Tourist Behavior - An Experiential Perspective (Hardcover, 1st ed. 2018)

This book examines and analyzes tourism consumption and tourist experiences, employing a systematic and case study-driven perspective. Covering approaches with a wider geographical background, it considers issues like tourism place experience and co-creation, as well as the behavior of tourists on guided tours, at trade shows and exhibitions, and in museums. Dedicated chapters deal with the aspect of customer satisfaction in places such as hotels or restaurants. In closing, the book highlights tourist behavior in the context of cultural heritage, regional and cultural differences and the general frameworks of consumer happiness and responsibility. Given its focus, the book provides a unique view on the interplay of tourism consumption and tourist experiences, and presents a comprehensive selection of case studies to exemplify and discuss in detail the frameworks covered and the current state of practice.

General

Imprint:	Springer International Publishing AG
Country of origin:	Switzerland
Series:	Tourism, Hospitality & Event Management
Release date:	April 2018
First published:	2018
Editors:	Metin Kozak • Nazmi Kozak
Dimensions:	235 x 155mm (L x W)
Format:	Hardcover
Pages:	201
Edition:	1st ed. 2018
ISBN-13:	978-3-319-78552-3
Categories:	Books > Social sciences > Psychology > General Books > Business & Economics > Business & management > Sales & marketing > General Books > Business & Economics > Industry & industrial studies > Service industries > Tourism industry
LSN:	3-319-78552-4
Barcode:	9783319785523

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