0
Your cart

Your cart is empty

Books > Business & Economics > Business & management > Sales & marketing > Customer services

Buy Now

Customer Relationships - Sales 12.9 (Paperback) Loot Price: R250
Discovery Miles 2 500
You Save: R70 (22%)
Customer Relationships - Sales 12.9 (Paperback): Roger Cartwright

Customer Relationships - Sales 12.9 (Paperback)

Roger Cartwright

Series: Express Exec

 (sign in to rate)
List price R320 Loot Price R250 Discovery Miles 2 500 You Save R70 (22%)

Bookmark and Share

Expected to ship within 12 - 17 working days

The sales function is the front--line of any business. Keeping up with the latest sales techniques is essential, as well as ensuring you have a motivated, incentivised and focused sales team well--versed in the basics of selling, from identifying new prospects and getting repeat business to closing the deal. This module gives essential insight into all the key sales drivers such as account management, handling complex sales, selling services, FMCG selling, customer relationships and self--development for sales people.

General

Imprint: Capstone Publishing Ltd
Country of origin: United Kingdom
Series: Express Exec
Release date: February 2003
First published: May 2003
Authors: Roger Cartwright
Dimensions: 180 x 128 x 8mm (L x W x T)
Format: Paperback
Pages: 118
ISBN-13: 978-1-84112-452-0
Categories: Books > Business & Economics > Business & management > Sales & marketing > Public relations
Books > Business & Economics > Business & management > Sales & marketing > Customer services
Promotions
LSN: 1-84112-452-4
Barcode: 9781841124520

Is the information for this product incomplete, wrong or inappropriate? Let us know about it.

Does this product have an incorrect or missing image? Send us a new image.

Is this product missing categories? Add more categories.

Review This Product

No reviews yet - be the first to create one!

You might also like..

Superstar Customer Service - 200…
Basil O'Hagan Paperback R123 Discovery Miles 1 230
Deliver What You Promise - The…
Bali Padda Paperback R382 R334 Discovery Miles 3 340
Customer Services
M C Cant Paperback R320 R270 Discovery Miles 2 700
Clientelligence - How Superior Client…
Michael B. Rynowecer Hardcover R735 Discovery Miles 7 350
Difficult Customers
Grainne Ridge Paperback R259 Discovery Miles 2 590
Outside-in Service Design - A Practical…
Amir Azizpour Paperback R924 Discovery Miles 9 240
Handbook of Research on Customer Loyalty
Debbie I. Keeling, Ko De Ruyter, … Hardcover R4,842 Discovery Miles 48 420
The Telesales Handbook - A Practical…
Stuart Pearce Paperback R273 Discovery Miles 2 730
Enhancing Customer Engagement Through…
Amandeep Singh, Amit Mittal, … Hardcover R6,833 Discovery Miles 68 330
Promoting Consumer Engagement Through…
Monika Gupta, Priya Jindal, … Hardcover R6,865 Discovery Miles 68 650
Apprenticeship Customer Service…
Lambert Stewart, Elizabeth Blaikie, … Paperback R1,083 Discovery Miles 10 830
Brand Management
Frantisek Pollak, Peter Markovic Hardcover R2,400 Discovery Miles 24 000

See more

Partners