This book was developed for the 2005 International Stress Management Association Conference in Brazil. The original book was recently published in Portuguese, but because of the popularity of the topics and the world-renowned stress scholars who contributed chapters, we are very pleased to have the opportunity to publish this work in English. A book on the subject is intended to be an additional tool containing information on stress and ways of dealing with pressures and demands, because we know that the level of stress will continue to increase. We believe that only through information- and here you will be able to find the experience and opinion of some of the greatest and best professionals of the world in this field-people will manage to live better and more balanced lives. This is what ISMA-BR wishes and hopes for. Have a good reading. This volume provides a series of comprehensive summaries of what is now a fast-growing literature aimed at understanding the causes, effects, and prevention of stress in the workplace. It begins with three chapters on different sources of stress at work, ranging from organizational factors to attributes of workers themselves.

A volume in Stress and Quality of Working Life Series Editors Ana Maria Rossi, International Stress Management Association, James Campbell (Jim) Quick, The University of Texas at Arlington and Pamela L. Perrewe, Florida State University This book offers twelve chapters organized into three major sections that address occupational stress and quality of working life. The authors are an internationally renowned team of scholar-research-practitioners who are grounded in applied science and clinical practice. Section 1 includes five chapters that address the organizational and individual costs of occupational stress. The costs are humanitarian and economic; both human suffering and financial burdens are important. Section 2 includes three chapters that focus on ways to mitigate the negative effects of occupational stress. We must help those who are suffering but we must do more by preventing distress where we can and building on positive, strength factors where possible. Section 3 includes four chapters that examine and expand our understanding of work life quality. Work life quality is so important because of the effects it has on workers and leaders, as well as the spillover impact into families and communities. These twelve chapters, highlight both core knowledge and new developments within the rapidly growing field of research on stress and the quality of working life. We believe this information can help to raise awareness of the causes and costs of occupational stress and poor quality of working life. Further, this should provide a challenge, some incentive, and renewed insight for organizations in Brazil and elsewhere to begin thinking about and acting in ways that lead to a less stressful environment for their workforce.

This book offers twelve chapters organized into three major sections that address occupational stress and quality of working life. The authors are an internationally renowned team of scholar-research-practitioners who are grounded in applied science and clinical practice. Section 1 includes five chapters that address the organizational and individual costs of occupational stress. The costs are humanitarian and economic; both human suffering and financial burdens are important. Section 2 includes three chapters that focus on ways to mitigate the negative effects of occupational stress. We must help those who are suffering but we must do more by preventing distress where we can and building on positive, strength factors where possible. Section 3 includes four chapters that examine and expand our understanding of work life quality. Work life quality is so important because of the effects it has on workers and leaders, as well as the spillover impact into families and communities. These twelve chapters, highlight both core knowledge and new developments within the rapidly growing field of research on stress and the quality of working life. We believe this information can help to raise awareness of the causes and costs of occupational stress and poor quality of working life. Further, this should provide a challenge, some incentive, and renewed insight for organizations in Brazil and elsewhere to begin thinking about and acting in ways that lead to a less stressful environment for their workforce.

Work-related stress is costly not only to employees, but also to organizations and society. For example, it is estimated that work-related stress, depression, and anxiety costs British employers GBP1,035 per employee and that workplace stress costs the US economy up to $300 billion annually. However, elevated levels of stress often cannot be changed, and, if demands were not placed on employees, employee learning, organizational innovation, and societal economic growth would be hindered. Consequently, it is vital that occupational health practitioners, employees, employers and researchers strive to better understand and manage workplace stress, such that employee health and well-being can be improved. This book can assist organizations and individuals as they encounter workplace stress. This edition highlights research done by 25 authors across 12 chapters that challenges how work stress is viewed and assessed. Additionally, a number of social and psychological influences on the stress experience are examined. Our beliefs and expectations of stress and its results, whether helpful or hurtful, can have a profound influence on our stress experiences. Also, the way that we approach our work (e.g., job crafting) or the treatment we receive from others (e.g., with dignity) can either mitigate or exacerbate any harmful or beneficial effects of stress. Moreover, how we assess the psychological (e.g., burnout and well-being) or physiological (e.g., cortisol) outcomes of stress are meaningful, and the proper diagnosis of stress (e.g., stress surveys) underlies our understanding. We hope that the findings reported in these chapters and the insights of these scholars will provide ways for you and/or your organization to improve the health and well-being of employees.

For decades, researchers have examined the job stressors and their outcomes for individuals and organizations. However, until now we know only little about the processes that reduce and reverse the effects of the stress process. This volume aims at filling this gap in the literature by focusing on processes related to recovery and unwinding from job stress. The book integrates various perspectives on the topic. The chapters demonstrate that recovery research is a very promising approach for understanding the processes of job stress and relieve from job stress more fully. Moreover, the chapters illustrate that recovery is a very important topic for practical job-stress interventions that have the potential to reduce the negative impact of job stress for employee health and well-being.

A volume in Stress and Quality of Working Life Series Editors Ana Maria Rossi, International Stress Management Association, James A. Meurs, University of Calgary and Pamela L. Perrewe, Florida State University It is widely recognized that healthy employees are happier and more productive at work. Experiencing stress at work decreases employee's health and affects their well-being. The American Institute of Stress (AIS) estimated that US$ 300 billion/year are spent on conditions related elevated stress levels. Stress is an everyday part of life for most people in any society. However, when people experience too much stress, serious psychological and physical health problems can result. This book provides an in-depth examination of how to improve employee health and well-being. It features the research, knowledge, and experience presented by over two dozen stress scholars who author twelve chapters. Not all stress can be prevented, and many jobs are highly demanding in multiple ways. Thus, if you cannot prevent stress, effort should be put into understanding occupational stressors and improving employee health. This book on employee health and well-being is aimed at assisting occupational health professionals and academics find ways to help employees managing stress and improve their health. But, it also can be helpful for employees to learn to how they can improve their occupational health. The research findings and knowledge offered by these well-respected leaders in stress scholarship give both employers and employees an awareness of the implications of workplace stress on employee health, and provides avenues for both organizations and individuals to improve worker well-being.

The objective of this series is to promote theory and research in the increasingly growing area of occupational stress, health and well being, and in the process, to bring together and showcase the work of the best researchers and theorists who contribute to this area. Our goal is to provide a multidisciplinary and international collection that gives a thorough and critical assessment of both knowledge and major gaps in knowledge. Volume 14 of Research in Occupational Stress and Well Being is focused on leadership. Through their actions and behaviors, leaders can positively, or negatively, influence the health, stress, and well being of their followers, and vice versa as well. This volume examines critical topics for a deeper understanding of the intersection of leadership, stress, and well being which include: a leader's dark personality, a leader's networks, workaholism, the role of leaders in helping employees with stress and mental health issues, followership, and a more holistic view of a leader's life at work and away from work, and the development of leaders. The topic of this volume, Leadership, is sure to attract the attention of researchers around the globe.

Volume 13 of Research in Occupational Stress and Well Being is focused on mistreatment in organizations. Mistreatment can be damaging to the individual as well as to the organization. This volume includes critical topics on customer mistreatment, aggression in the workplace, incivility, and workplace ostracism.

This peer-reviewed series promotes theory and research in the expanding area of occupational stress, health and well-being. Each volume of this series focuses on a particular topic, allowing authors and readers in that area to critically explore the cutting edge work from their discipline. Interest in organizational demography spans several decades (e.g., Pfeffer, 1983). However, in much of the contemporary research on occupational stress and well-being, demographic factors such as gender, age, and race/ethnicity are evident in the background and controlled in statistical analysis. In this volume, we ask whether that should be the case and the extent to which those demographics impact our experience of stress and well-being. Topics for this volume include age, occupational strain, and well-being using a person-environment fit perspective; race, stress, and well being in organizations; gender facades, biological sex, and gender role stereotypes in the workplace; age, resilience, wellbeing, and positive work outcomes; conceptual/theoretical issues related to religion and stress/well-being; and sex and sexual orientation on occupational stress and well being.

This is an annual research series devoted to the examination of occupational stress, health and well being, with particular emphasis on the multi-disciplinary nature of occupational stress. The intent is to pull together the various streams of research from a variety of disciplines to better capture the significant bodies of work in occupational stress and well being. A multidisciplinary and international perspective is provided to give a thorough and critical assessment of issues in occupational stress and well being. The theme for this volume is: Employee Health, Coping, and Methodologies.

The objective of this series is to promote theory and research in the increasingly growing area of occupational stress, health and well being, and in the process, to bring together and showcase the work of the best researchers and theorists who contribute to this area. Questions regarding work stress span many disciplines and many specialized journals. It is increasingly difficult to track, and even harder to integrate, the work from these diverse fields. Our plan is to provide a multidisciplinary and international collection that gives a thorough and critical assessment of knowledge, and major gaps in knowledge, on occupational stress and well being. Furthermore, because we will be publishing monograph-length conceptual papers, our interest is in promoting the careful development of truly path-breaking contributions that can significantly advance theory and provide specific directions for future work.

This is an annual research series devoted to the examination of occupational stress, health and well being, with particular emphasis on the multi-disciplinary nature of occupational stress. The intent is to pull together the various streams of research from a variety of disciplines to better capture the significant bodies of work in occupational stress and well being. It provides a multidisciplinary and international perspective that gives a thorough and critical assessment of issues in occupational stress and well being. The theme for this volume, "Historical and Current Perspectives on Stress and Health" focuses on two main concerns: historical as well as current perspectives to occupational stress research and an emphasis on the healthy individual and organization.

This is an annual research series devoted to the examination of occupational stress, health and well being, with particular emphasis on the multi-disciplinary nature of occupational stress. The intent is to pull together the various streams of research from a variety of disciplines to better capture the significant bodies of work in occupational stress and well being. A multidisciplinary and international perspective is provided to give a thorough and critical assessment of issues in occupational stress and well being. The theme for this volume is: emotional and physiological processes and positive intervention strategies.

This is an annual research series devoted to the examination of occupational stress, health and well being, with particular emphasis on the multi-disciplinary nature of occupational stress. Titles pull together the various streams of research from a variety of disciplines to better capture the significant bodies of work in occupational stress and well being.
We provide a multidisciplinary and international perspective that gives a thorough and critical assessment of issues in occupational stress and well being. The theme for this volume is: Exploring the Work and Non-Work Interface.
Research in Occupational Stress and Well Being is now available online at ScienceDirect full-text online of volumes 1 onwards.
* Provides a multidisciplinary and international perspective that gives a thorough and critical assessment of issues in occupational stress and well being.
*Discusses social anxiety, the importance of coping, working with family, women in the workplace, work addiction, and more

The series Occupational Stress and Well-Being spans a number of traditional disciplines which include psychology, medicine, sociology, anthropology, management and business. It represents a serious attempt to bring these disciplines together to advance the field and study of occupational stress. This volume focuses on promoting theory and research perspectives on significant topics in occupational stress and well-being.

Volume 20 of Research in Occupational Stress and Well Being features contributions that expand the understanding of how occupational stressors can build employee resilience and enhance their well-being while at the same time creating negative employee outcomes such as depletion, exhaustion, and depression. To this end, chapters take a hard look at examining the outcomes of work stressors, the circumstances or conditions that can change or even reverse the relationship between stressors and outcomes, and theoretical accounts for apparent contradictions in this literature. Examining the Paradox of Occupational Stressors: Building Resilience or Creating Depletion represents insightful, intriguing, and timely research into the paradox of experienced stress in the workplace.

Volume 19 of Research in Occupational Stress and Well-Being explores and enhances our understanding of how stress and well-being at work can change over time. Much of the prior literature in occupational stress and well-being is designed to look at antecedents of stress and well-being, treating them as dependent variables. Although these models implicitly acknowledge the dynamic nature of stress and well-being, they are often assessed at a single time point and treated as a static end-state. This volume moves beyond this approach by explicitly examining stress and well-being as a dynamic phenomenon by examining changes in stress and well-being that happen developmentally, because of intentional interventions on the part of organizations, in response to job role or job status transitions, or which examine the ways in which changes in stress and well-being is conceptualized and assessed.

Volume 17 of Research in Occupational Stress and Well Being is focused on the stress and well-being related to the marketing discipline. This volume is focused on the connections between employee stress, health, and well-being as it relates to marketing, sales, and customers. We have 7 chapters devoted to critical topics such as internal selling, stress at the consumer-employee interface, how leaders can affect the customer experience, and the unique stressors associated with being a persuasion agent. Further, we have two comprehensive empirical reviews of topics in this domain. The first examines the degree to which positive psychology constructs relate to sales performance. The second examines customer mistreatment towards employees and how it impacts their well-being. The final chapter takes a more practitioner perspective and examines the importance of taking into account stress tolerance when selecting and training sales personnel. The objective of this series is to promote theory and research in the increasingly growing area of occupational stress, health and well-being, and in the process, to bring together and showcase the work of the best researchers and theorists who contribute to this area. Questions of work stress and well-being span many disciplines and many specialized journals. One of the virtues of this series has been to provide a multidisciplinary and international platform that gives a thorough and critical assessment of knowledge, and major gaps in knowledge, on occupational stress and well-being.

The objective of this series is to promote theory and research in the increasingly growing area of occupational stress, health and well being, and in the process, to bring together and showcase the work of the best researchers and theorists who contribute to this area. As you know, questions of work stress span many disciplines and many specialized journals. Our goal is to provide a multidisciplinary and international collection that gives a thorough and critical assessment of knowledge, and major gaps in knowledge, on occupational stress and well being. Research in Occupational Stress and Well Being is focused on power, politics and influence. It has been widely accepted that power, politics and influence are pervasive within most social entities, including work organizations. However, research on the role of social influence in the stress process is still needed. This volume will focus on the connections between social influence processes, broadly defined (e.g., power, politics, political skill and influence), and employee stress, health, and well-being.

This series promotes theory and research in the growing area of occupational stress, health and well being, and in the process, showcases the work of the best researchers and theorists who contribute to this area. Furthermore, the series promotes the development of truly path-breaking contributions that significantly advance theory and provide specific directions for future work. Each volume of this series has a specific theme and provides a rich compilation of the insights of the top researchers from a variety of fields concerning what we know about work stress and well being and what the critical gaps are that most need attention for the field to progress. The theme for volume 11 concerns the role of emotion and emotion regulation in job stress and well-being.

Workers experience an increasingly uncertain future and many have been forced to search for jobs in a highly competitive market. In this volume, we call upon the field's leading researchers to examine how economic conditions relate to occupational stress and well being.

This annual research series is devoted to the examination of occupational stress, health and well being, with particular emphasis on the multi-disciplinary nature of occupational stress. Titles pull together the various streams of research from a variety of disciplines to better capture the significant bodies of work in occupational stress and well being. Volume 9 specifically examines the role of individual difference in occupational stress, health and well being. Individual differences include emotion, personality and even differences in cognition. Seven chapters by authors from three countries and six states, from professions including psychology, sociology and management, analyse topics such as: emotion regulation; narcissism; cognitive adaptation; resiliency; individual differences as they relate to high-risk professions; and, resources as they relate to entitled employees. This volume provides a thorough and critical assessment of knowledge, and gaps in knowledge, in this engaging area of interest in the field of occupational stress. It is highly recommended reading for academic and government researchers in psychology, business, health and well being, education and sociology.

This is an annual research series devoted to the examination of occupational stress, health and well being, with particular emphasis on the multi-disciplinary nature of occupational stress. The intent is to pull together the various streams of research from a variety of disciplines to better capture the significant bodies of work in occupational stress and well being.

We provide a multidisciplinary and international perspective that gives a thorough and critical assessment of issues in occupational stress and well being. The theme for this volume is: Exploring Interpersonal Dynamics

Workplace Aggression and Violence against Individuals and Organizations: Causes, Consequences, and Interventions

The Radiating Effects of Intimate Partner Violence on Occupational Stress and Well Being

The Changing Nature of Job Stress: Risk and Resources

Job Characteristics and Learning Behavior: Review and Psychological Mechanisms

Organizational Stress Through the Lens of Conservation of Resources (COR) Theory

The Role of 'Happiness' in Organizational Research: Past, Present and Future Directions

Display Rules and Strain in Service Jobs: Whats Fairness Got to do With It?

Stress and Well Being in the Context of Mentoring Processes: New Perspectives and Directions for Future Research.

Volume 18 of Research in Occupational Stress and Well-Being is focused on the stress and well-being related to Entrepreneurship and Small Businesses. This volume focuses on entrepreneurial and small business owners; stress, health, and well-being as it relates to personal, work, and success outcomes. The literature linking stress with entrepreneurship and small business has been somewhat scattered to date in that stress has been treated as an antecedent of decisions to create new ventures, a frequent outcome experienced by entrepreneurs and small business owners (or self-employed businesses), and a moderator of the entrepreneurial process. We attempt to resolve some of the inconsistences theoretically and to better frame future research in this important area of study. We have seven chapters that cover topics from theory-building to context in small businesses to utilizing resources. We have divided our seven chapters into three sections. In the first section, we include three chapters that examine new theories, frameworks and future research agendas in entrepreneurship. In the second section, we have two chapters that examine contexts, specifically, heterogeneity and non-family membership in small businesses. In the final section, we have chapters that examine the important role of resources in entrepreneurship. We believe this volume offers critical analyses of research on stress and entrepreneurship as well new frameworks for future research.

Volume 16 of Research in Occupational Stress and Well Being is focused on how stress and well-being shape the experiences of military personnel both in and out of the combat zone. The book examines the connections between life in or after the military and employee stress, health, and well being. Chapters in this volume include veterans' transitions into the workplace, work-family issues for military couples as well as children of parents in the military, post-traumatic stress disorder, psychopathy and emotion, the role of stress and well-being on performance in the military, resilience and stress interventions in military organizations and the use of drugs by soldiers and veterans as a coping mechanism for chronic pain. The book showcases the work of the best researchers and theorists contributing to this field to provide a multidisciplinary and international collection that gives a thorough and critical assessment of knowledge, and major gaps in knowledge, on occupational stress and well being with a view to shaping future research both in military and civilian research literatures.