'Across Canada efforts have been made to introduce information technology solutions into the health care sector for the past two decades. As with any journey the maps and journals are only produced at the end of the adventure. With this book Dr Shaw has provided a road map that will help guide those physicians who are now thinking about starting down this road or those who may have taken a wrong turn and are trying to make mid-course corrections. Dr Shaw is a health informatician with a wealth of experience in analyzing the impact of using IT in a health care environment. Since coming to Canada she has spent considerable time talking to physicians as well as government and vendors about the status of IT in the Canadian healthcare system. Computerization and Going Paperless in Canadian Primary Care is a dispassionate and scientific analysis of the issues and problems facing those who are trying to create a paperless practice. Here you will be provided with advice on how to chose a clinical system how to manage the transition into a paperless office and offers an abundance of resource materials to help you through the process.' William Pascal Chief Technology Officer Canadian Medical Association