Within global commerce, services and management play a vital role in the economy. Service systems are necessary for organisations, and a multi-disciplinary approach is ideal to establish full understanding of these systems. Best Practices and New Perspectives in Service Science and Management provides original research on all aspects of service science, service management, service engineering, and its supporting technology in order to administer cutting-edge knowledge to encourage the improvement of services. This book is essential for researchers and practitioners in the fields of computer science, software management, and engineering.

Although the majority of information that is published by the current web is aimed at human consumption, the browsers which contain this information are only able to interpret HTML mark-up to visualize this content. Semantic web intends to address the stability between human and machine. Advancing Information Management through Semantic Web Concepts and Ontologies provides an analysis and introduction on the concept of combining the areas of semantic web and web mining. Emphasizing semantics in technologies, reasoning, content searching and social media, this book aims to be an essential source for practitioners, researchers and academics alike.

Tourism is a dynamic part of our economy. The global hospitality and tourism industry, which blends the lodging, food, attractions, cultural, and travel industries, is the world's largest industry with $4.5 trillion in expenditures generating 212 million jobs. Dynamic market forces such as global competition, changing customer expectations, and new communication technology combined with career challenges due to ongoing industry consolidation and corporate restructuring mandate continuous learning and the sharing of ideas. Global Hospitality and Tourism Management Technologies is a comprehensive collection which aims to be a source of information for all those interested in tourism and hospitality management, approaches, and trends, as well as to cover the emerging research topics which seek to define the future of IT and cultural development in the 21st century. The book provides a reference for policymakers, government officers, academics, and practitioners interested in understanding applications of IT for tourism and hospitality management.

Companies and organisations are increasingly more aware of the importance of people and their knowledge for dealing with economic scenarios as well as their relationships developed both inside and outside of the company. Strategic Approaches for Human Capital Management and Development in a Turbulent Economy examines the useful information developed by individuals presented within organisational structures, routines, and company policies. This book is an international platform for academics, researchers, lecturers, decision makers, and policy makers in order to enhance their understanding and collaboration in issues of knowledge management and human resource management.

With the purpose of building upon standard web technologies, open linked data serves as a useful way to connect previously unrelated data and to publish structured data on the web. The application of these elements leads to the creation of data commons called semantic web. Cases on Open-Linked Data and Semantic Web Applications brings together new theories, research findings and case studies which cover the recent developments and approaches towards applied open linked data and semantic web in the context of information systems. By enhancing the understanding of open linked data in business, science and information technologies, this reference source aims to be useful for academics, researchers, and practitioners. With the purpose of building upon standard web technologies, open linked data serves as a useful way to connect previously unrelated data and to publish structured data on the web. The application of these elements leads to the creation of data commons called semantic web.