Welcome to Loot.co.za!   Sign in / Register |Wishlists & Gift Vouchers |Help | Advanced search
0
Your cart

Your cart is empty

Books > Business & Economics > Business & management > Sales & marketing > Customer services

Buy Now

Customer Relationships - Sales 12.9 (Paperback) Loot Price: R278
Discovery Miles 2 780
You Save: R48 (15%)
Add to cart
Customer Relationships - Sales 12.9 (Paperback): Roger Cartwright

Customer Relationships - Sales 12.9 (Paperback)

Roger Cartwright

Series: Express Exec

 (sign in to rate)
List price R326 Loot Price R278 Discovery Miles 2 780 You Save R48 (15%)

Bookmark and Share

Expected to ship within 12 - 19 working days

The sales function is the front--line of any business. Keeping up with the latest sales techniques is essential, as well as ensuring you have a motivated, incentivised and focused sales team well--versed in the basics of selling, from identifying new prospects and getting repeat business to closing the deal. This module gives essential insight into all the key sales drivers such as account management, handling complex sales, selling services, FMCG selling, customer relationships and self--development for sales people.

General

Imprint: Capstone Publishing Ltd
Country of origin: United Kingdom
Series: Express Exec
Release date: February 2003
First published: May 2003
Authors: Roger Cartwright
Dimensions: 180 x 128 x 8mm (L x W x T)
Format: Paperback
Pages: 118
ISBN-13: 978-1-84112-452-0
Categories: Books > Business & Economics > Business & management > Sales & marketing > Public relations
Books > Business & Economics > Business & management > Sales & marketing > Customer services
Promotions
LSN: 1-84112-452-4
Barcode: 9781841124520

Is the information for this product incomplete, wrong or inappropriate? Let us know about it.

Does this product have an incorrect or missing image? Send us a new image.

Is this product missing categories? Add more categories.

Review This Product

No reviews yet - be the first to create one!

You might also like..

Superstar Customer Service - 200+ Customer Service Tips To Help You (Paperback): Basil O'Hagan
Superstar Customer Service - 200…
Basil O'Hagan Paperback R135 Discovery Miles 1 350
Deliver What You Promise - The Fundamental Building Blocks Of Business (Paperback): Bali Padda
Deliver What You Promise - The…
Bali Padda Paperback R426 R372 Discovery Miles 3 720
Eukaryotic Transcription Factors (Hardcover, 5th edition): David S. Latchman
Eukaryotic Transcription Factors
David S. Latchman Hardcover R1,983 Discovery Miles 19 830
Customer Services (Paperback, 3rd Edition): M C Cant
Customer Services
M C Cant Paperback R308 Discovery Miles 3 080
Clientelligence - How Superior Client Relationships Fuel Growth and Profits (Hardcover): Michael B. Rynowecer
Clientelligence - How Superior Client…
Michael B. Rynowecer Hardcover R769 Discovery Miles 7 690
Difficult Customers (Paperback): Grainne Ridge
Difficult Customers
Grainne Ridge Paperback R288 Discovery Miles 2 880
Outside-in Service Design - A Practical Guide (Paperback): Amir Azizpour
Outside-in Service Design - A Practical…
Amir Azizpour Paperback R961 Discovery Miles 9 610
Handbook of Research on Customer Loyalty (Hardcover): Debbie I. Keeling, Ko De Ruyter, David Cox
Handbook of Research on Customer Loyalty
Debbie I. Keeling, Ko De Ruyter, … Hardcover R4,960 Discovery Miles 49 600
The Telesales Handbook - A Practical Guide to Setting Up and Running Your Own Telesales Operation (Paperback): Stuart Pearce
The Telesales Handbook - A Practical…
Stuart Pearce Paperback R303 Discovery Miles 3 030
Enhancing Customer Engagement Through Location-Based Marketing (Hardcover): Amandeep Singh, Amit Mittal, Murat Unanoglu
Enhancing Customer Engagement Through…
Amandeep Singh, Amit Mittal, … Hardcover R6,688 Discovery Miles 66 880
Promoting Consumer Engagement Through Emotional Branding and Sensory Marketing (Hardcover): Monika Gupta, Priya Jindal, Shubhi...
Promoting Consumer Engagement Through…
Monika Gupta, Priya Jindal, … Hardcover R6,771 Discovery Miles 67 710
Apprenticeship Customer Service Practitioner L2 Handbook + ActiveBook (Paperback): Lambert Stewart, Elizabeth Blaikie, Sue...
Apprenticeship Customer Service…
Lambert Stewart, Elizabeth Blaikie, … Paperback R1,124 Discovery Miles 11 240

See more
Books | DVD | Games | Music | Computers | Electronics | Fashion | Sport | Kitchen | Home | Pets | DIY | Toys | Baby | Health & Beauty | Stationery | Arts & Crafts
Need help?
My account
Services
Networking
Partners