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Michel Henry’s Practical Philosophy (Hardcover): Jeffrey Hanson, Brian Harding, Michael R. Kelly Michel Henry’s Practical Philosophy (Hardcover)
Jeffrey Hanson, Brian Harding, Michael R. Kelly
R3,205 Discovery Miles 32 050 Ships in 12 - 19 working days

Providing theoretical and applied analyses of Michel Henry’s practical philosophy in light of his guiding idea of Life, this is the first sustained exploration of Henry’s practical thought in anglophone literature, reaffirming his centrality to contemporary continental thought. This book ranges from the tension between his methodological insistence on life as non-intentional and worldly activities to Henry’s engagement with the practical philosophy of intellectuals such as Marx, Freud, and Kandisky to topics of application such as labor, abstract art, education, political liberalism, and spiritual life. An international team of leading Henry scholars examine a vital dimension of Henry's thinking that has remained under-explored for too long.

Transplanting Large Trees and Shrubs (Hardcover): Charles R. Kelly Transplanting Large Trees and Shrubs (Hardcover)
Charles R. Kelly
R789 Discovery Miles 7 890 Ships in 10 - 15 working days
Then A Miracle Occurs - Focusing on Behavior in Social Psychological Theory and Research (Hardcover): Christopher R Agnew,... Then A Miracle Occurs - Focusing on Behavior in Social Psychological Theory and Research (Hardcover)
Christopher R Agnew, Donal E Carlston, William G. Graziano, Janice R. Kelly
R2,110 Discovery Miles 21 100 Ships in 12 - 19 working days

Focusing attention on a multiplicity of issues surrounding the study of behavior is timely and important. Some scholars believe that, across various sub-disciplines of the field, social psychology actually has contributed a great deal to our understanding of behavior and its antecedents. From this perspective, there is considerable utility in drawing together such work in one place. Other scholars suggest that, though there has been great progress elucidating the internal cognitive, affective and motivational underpinnings of behavior, much less research focuses on external behavior itself. From this perspective, it is important to identify the theoretical gaps, the empirical needs, and the focal issues that still demand attention. Chapters in this timely volume review some of these key issues, with contributions from some of the world's leading social and personality psychologists.

Dual Energy CT: Applications in Head and Neck and Neurologic Imaging, An Issue of Neuroimaging Clinics of North America, Volume... Dual Energy CT: Applications in Head and Neck and Neurologic Imaging, An Issue of Neuroimaging Clinics of North America, Volume 27-3 (Hardcover)
Reza Forghani, Hillary R Kelly
R2,273 Discovery Miles 22 730 Ships in 12 - 19 working days

This issue of Neuroimaging Clinics of North America focuses on Dual Energy CT: Applications in Neurologic, Head and Neck Imaging, and is edited by Drs. Reza Forghani and Hillary R. Kelly. Articles will include: Dual Energy CT: Physical Principles and Approaches to Scanning, Part 1; Dual Energy CT: Physical Principles and Approaches to Scanning, Part 2; Dual Energy CT Applications for Differentiation of Intracranial Hemorrhage, Calcium, and Iodine; Dual Energy CT Angiography of the Head and Neck and Related Applications; Miscellaneous and Emerging Applications of Dual Energy CT for the Evaluation of Intracranial Pathology; Applications of Dual Energy CT for the Evaluation of Head and Neck Squamous Cell Carcinoma; Dual Energy CT Applications for the Evaluation of Cervical Lymphadenopathy; Miscellaneous and Emerging Applications of Dual Energy CT for the Evaluation of Pathologies in the Head and Neck; Dual Energy CT Applications for the Evaluation of the Spine; Applications of Dual Energy CT for Artifact Reduction in the Head, Neck, and Spine; Advanced Tissue Characterization and Texture Analysis using Dual Energy CT: Horizons and Emerging Applications; and more!

Emerging Genres in New Media Environments (Hardcover, 1st ed. 2017): Carolyn R Miller, Ashley R. Kelly Emerging Genres in New Media Environments (Hardcover, 1st ed. 2017)
Carolyn R Miller, Ashley R. Kelly
R4,263 Discovery Miles 42 630 Ships in 12 - 19 working days

This volume explores cultural innovation and transformation as revealed through the emergence of new media genres. New media have enabled what impresses most observers as a dizzying proliferation of new forms of communicative interaction and cultural production, provoking multimodal experimentation, and artistic and entrepreneurial innovation. Working with the concept of genre, scholars in multiple fields have begun to explore these processes of emergence, innovation, and stabilization. Genre has thus become newly important in game studies, library and information science, film and media studies, applied linguistics, rhetoric, literature, and elsewhere. Understood as social recognitions that embed histories, ideologies, and contradictions, genres function as recurrent social actions, helping to constitute culture. Because genres are dynamic sites of tension between stability and change, they are also sites of inventive potential. Emerging Genres in New Media Environments brings together compelling papers from scholars in Brazil, Canada, England, and the United States to illustrate how this inventive potential has been harnessed around the world.

Phenomenology and the Problem of Time (Hardcover, 1st ed. 2016): Michael R. Kelly Phenomenology and the Problem of Time (Hardcover, 1st ed. 2016)
Michael R. Kelly
R3,510 Discovery Miles 35 100 Ships in 12 - 19 working days

This book explores the problem of time and immanence for phenomenology in the work of Edmund Husserl, Martin Heidegger, Maurice Merleau-Ponty, and Jacques Derrida. Detailed readings of immanence in light of the more familiar problems of time-consciousness and temporality provide the framework for evaluating both Husserl's efforts to break free of modern philosophy's notions of immanence, and the influence Heidegger's criticism of Husserl exercised over Merleau-Ponty's and Derrida's alternatives to Husserl's phenomenology. Ultimately exploring various notions of intentionality, these in-depth analyses of immanence and temporality suggest a new perspective on themes central to phenomenology's development as a movement and raise for debate the question of where phenomenology begins and ends.

Casting Alpha - Amtracs in Vietnam (Hardcover): James R. Kelly Casting Alpha - Amtracs in Vietnam (Hardcover)
James R. Kelly
R741 Discovery Miles 7 410 Ships in 10 - 15 working days

"Casting Alpha" depicts the daily life of U.S. Marine Corps Amtrac crewmen during the Vietnam War and their continuing anxiety as a result of enemy land mines, referred to as the "big wait."

Management Information Systems - Moving Business Forward (Paperback, 4th Edition, EMEA Edition): R.Kelly Rainer, Brad Prince,... Management Information Systems - Moving Business Forward (Paperback, 4th Edition, EMEA Edition)
R.Kelly Rainer, Brad Prince, Hugh J. Watson
R1,689 Discovery Miles 16 890 Ships in 12 - 19 working days
Who Will Care for Grandma? (Hardcover): Brent R Kelly Who Will Care for Grandma? (Hardcover)
Brent R Kelly
R1,225 R1,021 Discovery Miles 10 210 Save R204 (17%) Ships in 10 - 15 working days
Michel Henry - The Affects of Thought (Hardcover, New): Jeffrey Hanson, Michael R. Kelly Michel Henry - The Affects of Thought (Hardcover, New)
Jeffrey Hanson, Michael R. Kelly
R4,917 Discovery Miles 49 170 Ships in 12 - 19 working days

Michel Henry (1922-2002) was a French philosopher and novelist whose work spanned decades and genres while remaining united by a singular vision. In this specially commissioned collection, eight internationally recognized experts on Henrys thought investigate his profound acquaintance with the mystery of life-which he understood as the irreducible bedrock of all reality-in its self-manifestation under the rubrics of phenomenological experience, religion, and praxis. Each chapter investigates a different aspect of Henrys remarkable range of thought, focusing on his special relevance to debates on the relationship of phenomenology and theology as well as to contemporary radical discourses on embodiment and immanence, politics and theory. Henrys phenomenology of life is both deep and demanding, and its relevance to the topics under examination in this book cannot be denied. This collection represents the first sustained effort in coming to an understanding of just how far and wide that relevance reaches. It will not only spark a resurgence in Henry studies, but resonate within that sphere for many years to come.

Authentic Excellence for Organizations - Creating Flourishing "&" Cultures (Hardcover): R. Kelly Crace, Charles J Hardy, Robert... Authentic Excellence for Organizations - Creating Flourishing "&" Cultures (Hardcover)
R. Kelly Crace, Charles J Hardy, Robert L. Crace
R3,861 Discovery Miles 38 610 Ships in 12 - 19 working days

Authentic Excellence for Organizations explores organizational culture from a values-based perspective and applies the psychological principles of values-based flourishing to organizations. Integrating the principles of Giving Voice to Values (GVV) and Authentic Excellence (AX), this book provides a process that details how organizations can harness their team's inherent wisdom to flourish through the relentless pace and pressure of today's world. Moving beyond team building strategies and programming, this book helps develop confidence in managing the tensions inherent in organizations. It explores: The difference between moral values and personal values; How both can be effectively expressed and managed in organizations; The possibilities of shifting from a fear-based culture of "Or" to an inclusive and values-centred culture of " and How to practically create flourishing "&" cultures using the Giving Voice to Values model. How do we create an organizational culture that effectively sustains "&s" like competitive & collaborative, productive & fulfilled, innovation & tradition? This book is intended for organizational leaders, members and HR managers looking to develop strong and thriving teams. It also aligns with required or recommended reading for secondary or undergraduate courses that explore values, leadership, organizational development and performance, decision making, ethics, and entrepreneurship.

Authentic Excellence for Organizations - Creating Flourishing "&" Cultures (Paperback): R. Kelly Crace, Charles J Hardy, Robert... Authentic Excellence for Organizations - Creating Flourishing "&" Cultures (Paperback)
R. Kelly Crace, Charles J Hardy, Robert L. Crace
R1,009 Discovery Miles 10 090 Ships in 12 - 19 working days

Authentic Excellence for Organizations explores organizational culture from a values-based perspective and applies the psychological principles of values-based flourishing to organizations. Integrating the principles of Giving Voice to Values (GVV) and Authentic Excellence (AX), this book provides a process that details how organizations can harness their team's inherent wisdom to flourish through the relentless pace and pressure of today's world. Moving beyond team building strategies and programming, this book helps develop confidence in managing the tensions inherent in organizations. It explores: The difference between moral values and personal values; How both can be effectively expressed and managed in organizations; The possibilities of shifting from a fear-based culture of "Or" to an inclusive and values-centred culture of " and How to practically create flourishing "&" cultures using the Giving Voice to Values model. How do we create an organizational culture that effectively sustains "&s" like competitive & collaborative, productive & fulfilled, innovation & tradition? This book is intended for organizational leaders, members and HR managers looking to develop strong and thriving teams. It also aligns with required or recommended reading for secondary or undergraduate courses that explore values, leadership, organizational development and performance, decision making, ethics, and entrepreneurship.

Early Phenomenology - Metaphysics, Ethics, and the Philosophy of Religion (Hardcover): Brian Harding, Michael R. Kelly Early Phenomenology - Metaphysics, Ethics, and the Philosophy of Religion (Hardcover)
Brian Harding, Michael R. Kelly
R4,583 Discovery Miles 45 830 Ships in 12 - 19 working days

Taking the term "phenomenologist" in a fairly broad sense, Early Phenomenology focuses on those early exponents of the intellectual discipline, such as Buber, Ortega and Scheler rather than those thinkers that would later eclipse them; indeed the volume precisely means to bring into question what it means to be a phenomenologist, a category that becomes increasingly more fluid the more we distance ourselves from the gravitational pull of philosophical giants Husserl and Heidegger. In focusing on early phenomenology this volume seeks to examine the movement before orthodoxies solidified. More than merely adding to the story of phenomenology by looking closer at thinkers without the same fame as Husserl or Heidegger and the representatives of their legacy, the essays relate to one of the earlier thinkers with figures that are either more contemporary or more widely read, or both. Beyond merely filling in the historical record and reviving names, the chapters of this book will also give contemporary readers reasons to take these figures seriously as phenomenologists, radically reordering of our understanding of the lineage of this major philosophical movement.

From Retribution to Public Safety - Disruptive Innovation of American Criminal Justice (Hardcover): William R. Kelly From Retribution to Public Safety - Disruptive Innovation of American Criminal Justice (Hardcover)
William R. Kelly; As told to Robert Pitman, William Streusand
R1,164 Discovery Miles 11 640 Ships in 12 - 19 working days

Over the past fifty years, American criminal justice policy has had a nearly singular focus - the relentless pursuit of punishment. Punishment is intuitive, proactive, logical, and simple. But the problem is that despite all of the appeal, logic, and common sense, punishment doesn't work. The majority of crimes committed in the United States are by people who have been through the criminal justice system before, many on multiple occasions. There are two issues that are the primary focus of this book. The first is developing a better approach than simple punishment to actually address crime-related circumstances, deficits and disorders, in order to change offender behavior, reduce recidivism, victimization and cost. And the second issue is how do we do a better job of determining who should be diverted and who should be criminally prosecuted. From Retribution to Public Safety develops a strategy for informed decision making regarding criminal prosecution and diversion. The authors develop procedures for panels of clinical experts to provide prosecutors with recommendations about diversion and intervention. This requires a substantial shift in criminal procedure as well as major reform to the public health system, both of which are discussed in detail. Rather than ask how much punishment is necessary the authors look at how we can best reduce recidivism. In doing so they develop a roadmap to fix a fundamentally flawed system that is wasting massive amounts of public resources to not reducing crime or recidivism.

Freedom to Be - A New Sociology of Leisure (Paperback): John R Kelly Freedom to Be - A New Sociology of Leisure (Paperback)
John R Kelly
R1,109 Discovery Miles 11 090 Ships in 12 - 19 working days

First published in 1987. Following an introductory chapter on the nature of theory and the outline of the book, there are eight chapters on the explanatory approaches, or models, employed in this dialectical analysis of the leisure industry. These models focus on particular elements of leisure: experience, decision, development, identities, interaction, institutions, political forces, and human definitions. With a new preface to the re-issue by the author, this title will be of great interest to students of Sociology and Leisure Studies.

Leisure Identities and Interactions (Paperback): John R Kelly Leisure Identities and Interactions (Paperback)
John R Kelly
R1,103 Discovery Miles 11 030 Ships in 12 - 19 working days

First published in 1983. Leisure has too often been approached as a set of activities that people do when everything important has been completed. This text provides a different analysis demonstrating the centrality of leisure to human development and to important relationships. In Leisure Identities and Interactions the author analyses leisure in the context of role changes through the life course, but also as a social context in which we work out the identities that express who we really want to be. His focus is on the kinds of leisure that are both most common and most significant face-to-face encounters, family interaction, and episodes found in the midst of our roles and routines. Varieties of leisure styles are found to be developed out of available opportunities and in relation to cultural values, but also are chosen to express and negotiate our self-definitions. Leisure is both social and existential and can best be understood in the dialectic of role expectations and decision. Kelly utilizes symbolic interaction, interpretive, and dramaturgical metaphors to develop a different sociology of leisure one that brings together the concepts of role and identity. Expressive identities and intimate communities are as essential to leisure as they are to life.

Authentic Excellence - Flourishing & Resilience in a Relentless World (Hardcover): R. Kelly Crace, Robert Louis Crace Authentic Excellence - Flourishing & Resilience in a Relentless World (Hardcover)
R. Kelly Crace, Robert Louis Crace
R4,464 Discovery Miles 44 640 Ships in 12 - 19 working days

Never before have the pressures of a comparative and competitive world impacted on our sense of wellbeing, particularly among young adults. Building on the principles of Giving Voice to Values, which honors the complexity and difficulty of leading with our values, this book addresses the unique challenges faced by young adults. It provides a clear process that details how to harness natural wisdom to flourish through the relentless pace and pressure of today's world. Moving beyond mere values clarification, Authentic Excellence helps the reader to develop a deeper relationship with their values and confidently express them, and builds effective coping skills to manage the relentless noise of our comparative and competitive world. Authentic Excellence answers five primary questions: How are young adults affected by this world of relentless change and pressure? Why are young adults vulnerable to a plateau that can negatively affect their resilience? What is the difference between fear-based excellence and authentic excellence and what role do values play in this distinction? What is necessary to move beyond fear-based excellence and why is it so hard? How do you train a deeper level of effectiveness that includes more consistent productivity, fulfillment and resilience?

Leisure Identities and Interactions (Hardcover): John R Kelly Leisure Identities and Interactions (Hardcover)
John R Kelly
R3,419 Discovery Miles 34 190 Ships in 12 - 19 working days

First published in 1983. Leisure has too often been approached as a set of activities that people do when everything important has been completed. This text provides a different analysis demonstrating the centrality of leisure to human development and to important relationships. In Leisure Identities and Interactions the author analyses leisure in the context of role changes through the life course, but also as a social context in which we work out the identities that express who we really want to be. His focus is on the kinds of leisure that are both most common and most significant face-to-face encounters, family interaction, and episodes found in the midst of our roles and routines. Varieties of leisure styles are found to be developed out of available opportunities and in relation to cultural values, but also are chosen to express and negotiate our self-definitions. Leisure is both social and existential and can best be understood in the dialectic of role expectations and decision. Kelly utilizes symbolic interaction, interpretive, and dramaturgical metaphors to develop a different sociology of leisure one that brings together the concepts of role and identity. Expressive identities and intimate communities are as essential to leisure as they are to life.

The Reinvention of Policing - Crime Prevention, Community, and Public Safety: William R. Kelly, Daniel P. Mears The Reinvention of Policing - Crime Prevention, Community, and Public Safety
William R. Kelly, Daniel P. Mears; Contributions by Madalena Almanza
R920 Discovery Miles 9 200 Ships in 12 - 19 working days

Contemporary policing is in crisis, a situation that has led to persistent calls to reform it. Unfortunately, many proposed solutions focus on piecemeal changes that ignore a fundamental problem—policing relies on a largely reactive approach that does not in any systematic or comprehensive way focus on crime prevention. Most of what the police do, such as responding to 911 calls for service and employing directed patrols or hot spots policing, fails to address the causes of crime. Compounding this problem is the absence of any institution or agency charged with prioritizing the prevention of crime and for ensuring that police efforts support this goal. Kelly and Mears argue that a better strategy exists, one that places responsibility on the police and other governmental and non-governmental agencies and organizations for truly preventing crime. Why, historically, did crime prevention not take hold and infuse policing? One reason is a design flaw—the vision of policing centered too much on surveillance and too little on efforts that target the diverse causes of crime. The end result? Contemporary policing lacks any institutionalized commitment or systematic approach to crime prevention. It is designed to fail. The Reinvention of Policing diagnoses this problem, along with many others, in American policing. Then the authors turn to solutions. First, they call for a great many reforms to existing practices. Second, they call for a reinvention of the design and focus of policing and, concomitantly, the way that states, cities, and towns approach public safety. This change presents special challenges, but it is the only way to create an appreciable impact in reducing crime and improving justice.

The Reinvention of Policing - Crime Prevention, Community, and Public Safety: William R. Kelly, Daniel P. Mears The Reinvention of Policing - Crime Prevention, Community, and Public Safety
William R. Kelly, Daniel P. Mears; Contributions by Madalena Almanza
R2,072 Discovery Miles 20 720 Ships in 12 - 19 working days

Contemporary policing is in crisis, a situation that has led to persistent calls to reform it. Unfortunately, many proposed solutions focus on piecemeal changes that ignore a fundamental problem—policing relies on a largely reactive approach that does not in any systematic or comprehensive way focus on crime prevention. Most of what the police do, such as responding to 911 calls for service and employing directed patrols or hot spots policing, fails to address the causes of crime. Compounding this problem is the absence of any institution or agency charged with prioritizing the prevention of crime and for ensuring that police efforts support this goal. Kelly and Mears argue that a better strategy exists, one that places responsibility on the police and other governmental and non-governmental agencies and organizations for truly preventing crime. Why, historically, did crime prevention not take hold and infuse policing? One reason is a design flaw—the vision of policing centered too much on surveillance and too little on efforts that target the diverse causes of crime. The end result? Contemporary policing lacks any institutionalized commitment or systematic approach to crime prevention. It is designed to fail. The Reinvention of Policing diagnoses this problem, along with many others, in American policing. Then the authors turn to solutions. First, they call for a great many reforms to existing practices. Second, they call for a reinvention of the design and focus of policing and, concomitantly, the way that states, cities, and towns approach public safety. This change presents special challenges, but it is the only way to create an appreciable impact in reducing crime and improving justice.

The Crisis in America's Criminal Courts - Improving Criminal Justice Outcomes by Transforming Decision-Making (Hardcover):... The Crisis in America's Criminal Courts - Improving Criminal Justice Outcomes by Transforming Decision-Making (Hardcover)
William R. Kelly
R1,056 Discovery Miles 10 560 Ships in 12 - 19 working days

The Crisis in the American Criminal Courts highlights a variety of problems that judges, prosecutors, and public defenders face within a criminal justice system that is ineffective, unfair, and extraordinarily expensive. While many argue, and I agree, that crushing caseloads and court dockets certainly qualify as a crisis, I suggest there is a much greater crisis in the courts that results in profound downstream effects on criminal justice performance and outcomes. It sounds simple, but the greatest risk faced by the justice system is the lack of time, expertise, and resources for effective decision-making. In this book, I propose a variety of evidence-based reforms that, as a start, provide the key decision-makers with professional clinical experts to accurately assess and advise regarding mitigating the circumstances that bring individuals into the courts. We must rebalance. We need incarceration for those who are too dangerous or violent or who are habitual offenders. For most of the rest, we need to manage risk, but very importantly, it is time to get serious about behavioral change. We need to change the culture of the courthouse and reorient how we think about crime and punishment.

Creating Understanding - How Communicating Aligns Minds (Paperback, New edition): Jessica Gasiorek, R. Kelly Aune Creating Understanding - How Communicating Aligns Minds (Paperback, New edition)
Jessica Gasiorek, R. Kelly Aune
R960 Discovery Miles 9 600 Ships in 12 - 19 working days

What, exactly, is understanding? And how do people create, maintain, and manipulate states of understanding via communication? This book addresses these questions, drawing on interdisciplinary scholarship in cognitive science, communication, psychology, and pragmatics. Rejecting classic descriptions of communication as "sending and receiving messages," this book proposes a novel perspective that depicts communication as a process in which interactants construct, test, and refine mental modes of a joint experience on the basis of the meme states (mental representations) activated by stimuli in social interactions. It explains how this process, when successful, results in interactants' mental models aligning, or becoming entrained-in other words, in creating a state of understanding. This framework is grounded in a set of foundational observations about evolved human cognition that highlight people's intrinsic social orientation, predisposition toward efficiency, and use of predictive interference-making. These principles are also used to explain how codified systems ("codes") emerge in extended or repeated interactions in which people endeavor to create understanding. Integrating and synthesizing research across disciplines, this book offers communication scholars and students a theoretical framework that will transform the way they see understanding, communication, and social connection.

Creating Understanding - How Communicating Aligns Minds (Hardcover, New edition): Jessica Gasiorek, R. Kelly Aune Creating Understanding - How Communicating Aligns Minds (Hardcover, New edition)
Jessica Gasiorek, R. Kelly Aune
R2,468 Discovery Miles 24 680 Ships in 12 - 19 working days

What, exactly, is understanding? And how do people create, maintain, and manipulate states of understanding via communication? This book addresses these questions, drawing on interdisciplinary scholarship in cognitive science, communication, psychology, and pragmatics. Rejecting classic descriptions of communication as "sending and receiving messages," this book proposes a novel perspective that depicts communication as a process in which interactants construct, test, and refine mental modes of a joint experience on the basis of the meme states (mental representations) activated by stimuli in social interactions. It explains how this process, when successful, results in interactants' mental models aligning, or becoming entrained-in other words, in creating a state of understanding. This framework is grounded in a set of foundational observations about evolved human cognition that highlight people's intrinsic social orientation, predisposition toward efficiency, and use of predictive interference-making. These principles are also used to explain how codified systems ("codes") emerge in extended or repeated interactions in which people endeavor to create understanding. Integrating and synthesizing research across disciplines, this book offers communication scholars and students a theoretical framework that will transform the way they see understanding, communication, and social connection.

Everyone's Problem Solving Handbook - Step-by-Step Solutions for Quality Improvement (Hardcover): Michael R. Kelly Everyone's Problem Solving Handbook - Step-by-Step Solutions for Quality Improvement (Hardcover)
Michael R. Kelly
R5,523 Discovery Miles 55 230 Ships in 12 - 19 working days

The author covers fourteen tools to help you find the information you need and offers step-by-step instructions for constructing each one. He shows you how these tools can be combined with a set of simple problem-solving steps that can act as a powerful change agent to help reduce or eliminate process problems. Five-Step Problem-Solving Process Identify the problem: Clearly state what needs improvement. Analyze: Determine what causes the problem to occur. Evaluate Alternatives: Identify and select actions to reduce or eliminate the problem. Test Implement: Implement these actions on a trial basis to determine their effectiveness. Standardize: Ensure that useful actions are preserved.

Everyone's Problem Solving Handbook - Step-by-Step Solutions for Quality Improvement (Paperback, Third): Michael R. Kelly Everyone's Problem Solving Handbook - Step-by-Step Solutions for Quality Improvement (Paperback, Third)
Michael R. Kelly
R1,067 Discovery Miles 10 670 Ships in 12 - 19 working days

The author covers fourteen tools to help you find the information you need and offers step-by-step instructions for constructing each one. He shows you how these tools can be combined with a set of simple problem-solving steps that can act as a powerful change agent to help reduce or eliminate process problems.

Five-Step Problem-Solving Process

Identify the problem: Clearly state what needs improvement.

Analyze: Determine what causes the problem to occur. Evaluate Alternatives: Identify and select actions to reduce or eliminate the problem. Test Implement: Implement these actions on a trial basis to determine their effectiveness. Standardize: Ensure that useful actions are preserved.

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