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Embedding Culture and Quality for High Performing Organizations
(978-1-138-48338-5, K349105) Shelving Guide: The aim of this book
is to bridge two different core disciplines: quality management and
cross-cultural management, based on how multinational corporations
work, and how culture determines individual practices and values.
Understanding these previously separate fields is essential to
keeping multinational cultures innovative and sustainable. The
authors' research blends corporate and cultural perspectives to
promote quality management practices that build organizational
excellence. Whereas most books currently on the market are based on
corporate culture and quality management, this book uniquely
considers cross-cultural impacts on organizational effectiveness
and global human resource management. This book provides
opportunities for business practitioners and researchers to learn
practices that are effective in building sustainable organizational
excellence. It offers a practice guide to building a quality
management program that emphasizes culturally-diverse work
environments, cross-cultural management, and organizational
excellence.
This book lies within two interdisciplinary fields that should be
bridged: cross-cultural management and international human resource
management. The consequences of globalization lead to a more
extensive recruitment process of global talents to fit the
different work structures and competitive work environment of
tomorrow. The emergence of self-initiated expatriates (SIEs)
further intensify the challenges faced by multinational
organizations because people are searching for better career
prospects and they are willing to re-locate in order to obtain
competitive salary or compensation packages. With the emergence of
SIEs, multinational corporations need to acknowledge the influence
of culture on management practices because the expatriates will
bring their own cultural baggage and uniqueness to the company's
doorsteps. By integrating both fields, this book provides a
valuable understanding in order to educate SIEs on the richness of
cultural behaviors. Indeed, the complexities of human behaviours
opens up the window of opportunities to recognize that we are all
human beings with unique characteristics, personality and
attitudes. It is until and when we equally acknowledge that culture
is an essence of humankind and that culture continues to shape
people with a magical touch of diversity and uniqueness, only then
will the global world greet people inclusively by embracing
'tolerance, appreciation, and happiness!' Culture has a paramount
impact on how leaders manage their colleagues and teams in the
workplace. One's attitudes, values, beliefs and perceptions all
matter when people work with culturally diverse colleagues.
Cultural differences cannot be ignored as a work structure that
thrives only in a monoculture environment is hardly in existence
for multinational corporation of today. Instead, the multi-cultured
environment takes priority with the soaring number of demands for
global talents and workforces that need to be recruited. It is
clearly established in the field of international human resources
that there are increasing trends and phenomenon of burgeoning SIEs
in newly occupied cosmopolitan cities in the world such as Dubai,
Qatar, Jeddah, Kuala Lumpur, Hong Kong, Shanghai, Tokyo, and many
others. At the end, one key question matters for the journey of
cultural sense making to begin: What is it like to experience the
forces and effects of culture in the workplace when one is an
expatriate?
Underline by the importance of sustainable quality management
practices to contemporary organizations, this edited book complies
best practice cases of leaders who have initiated and facilitated
quality practices in their organizations. The cases highlight how
these best practices manifested in their work cultures, values, and
beliefs. Not only do they address organizational efforts towards
implementation of quality practices, but they also discuss the
challenges the leaders faced to instill a sense of quality in
practices across the hierarchical structures of their
organizations. The book highlights the profiles of quality leaders,
their journey and their successes in leading quality in their
organizations. A book would be an interesting read for those who
are eager to integrate quality in their work culture. A key message
emerging from these expertise is that 'passion' is truly behind the
quality success!
Global virtual teams (GVTs) have evolved as a common work structure
in multinational corporations due to their efficiency and
cost-effectiveness. The cultural differences can produce great
benefits in terms of perspective, creativity, and innovation, but
can also exacerbate interpersonal tensions, miscommunications, and
clashing decision-making behaviors. This book outlines cultural
competencies specific to GVTs and sheds light on management
strategies for creating an optimal inter-cultural GVT environment.
It covers theory, decision making strategies, and activities for
cultural competence and problem resolution, all told through
vignettes and lessons-learned.
Global virtual teams (GVTs) have evolved as a common work structure
in multinational corporations due to their efficiency and
cost-effectiveness. The cultural differences can produce great
benefits in terms of perspective, creativity, and innovation, but
can also exacerbate interpersonal tensions, miscommunications, and
clashing decision-making behaviors. This book outlines cultural
competencies specific to GVTs and sheds light on management
strategies for creating an optimal inter-cultural GVT environment.
It covers theory, decision making strategies, and activities for
cultural competence and problem resolution, all told through
vignettes and lessons-learned.
This book focuses on the cultural challenges often faced by
international managers and global business operations. In the last
few decades, the world has witnessed unprecedented economic
turmoil, volatility, and uncertainty which has altered the
political dynamics and sociocultural landscape around the globe and
directly or indirectly affected international business activities.
Further, new markets have opened up in every corner of the world.
Brazil, Russia, India, and China, collectively known as BRIC, are
strong emerging economic powers similar to the once captivated
'Asian Tigers' such as Hong Kong, Singapore, South Korea and Taiwan
which rose decades ago. The emergence of these markets has
heightened both the opportunities and challenges for national and
international businesses. Multinational firms are gradually
expanding in the emerging markets and are expected to become giants
in the foreseeable future. As they expand, they also need to assume
increasing social responsibilities in a global context, and it is
important that the ways business is conducted are developed
accordingly. As such, understanding the practices, challenges, and
strategies that companies have developed is critical to global
firm's success. Against this background, the book highlights the
importance of understanding cultural elements when managing
multicultural human behaviors in the workplace. Based on conceptual
and empirical work, it pushes the frontiers of knowledge of this
emerging field in international business setup and management, and
explores how globalization is changing the way in which
multinational firms formulate their business strategies. "The
editors of this text bring a wealth of expertise in this area, as
is evidenced by their choice of topics, and the strength of the
experts they have invited to contribute to the book. The combined
chapters provide both strategic guidance as well as a focus on
operational concerns that may arise in international business
including expatriation and human resource mobility. The authors not
only correctly identify the oncoming challenges, but also present
evidence regarding the likely solutions such as culture and
innovation and global change management. Overall, this book will be
a tremendous resource for scholars in the international business
field, but I believe the audience will be much wider. The
international team of editors and authors bring a wide range of
perspective as well as real-world contextual knowledge that will be
useful for scholars and practitioners who seek to leverage culture
and human capital to advance international business and drive the
global economy. I applaud the editors for their vision and
leadership in guiding us through one of the most challenging
contemporary research areas and through one of the most pressing
challenges of our day." -Dr. Richard L. Griffith, Executive
Director, Institute for Cross Cultural Management, Florida
Institute of Technology, Melbourne, FL, USA
This book focuses on the cultural challenges often faced by
international managers and global business operations. In the last
few decades, the world has witnessed unprecedented economic
turmoil, volatility, and uncertainty which has altered the
political dynamics and sociocultural landscape around the globe and
directly or indirectly affected international business activities.
Further, new markets have opened up in every corner of the world.
Brazil, Russia, India, and China, collectively known as BRIC, are
strong emerging economic powers similar to the once captivated
'Asian Tigers' such as Hong Kong, Singapore, South Korea and Taiwan
which rose decades ago. The emergence of these markets has
heightened both the opportunities and challenges for national and
international businesses. Multinational firms are gradually
expanding in the emerging markets and are expected to become giants
in the foreseeable future. As they expand, they also need to assume
increasing social responsibilities in a global context, and it is
important that the ways business is conducted are developed
accordingly. As such, understanding the practices, challenges, and
strategies that companies have developed is critical to global
firm's success. Against this background, the book highlights the
importance of understanding cultural elements when managing
multicultural human behaviors in the workplace. Based on conceptual
and empirical work, it pushes the frontiers of knowledge of this
emerging field in international business setup and management, and
explores how globalization is changing the way in which
multinational firms formulate their business strategies. "The
editors of this text bring a wealth of expertise in this area, as
is evidenced by their choice of topics, and the strength of the
experts they have invited to contribute to the book. The combined
chapters provide both strategic guidance as well as a focus on
operational concerns that may arise in international business
including expatriation and human resource mobility. The authors not
only correctly identify the oncoming challenges, but also present
evidence regarding the likely solutions such as culture and
innovation and global change management. Overall, this book will be
a tremendous resource for scholars in the international business
field, but I believe the audience will be much wider. The
international team of editors and authors bring a wide range of
perspective as well as real-world contextual knowledge that will be
useful for scholars and practitioners who seek to leverage culture
and human capital to advance international business and drive the
global economy. I applaud the editors for their vision and
leadership in guiding us through one of the most challenging
contemporary research areas and through one of the most pressing
challenges of our day." -Dr. Richard L. Griffith, Executive
Director, Institute for Cross Cultural Management, Florida
Institute of Technology, Melbourne, FL, USA
Underline by the importance of sustainable quality management
practices to contemporary organizations, this edited book complies
best practice cases of leaders who have initiated and facilitated
quality practices in their organizations. The cases highlight how
these best practices manifested in their work cultures, values, and
beliefs. Not only do they address organizational efforts towards
implementation of quality practices, but they also discuss the
challenges the leaders faced to instill a sense of quality in
practices across the hierarchical structures of their
organizations. The book highlights the profiles of quality leaders,
their journey and their successes in leading quality in their
organizations. A book would be an interesting read for those who
are eager to integrate quality in their work culture. A key message
emerging from these expertise is that 'passion' is truly behind the
quality success!
Embedding Culture and Quality for High Performing Organizations
(978-1-138-48338-5, K349105) Shelving Guide: The aim of this book
is to bridge two different core disciplines: quality management and
cross-cultural management, based on how multinational corporations
work, and how culture determines individual practices and values.
Understanding these previously separate fields is essential to
keeping multinational cultures innovative and sustainable. The
authors' research blends corporate and cultural perspectives to
promote quality management practices that build organizational
excellence. Whereas most books currently on the market are based on
corporate culture and quality management, this book uniquely
considers cross-cultural impacts on organizational effectiveness
and global human resource management. This book provides
opportunities for business practitioners and researchers to learn
practices that are effective in building sustainable organizational
excellence. It offers a practice guide to building a quality
management program that emphasizes culturally-diverse work
environments, cross-cultural management, and organizational
excellence.
This book lies within two interdisciplinary fields that should be
bridged: cross-cultural management and international human resource
management. The consequences of globalization lead to a more
extensive recruitment process of global talents to fit the
different work structures and competitive work environment of
tomorrow. The emergence of self-initiated expatriates (SIEs)
further intensify the challenges faced by multinational
organizations because people are searching for better career
prospects and they are willing to re-locate in order to obtain
competitive salary or compensation packages. With the emergence of
SIEs, multinational corporations need to acknowledge the influence
of culture on management practices because the expatriates will
bring their own cultural baggage and uniqueness to the company's
doorsteps. By integrating both fields, this book provides a
valuable understanding in order to educate SIEs on the richness of
cultural behaviors. Indeed, the complexities of human behaviours
opens up the window of opportunities to recognize that we are all
human beings with unique characteristics, personality and
attitudes. It is until and when we equally acknowledge that culture
is an essence of humankind and that culture continues to shape
people with a magical touch of diversity and uniqueness, only then
will the global world greet people inclusively by embracing
'tolerance, appreciation, and happiness!' Culture has a paramount
impact on how leaders manage their colleagues and teams in the
workplace. One's attitudes, values, beliefs and perceptions all
matter when people work with culturally diverse colleagues.
Cultural differences cannot be ignored as a work structure that
thrives only in a monoculture environment is hardly in existence
for multinational corporation of today. Instead, the multi-cultured
environment takes priority with the soaring number of demands for
global talents and workforces that need to be recruited. It is
clearly established in the field of international human resources
that there are increasing trends and phenomenon of burgeoning SIEs
in newly occupied cosmopolitan cities in the world such as Dubai,
Qatar, Jeddah, Kuala Lumpur, Hong Kong, Shanghai, Tokyo, and many
others. At the end, one key question matters for the journey of
cultural sense making to begin: What is it like to experience the
forces and effects of culture in the workplace when one is an
expatriate?
Cross-border business transactions have become increasingly
important due to new norms of conducting business. Cross-border
business has led to the emergence of multiple business
opportunities and challenges to various stakeholders. Such global
reality cannot simply be ignored; thus, business entities that
operate across national borders need to fully employ global
business strategies to compete and survive in the dynamic global
environment. Multidisciplinary Perspectives on Cross-Border Trade
and Business captures a multi-faceted outlook on international
business phenomena, particularly when cross-border businesses are
severely affected by global crises such as the COVID-19 pandemic.
This book discusses the perspectives of stakeholders from both
developed and developing countries as they handled international
crises including the COVID-19 pandemic. Covering topics such as
knowledge acquisition, internationalization, and small and medium
enterprises, this book is an essential resource for business
executives, practitioners, policymakers, graduate and post-graduate
students of government or business administration, professors,
researchers, and academicians.
Technological advances have resulted in higher development of
online businesses. As such, new entrepreneurs need to develop a
different set of skills and strategies to be successful in the
realm of digital business. Global Entrepreneurship and New Venture
Creation in the Sharing Economy is a pivotal reference source for
the latest scholarly research on knowledge and skills essential to
entrepreneurs for new business start-ups in the globalized and
digital age. Featuring extensive coverage on a broad range of
topics such as branding, social capital, and e-commerce, this
publication is ideally designed for professionals, researchers, and
academicians seeking current research on developing the right
mindset, culture, and behaviors for business success in the digital
age.
The growth of global commerce depends on many different factors and
strategies in order for multinational corporations to efficiently
compete and thrive in the international marketplace. In addition to
business strategies, corporations must also be aware of political
affairs that may impact their global economic status. The Handbook
of Research on Impacts of International Business and Political
Affairs on the Global Economy features dual perspectives on the
business and political viewpoints for nations striving to maintain
their economic standing in the era of globalization. Providing
insight into various economic factors impacting global businesses
and international affairs, this publication is a critical reference
source for students, policymakers, international diplomats,
researchers, scholars, and practitioners interested in financial
challenges in the era of globalization.
Cross border business transactions have become increasingly
important due to new norms of doing business. Cross border business
has led to the emergence of multiply business opportunities and
challenges to various stakeholders. Such global reality cannot
simply be ignored, thus business entities that operate across
national borders need to fully employ global strategies in order to
compete and survive in the dynamic global environment. In fact,
businesses need to have a wider world view when conducting business
across border. The future growth of global businesses depends on
many crucial aspects such as the managing and recruiting global
workforces, developing effective international marketing
strategies, coordinating global supply chains and operations,
introducing innovative sales tactics, utilizing information
technology, and many others. This book captures the multi-faceted
outlook on international business phenomena particularly when cross
border businesses were severely affected due to the recent
limitations on business operations, dwindling demands, and
bankruptcy caused by the worldwide pandemic. This book brings the
perspectives of the communities, consumers, employees, businesses,
producers and many other stakeholders regardless of their home
country. The investigation will include insights from both
developed and developing countries. From here on, there are new
economic, socio-cultural, health-related, well-being and many more
challenges which have emerged when operating under the new norms.
This book provides comprehensive broad coverage with depth within
the areas mentioned.
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