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This book provides a wide-ranging overview of the current state of
tourist destination management and presents important recent
research in the field. Contemporary theoretical and methodological
approaches to management and marketing are discussed, and
innovative practices with respect to both urban and rural
destinations are described with the aid of many interesting case
studies from across Europe and beyond. In addition, the volume
addresses key issues such as governance, cooperation, the use of
social media, and sustainability. A variety of influences on
tourism development are examined, and efficient strategies for
making destinations distinct are explored. The book will be a
welcome addition and update to the existing literature and will be
of interest to academics and practitioners alike.
This book examines both how tourist behavior is being shaped by the
new tourism products and segments that are appearing on the
European market and how the tourist experience influences post-trip
evaluation of destinations and of tourism and hospitality
businesses. On this basis, practical implications and
recommendations are highlighted that will help destination
management organizations to improve the performance of their
destinations and particular businesses. The first part of the book
explores visitor engagement with a range of new products relating
to sports activities and events, city tourism, wine tourism, and
youth tourism. In the second part, the focus is primarily on the
ways in which tourist experiences influence subsequent trip
recommendations, revisiting attitudes, and reviewing behavior on
social media. Other topics to be addressed include the factors
affecting tourism expenditure on accommodation in World Heritage
Cities and the impacts of experience on the motivation of
participants in recreational sports tourism events. The book will
be of interest for researchers, industry professionals, under- and
postgraduate students, and others who wish to learn about new
trends in tourist behavior and emerging tourism products.
This book examines and analyzes tourism consumption and tourist
experiences, employing a systematic and case study-driven
perspective. Covering approaches with a wider geographical
background, it considers issues like tourism place experience and
co-creation, as well as the behavior of tourists on guided tours,
at trade shows and exhibitions, and in museums. Dedicated chapters
deal with the aspect of customer satisfaction in places such as
hotels or restaurants. In closing, the book highlights tourist
behavior in the context of cultural heritage, regional and cultural
differences and the general frameworks of consumer happiness and
responsibility. Given its focus, the book provides a unique view on
the interplay of tourism consumption and tourist experiences, and
presents a comprehensive selection of case studies to exemplify and
discuss in detail the frameworks covered and the current state of
practice.
The book aims to address topics such as tourism education and its
development in the latter part of the twentieth century, taking
"tourism" to be a broader field than "hospitality." The term
"hospitality" refers to all operations or services encompassing
accommodation and food/beverage facilities at the micro level,
whereas "tourism" stands for the other elements at the macro level,
including business, destination, and transportation operations.
Moving from the generic to the specific, this book is divided into
three main parts. Part I starts from a more generic perspective,
and is entitled "Tourism Management." It comprises seven chapters
by 13 scholars. Part 2 has a more moderate focus, and is entitled
"Hospitality Management". It includes seven chapters contributed by
15 scholars from across the world. Part 3 is entitled "Education
and Training in Tourism and Hospitality", and covers a range of
topics from both tourism and hospitality. This last part consists
of six chapters contributed by 13 scholars from four continents.
This book emphasises the work, the remarkable contributions, and
the lifetime achievements of internationally respected scholars who
have made lifelong contribution to advancing tourism studies and
the dissemination of tourism-based knowledge and education across
the world. Strengthening a field and its ability to form the own
traditions is undoubtedly possible with a bridge to be established
between the past, present and future. The capacity of research
carried out today and in the future is built on the outputs of
education and research completed in the past, adding new links to
the chain. The history of tourism studies and education dates to
the early years of the 20th century and began recording a momentum
in its second half. There is, therefore, a lot more to do in terms
of the institutionalization of such a young and dynamic field and
this book aims to introduce tourism scholars with their widest
geographical representation, dating from the first years of tourism
research back in the early 1900s. Volume I of IV includes tributes
to 20 scholars who have defined tourism as an object of academic
study, established its foundations and organisations, and widened
its scope to encompass thousands of empirical studies. Each of
these volumes contains different profiles thereby bringing 80 of
the pioneers in tourism more vividly to life. This book was
originally published as a special issue of Anatolia: An
International Journal of Tourism & Hospitality Research.
This book emphasises the work, the remarkable contributions, and
the lifetime achievements of internationally respected scholars who
have made lifelong contribution to advancing tourism studies and
the dissemination of tourism-based knowledge and education across
the world. Strengthening a field and its ability to form the own
traditions is undoubtedly possible with a bridge to be established
between the past, present and future. The capacity of research
carried out today and in the future is built on the outputs of
education and research completed in the past, adding new links to
the chain. The history of tourism studies and education dates to
the early years of the 20th century and began recording a momentum
in its second half. There is, therefore, a lot more to do in terms
of the institutionalization of such a young and dynamic field and
this book aims to introduce tourism scholars with their widest
geographical representation, dating from the first years of tourism
research back in the early 1900s. Volume II of IV includes tributes
to 20 scholars who have defined tourism as an object of academic
study, established its foundations and organisations, and widened
its scope to encompass thousands of empirical studies. Each of
these volumes contains different profiles thereby bringing 80 of
the pioneers in tourism more vividly to life. This book was
originally published as a special issue of Anatolia: An
International Journal of Tourism & Hospitality Research.
This book emphasises the work, the remarkable contributions, and
the lifetime achievements of internationally respected scholars who
have made lifelong contribution to advancing tourism studies and
the dissemination of tourism-based knowledge and education across
the world. Strengthening a field and its ability to form the own
traditions is undoubtedly possible with a bridge to be established
between the past, present and future. The capacity of research
carried out today and in the future is built on the outputs of
education and research completed in the past, adding new links to
the chain. The history of tourism studies and education dates to
the early years of the 20th century and began recording a momentum
in its second half. There is, therefore, a lot more to do in terms
of the institutionalization of such a young and dynamic field and
this book aims to introduce tourism scholars with their widest
geographical representation, dating from the first years of tourism
research back in the early 1900s. Volume III of IV includes
tributes to 20 scholars who have defined tourism as an object of
academic study, established its foundations and organisations, and
widened its scope to encompass thousands of empirical studies. Each
of these volumes contains different profiles thereby bringing 80 of
the pioneers in tourism more vividly to life. This book was
originally published as a special issue of Anatolia: An
International Journal of Tourism & Hospitality Research.
This book advances the current literature on destination marketing
by using innovative up-to-date case studies from a wide
geographical representation. The contributors examine new methods
and marketing approaches used within the field through a
combination of theoretical and practical approaches. With
discussions of topics including image, branding, attractions and
competitiveness, the chapters in this volume offer new insight into
contemporary developments such as medical tourism, Islamic tourism
and film-induced tourism. Presenting detailed findings and a range
of methodologies, ranging from surveys to travel writings and
ethnography, this book will be of interest to students, scholars
and practitioners in the fields of tourism and marketing.
This book examines and analyzes tourism consumption and tourist
experiences, employing a systematic and case study-driven
perspective. Covering approaches with a wider geographical
background, it considers issues like tourism place experience and
co-creation, as well as the behavior of tourists on guided tours,
at trade shows and exhibitions, and in museums. Dedicated chapters
deal with the aspect of customer satisfaction in places such as
hotels or restaurants. In closing, the book highlights tourist
behavior in the context of cultural heritage, regional and cultural
differences and the general frameworks of consumer happiness and
responsibility. Given its focus, the book provides a unique view on
the interplay of tourism consumption and tourist experiences, and
presents a comprehensive selection of case studies to exemplify and
discuss in detail the frameworks covered and the current state of
practice.
This book advances the current literature on destination marketing
by using innovative up-to-date case studies from a wide
geographical representation. The contributors examine new methods
and marketing approaches used within the field through a
combination of theoretical and practical approaches. With
discussions of topics including image, branding, attractions and
competitiveness, the chapters in this volume offer new insight into
contemporary developments such as medical tourism, Islamic tourism
and film-induced tourism. Presenting detailed findings and a range
of methodologies, ranging from surveys to travel writings and
ethnography, this book will be of interest to students, scholars
and practitioners in the fields of tourism and marketing.
Consumer research is often central to academic studies in many
different fields, and more recently, tourism studies have
empirically examined consumer research from various aspects.
However, there is a need to provide information for tourism
scholars on how to better understand aspects of tourist behaviour.
Tourist Behaviour: An International Perspective provides a
collection of topics from both theoretical and practical approaches
to building and examining the theory of how consumers think and act
within the context of tourism consumption. Divided in to six
sections, the book presents research within the themes of
influence, motivation, choice, and consumption and experience. With
contributions from authors in over 15 countries, the book presents
an interdisciplinary approach of the latest research in tourist
behaviour. Key Features: The most recent global research on this
topic. An interdisciplinary approach. Contributors from 15
different countries.
As in other fields of research, the behaviour of consumers has also
received a great deal of attention in tourism research over the
past few decades due to its growing importance in the efficient
marketing and management of tourism operations. The rapid
development of IT applications and the equally swift changes of
needs and wants have influenced consumers in terms of the behaviour
involved in searching for information and in decision-making
processes. As such, this book encompasses a collection of chapters
addressing various aspects of tourist behaviour, from
need-recognition to post-consumption, supported through selected
practical examples from a range of countries, such as Portugal,
Italy, New Zealand, Jamaica, Taiwan, Malaysia, and South Africa,
among others. The book, systematic in structure and thorough in
content, is very useful for people who wish to improve and update
their current knowledge of tourist behaviour, and also to those
carrying out further research on this field.
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