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Continuity and Change in Public Policy and Management offers a
major reconsideration of patterns in long-term policymaking and
organizational change. Christopher Pollitt and Geert Bouckaert use
international and inter-sectoral comparison to challenge some
currently fashionable models of policymaking. Combining theory
development, international comparison and original case study
analysis, two of Europe's leading public policy and management
scholars apply and develop some of the main models of policy change
and offer a revealing long-term view of policy developments since
1965. Drawing on an extensive programme of elite interviews and
documentary analysis they provide an integrated treatment of
national and local policymaking in two major public services -
hospital care and the police - in England and Belgium. This timely
book addresses the 'paradigm wars' in public policy, arguing for a
nuanced intermediate position that challenges the orthodox and the
post-modernists alike. This fascinating core book will be highly
sought by advanced students and academics in public administration,
public management, government, comparative politics or public
policy courses. It will also prove to be an important tool for
students in police studies and healthcare management.
In recent years, concerns over the effectiveness of public
administration have encouraged the widespread measurement and
management of 'performance'. But is performance management an
appropriate model for public sector organizations, and has it
proved successful? Moreover, how do the principles of performance
management affect how public bodies operate, and the way they
relate to the wider community? In this important text, the
viability of performance management in public sector organizations
is systematically assessed across a number of international case
studies. The book provides a framework through which models of
performance management can be understood in terms of both their
impact within a public sector organization, and the effects that
have been seen in countries with contrasting administrational
contexts. Managing Performance - International Comparisons
critically examines the effects of performance management models in
the public sector, and assesses their future evolution. It is an
important book for all students and researchers with an interest in
management, public administration and public policy.
In recent years, concerns over the effectiveness of public
administration have encouraged the widespread measurement and
management of 'performance'. But is performance management an
appropriate model for public sector organizations, and has it
proved successful? Moreover, how do the principles of performance
management affect how public bodies operate, and the way they
relate to the wider community?
In this important text, the viability of performance management
in public sector organizations is systematically assessed across a
number of international case studies. The book provides a framework
through which models of performance management can be understood in
terms of both their impact within a public sector organization, and
the effects that have been seen in countries with contrasting
administrational contexts.
Managing Performance - International Comparisons critically
examines the effects of performance management models in the public
sector, and assesses their future evolution. It is an important
book for all students and researchers with an interest in
management, public administration and public policy.
This book provides a research-based analysis of public sector
reforms in Pakistan. It offers a broad overview of reforms at
different levels of government - including federal, provincial and
local - and examines decentralization and devolution reforms in
various policy sectors. It also reflects on market-oriented reforms
and the steps taken to involve the private sector to build a
better-governed public sector, and explores new trends in the
public sector in the areas of digitalisation and disaster
management. Bringing together young researchers, academics, and
practitioners, the book sets a new milestone in the movement
towards context-specific reform studies in both academia and the
professional practice of public administration, particularly in
South Asia.
Continuity and Change in Public Policy and Management offers a
major reconsideration of patterns in long-term policymaking and
organizational change. Christopher Pollitt and Geert Bouckaert use
international and inter-sectoral comparison to challenge some
currently fashionable models of policymaking. Combining theory
development, international comparison and original case study
analysis, two of Europe's leading public policy and management
scholars apply and develop some of the main models of policy change
and offer a revealing long-term view of policy developments since
1965. Drawing on an extensive programme of elite interviews and
documentary analysis they provide an integrated treatment of
national and local policymaking in two major public services -
hospital care and the police - in England and Belgium. This timely
book addresses the 'paradigm wars' in public policy, arguing for a
nuanced intermediate position that challenges the orthodox and the
post-modernists alike. This fascinating core book will be highly
sought by advanced students and academics in public administration,
public management, government, comparative politics or public
policy courses. It will also prove to be an important tool for
students in police studies and healthcare management.
In times of rising expectations and decreasing resources for the
public sector, performance management is high on the agenda.
Increasingly, the value of the performance management systems
themselves is under scrutiny, with more attention being paid to the
effectiveness of performance management in practice. This new
edition has been revised and updated to examine: performance in the
context of current public management debates, including emerging
discussions on the New Public Governance and neo-Weberianism; the
many definitions of performance and how it has become one of the
most contested agendas of public management; the so-called perverse
effects of using performance indicators; the technicalities of
performance measurement in a five step process: prioritising
measurement, indicator development, data collection, analysis and
reporting; and the future challenges and directions of performance
management Performance Management in the Public Sector 2nd edition
offers an approachable insight into a complex theme for
practitioners and public management students alike.
This book discusses the trajectories of creating specialized
autonomous units. An analysis of the mechanisms and measures taken
for granting autonomy to specialized autonomous units and
subsequently to coordinating them back is described. The book shows
a range of patterns in the dynamics of specialization and
coordination over 25 years.
This book discusses the trajectories of creating specialized
autonomous units. An analysis of the mechanisms and measures taken
for granting autonomy to specialised autonomous units and
subsequently to coordinating them back is described. The book shows
a range of patterns in the dynamics of specialization and
coordination over 25 years.
This book provides a research-based analysis of public sector
reforms in Pakistan. It offers a broad overview of reforms at
different levels of government – including federal, provincial
and local – and examines decentralization and devolution reforms
in various policy sectors. It also reflects on market-oriented
reforms and the steps taken to involve the private sector to build
a better-governed public sector, and explores new trends in the
public sector in the areas of digitalisation and disaster
management. Bringing together young researchers, academics, and
practitioners, the book sets a new milestone in the movement
towards context-specific reform studies in both academia and the
professional practice of public administration, particularly in
South Asia.
In times of rising expectations and decreasing resources for the
public sector, performance management is high on the agenda.
Increasingly, the value of the performance management systems
themselves is under scrutiny, with more attention being paid to the
effectiveness of performance management in practice. This new
edition has been revised and updated to examine: performance in the
context of current public management debates, including emerging
discussions on the New Public Governance and neo-Weberianism; the
many definitions of performance and how it has become one of the
most contested agendas of public management; the so-called perverse
effects of using performance indicators; the technicalities of
performance measurement in a five step process: prioritising
measurement, indicator development, data collection, analysis and
reporting; and the future challenges and directions of performance
management Performance Management in the Public Sector 2nd edition
offers an approachable insight into a complex theme for
practitioners and public management students alike.
Since the late 1980s the quality of public services has become a
major focus of attention for politicians, managers and citizens,
but surprisingly there has been little material with a truly
European focus. This book remedies this absence. Part One provides
a theoretical framework which helps the reader make sense of the
detail contained in the later case studies. It also locates quality
improvement in the special political and organizational context of
the public sector. It shows how choosing a particular concept of
quality has significant political and organizational consequences
and also discusses how quality may be measured. In Part Two seven
case studies illuminate detailed operational issues in quality
improvement by drawing on the experience of a range of different
types of public services from a number of countries. The third part
reviews the general lessons of the case studies in terms of fitting
strategies for improvement to the purposes and circumstances of the
organization in question, and reflects upon the nature of service
quality and the range of approaches to its improvement.
Legislative initiative, in response to public demands for more
accountability, require public agencies at all levels of government
to measure organizational performance and to report on service
efforts and accomplishments (SEA). What considerations should
managers use in developing performance measurement protocols? What
is the experience to date in the U.S. and abroad? This collection
of original articles does not represent a consensus about the one
best way for developing an SEA reporting system. Rather, it aims to
put performance measurement in perspective by relating it to the
budgeting, auditing, and policy making processes. Towards that end,
the issues managers need to consider are examined in a critical way
and from various points of view.
This book addresses the issues involved in developing Service
Effort and Accomplishment (SEA) reports from various points of
view. It addresses the context of SEA reporting and relates
performance measurement to the budgeting process, auditing process,
and policy making. It provides examples of successful performance
measurement protocols from the U.S. and abroad.
Since the late 1980s the quality of public services has become a
major focus of attention for politicians, managers and citizens,
but surprisingly there has been little material with a truly
European focus. This book remedies this absence. Part One provides
a theoretical framework which helps the reader make sense of the
detail contained in the later case studies. It also locates quality
improvement in the special political and organizational context of
the public sector. It shows how choosing a particular concept of
quality has significant political and organizational consequences
and also discusses how quality may be measured. In Part Two seven
case studies illuminate detailed operational issues in quality
improvement by drawing on the experience of a range of different
types of public services from a number of countries. The third part
reviews the general lessons of the case studies in terms of fitting
strategies for improvement to the purposes and circumstances of the
organization in question, and reflects upon the nature of service
quality and the range of approaches to its improvement.
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