply the framework to a variety of learning programs. Readers are presented with the tools and the know-how to tell their own story of value creation.---Foreword by Merrill C. Anderson, Ph.D, Chief Executive Officer, MetrixGlobal, LLC

Meetings are often poorly planned and executed events that produce no meaningful business results. ""How to Conduct Productive Meetings"" is a book designed to provide practical tools and advice for anyone planning or facilitating a meeting. Legendary evaluation guru Donald Kirkpatrick offers solid and timely advice to ensure that a meeting is necessary, the presentation is professional and effective, the participants contribute in constructive ways, and the outcome is measurable. Based on more than 40 years of professional experience, Kirkpatrick backs up his meeting methodology with both solid research and experiences from his vast on-the-ground expertise as consultant to Fortune 500 companies including Blockbuster, Caterpillar, Ford, IBM, and General Electric. The book also includes more than 130 ""do's"" and ""don'ts"" of meetings that alone are worth the price of the book. In addition to practical chapters on preparing for and leading meetings, the book provides guidance on how to use questions in meetings, how to conduct a productive training meeting, how to conduct a problem-solving meeting, and how to be an effective participant in a meeting. Pre- and post-tests allow users to examine their baseline knowledge of successful meetings and evaluate lessons learned from reading the book.