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Exploring Services Science - 8th International Conference, IESS 2017, Rome, Italy, May 24-26, 2017, Proceedings (Paperback, 1st ed. 2017)
Stefano Za, Monica Dragoicea, Maurizio Cavallari
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R2,901
Discovery Miles 29 010
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Ships in 10 - 15 working days
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This book constitutes the proceedings of the 8th International
Conference on Exploring Services Science, IESS 2017, held in Rome,
Italy, in May 2017. The 33 papers presented in this volume were
carefully reviewed and selected from 48 submissions. IESS 2017
covered major research and development areas related to Service
Science foundations, service engineering and management, service
innovation, service orientation of processes, applications in
service sectors and ICT support for services. The presented papers
were organized in topical sections named: theoretical
contributions: literature analysis and conceptual models; service
systems analysis and design; service organizations case studies and
practices; and sustainability: service ecosystems, environment
control and transportation.
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Exploring Services Science - 7th International Conference, IESS 2016, Bucharest, Romania, May 25-27, 2016, Proceedings (Paperback, 1st ed. 2016)
Theodor Borangiu, Monica Dragoicea, Henriqueta Novoa
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R1,707
Discovery Miles 17 070
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Ships in 10 - 15 working days
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This book contains the refereed proceedings of the 7th
International Conference on Exploring Service Science (IESS), held
in Bucharest, Romania, in May 2016.Service science constitutes an
interdisciplinary approach to systematic innovation in service
systems, integrating managerial, social, legal, and engineering
aspects to address the theoretical and practical challenges of the
service industry and its economy. The 45 full papers and 13 short
papers accepted for IESS were selected from 119 submissions. The
papers consider the topics service exploration theories and
processes; modeling service requirements and management of business
processes; value co-creation through knowledge management and
user-centric services; service design methodologies and patterns;
service innovation and strategy; IT-based service engineering;
servitization in sustainable manufacturing; product-service
systems; business software services and data-driven service design;
web service design and service-oriented agents; IoT and mobile apps
for public transport service management; e-health services and
medical data interoperability; and service and IT-oriented learning
and education systems.
This book contains the refereed proceedings of the 6th
International Conference on Exploring Service Science (IESS), held
in Porto, Portugal, in February 2015. Service science constitutes
an interdisciplinary approach to systematic innovation in service
systems, integrating managerial, social, legal, and engineering
aspects to address the theoretical and practical challenges of the
service industry and its economy. The 27 full papers accepted for
IESS were selected from 69 submissions. The papers consider the
topics service innovation, service exploration, service design,
IT-based service engineering, and service sustainability.
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Exploring Service Science - 10th International Conference, IESS 2020, Porto, Portugal, February 5-7, 2020, Proceedings (Paperback, 1st ed. 2020)
Henriqueta Novoa, Monica Dragoicea, Niklas Kuhl
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R1,594
Discovery Miles 15 940
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Ships in 10 - 15 working days
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This book constitutes the proceedings of the 10th International
Conference on Exploring Service Science, IESS 2020, held in Porto,
Portugal, in February 2020. The 28 papers presented in this volume
were carefully reviewed and selected from 42 submissions. The book
includes papers that extend the view on different concepts related
to the development of the Service Science domain of study, applying
them to frameworks, advanced technologies, and tools for the design
of new, digitally-enabled service systems. This book is structured
in six parts, based on the six main conference themes, as follows:
Customer Experience, Data Analytics in Service, Emerging Service
Technologies, Service Design and Innovation, Service Ecosystems,
and Service Management.
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