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Showing 1 - 16 of 16 matches in All Departments
Effective Training & Development is essential if you are to continuously get the best from your people and extend the knowledge shelf--life of your company. This module explores the vast array of options available to the HR function including on--the--job learning, formal management education, coaching and mentoring. Cost--effectiveness and measurable payback are also dealt with as cornerstones of any training and development activity.
Effective Training & Development is essential if you are to continuously get the best from your people and extend the knowledge shelf--life of your company. This module explores the vast array of options available to the HR function including on--the--job learning, formal management education, coaching and mentoring. Cost--effectiveness and measurable payback are also dealt with as cornerstones of any training and development activity.
The sales function is the front--line of any business. Keeping up with the latest sales techniques is essential, as well as ensuring you have a motivated, incentivised and focused sales team well--versed in the basics of selling, from identifying new prospects and getting repeat business to closing the deal. This module gives essential insight into all the key sales drivers such as account management, handling complex sales, selling services, FMCG selling, customer relationships and self--development for sales people.
Fast-track route to making your training and development strategy an integral part of the overall goals and strategies of your organization Covers how to make training and development an effective cyclical process that encompasses identification, planning, implementation and evaluation leading back to redefining training needs. Also ensures that organizational goals match individual aspiration Case studies of the corporate arm of the Open University, Kentucky Fried Chicken/Yum Brands, Kodak, The Famous Grouse Experience and Hong Kong Mass Transit Includes a comprehensive resources guide, key concepts and thinkers, a 10-step action plan and a section of FAQs
ExpressExec is a unique business resource of one hundred books. These books present the best current thinking and span the entire range of contemporary business practice. Each book gives you the key concepts behind the subject and the techniques to implement the ideas effectively, together with lessons from benchmark companies and ideas from the world's smartest thinkers. ExpressExec is organised into ten core subject areas making it easy to find the information you need: 01 Innovation ExpressExec is a perfect learning solution for people who need to master the latest business thinking and practice quickly.
This title presents a fast track route to mastering globalization and successfully managing global expansion. It covers the key areas of global operations and globalization, from understanding cultural differences and global consumers to being global but acting local and understanding the social implications of globalization. It features examples and lessons from some of the world's most successful businesses, including Amazon.com, Boeing, P&O and Sony and ideas from the smartest thinkers, including Anthony Giddens, Noreena Herz, Naomi Klein, David Korten, Richard Lewis, Michael Porter, Fons Trompenaars and George Yip. It includes a glossary of key concepts and a comprehensive resources guide.
Fast track route to creating a truly entrepreneurial culture in any
organization
On 15 April 2012, 100 years will have passed since the Royal Mail Steamer Titanic hit an iceberg and foundered in the North Atlantic with the loss of 1,503 lives. Had the disaster not occurred, what is now the best-known ship in the world would have lost the title of the largest liner within just two years. She was certainly not the fastest passenger ship of the time and can be considered a technological throwback, yet Titanic captures the imagination like no other. This book seeks to explore the myths and the truth about Titanic and explores the legacy that has made the ship so well known. Why was she built? Who really owned her? Why was nobody ever proved negligent? How has today's transportation been made safer by Titanic? Have we really learned the right lessons? Perhaps not! Since 1912 there have been worse disasters yet none has replaced Titanic in the popular consciousness. Her legacy exists in procedures, building regulation, navigational practice, statues, poems, novels, movies and even a musical. This book explores why.
This title presents a fast track route to acquiring the skills and tactics of the world's most successful entrepreneurs. It covers all the critical entrepreneurial attributes, from vision to commitment, and from risk taking to customer focus. It features examples and lessons from some of the world's most successful entrepreneurs, including Richard Branson, Ken Bogas and Kwek Leng Beng, and ideas from the smartest thinkers, including Stephen Covey, Peter Drucker and Tom Peters. It includes a glossary of key concepts and a comprehensive resources guide.
Fast track route to the successful management of business growth Covers the key areas of growth management, from understanding how organizations grow and the changes needed to facilitate growth, to mergers and acquisitions, franchising and alliances Examples and lessons from some of the world's most successful businesses, including AOL, Dixons, Starbucks, and Wal-Mart, and ideas from the smartest thinkers, including Patricia Anslinger, Thomas Copeland, Peter Lorange, Baghai Mehrdad, Noel Tichy, David White and Chris Zook. Includes a glossary of key concepts and a comprehensive resources guide
Part 1 describes growing up in the countryside during and after the Second World War. Roger Cartwright was born in Derby in 1935 and first became interested in animals and birds when he saw the parrots and monkeys at Derby Arboretum. This early love of nature was consolidated by his parents' encouragement and his experience of living in Bentley, Hampshire where the pre-industrial farming system with horses and old rural way of life still persisted. When he left school he looked for an exciting outdoor job with travel to the countries he had read about - possibly a Game Warden in Africa or a Mountie in Canada. He eventually decided to train as a Forester. However, before this ambition could be realised he spent an interesting two years of Army National Service with a historic cavalry regiment in Germany. He was a member of both the regimental swimming and ski teams and had the opportunity for further training in horse riding that he had started while gaining practical forestry experience in the Quantock Hills. After finishing National Service he completed his forestry training with the Forestry Commission in Perthshire. Part 2 is about realising his dream, working for the Nyasaland Government Forestry Department. It describes his life as a Forester and honorary game warden/hunter and naturalist in this beautiful, little known mountainous country with its deep Rift Valley lake. Nyasaland was part of the Federation of Rhodesia and Nyasaland and Roger soon understood the African's suspicion of this alliance and saw the dark side of colonial rule. He describes what it was like living and continuing to work in "the leopard infested hills" (as described in the British press) of the Northern Province throughout the 'State of Emergency'. He also gives an impression of some of the benefits for both Europeans and Africans of colonial government. Less than a century earlier Nyasaland had been at the centre of the slave trade and there was still a strong sense of the legacy of David Livingstone and the administration of this 'Protectorate' was relatively fair and tolerant. Roger welcomed the changes that followed the 1960 "Wind of Change" speech made by Harold Macmillan. Although he loved the life, the people and the country, he realised that there would be no long-term future for him in this new Africa, even though it would be better for Nyasaland and the African people. After his experience in Nyasaland, he was inspired to train and eventually qualify as a Landscape Architect and this led to the next phase of his life when he was able to do much socially useful planning, environment and countryside work. He has always missed the freedom and excitement of his early life in the 'bush', which is described in this book.
The book is designed to provide a basic understanding of the
dynamics of globalization and its relevance for all types and sizes
of business. Commencing with a brief history that shows that
globalization is not just a late twentieth and early
twenty-first-century phenomenon but has been a factor in world
trade since the 1600s, the text then considers the two opposing
views held about globalization. The material goes on to look at the
global implications for customer relationships, marketing, human
resources, finance and information. These are areas in which a
narrow, national view is becoming increasingly of less value to the
student. The book includes questions and case studies to aid
understanding.
ExpressExec is a unique business resource of one hundred books. These books present the best current thinking and span the entire range of contemporary business practice. Each book gives you the key concepts behind the subject and the techniques to implement the ideas effectively, together with lessons from benchmark companies and ideas from the world's smartest thinkers. ExpressExec is organized into ten core subject areas making it easy to find the information you need: 01 Innovation ExpressExec is a perfect learning solution for people who need to master the latest business thinking and practice quickly.
The North American cruise industry is the largest sector of the trade by a long way. Of the 2007 cruise market, which totalled over 16 million, US cruise vacationers alone represented over 70 per cent of the total. With stunning photographs, many of which are in colour, this general history looks at the companies and ships that are dedicated to this particular market. From the big players, the luxury market and niche cruising, to disasters and predictions, this illustrated book covers the whole industry, past, present and future. Authors, Roger Cartwright and Peter Rushton, consider why the taking of an ocean voyage for the pleasure of the journey itself, and not simply as a means of travelling from A to B, came to be so popular, and what the arrival of the mega-ships means for the new age in cruising, providing the perfect guide to cruising and its history across America.
Recognized as the first British company to operate regular sea cruises, P&O has a history that goes back to 1837. In more recent times, P&O has undertaken a shift away from line voyages to operating cruises full time. The purchase of Princess Cruises in 1973 led to the founding of the company as it is today. Here, Roger Cartwright tells the story of P&O Princess's illustrious history as a cruise line, from the Vectis, the world's first dedicated cruise ship, to the Grand class ships of today, each carrying almost 3,000 passengers and weighing in at more than 115,000 tons each--and let's not forget the stint in the 1970s as Aaron Spelling's "Love Boat." Packed with previously unpublished photographs, this guide includes a complete list of all the ships to have sailed for P&O.
Fast track route to mastering and managing rapid growth
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