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Exploring Services Science - 6th International Conference, IESS 2015, Porto, Portugal, February 4-6, 2015, Proceedings (Paperback, 2015 ed.)
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Exploring Services Science - 6th International Conference, IESS 2015, Porto, Portugal, February 4-6, 2015, Proceedings (Paperback, 2015 ed.)
Series: Lecture Notes in Business Information Processing, 201
Expected to ship within 10 - 15 working days
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This book contains the refereed proceedings of the 6th
International Conference on Exploring Service Science (IESS), held
in Porto, Portugal, in February 2015. Service science constitutes
an interdisciplinary approach to systematic innovation in service
systems, integrating managerial, social, legal, and engineering
aspects to address the theoretical and practical challenges of the
service industry and its economy. The 27 full papers accepted for
IESS were selected from 69 submissions. The papers consider the
topics service innovation, service exploration, service design,
IT-based service engineering, and service sustainability.
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