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Now updated in line with the 2011 syllabus, this quick-reference
revision guide has been designed to help students prepare for their
foundation exam. It is also a key reference aid for managers,
practitioners, vendors and consultants in the workplace and while
travelling. This handbook provides an introduction to the ITIL
service lifecycle model and an overview of the ITIL qualification
structure. It contains a chapter on each of the components of the
lifecycle: service strategy, service design, service transition,
service operation and continual service improvement.
Pack containing the following: Life in the United Kingdom: a guide
for new residents (3rd ed. 2013, ISBN 9780113413409), Life in the
United Kingdom: official study guide (2013, ISBN 9780113413423)
& Life in the United Kingdom: official practice questions and
answers (2013, ISBN 9780113413430)
This study guide, endorsed by the Home Office, is designed to
accompany "Life in the United Kingdom: A Guide for New Residents"
(3rd edition 2013, ISBN 9780113413409), the official handbook which
covers all the questions that may be asked in the citizenship test
(valid for tests taken from 25 March 2013). Chapter 1 provides
general information about the Life in the UK test. Chapters 2 to 6
consist mainly of practice questions (each chapter has the same
number as the relevant chapter in the main publication). Also
included are a full ESOL (English for Speakers of Other Languages)
entry 3 level reading self-assessment test and additional sources
of information.
Now updated in line with the 2011 syllabus, this quick-reference
revision guide has been designed to help students prepare for their
foundation exam. It is also a key reference aid for managers,
practitioners, vendors and consultants in the workplace and while
travelling. This handbook provides an introduction to the ITIL
service lifecycle model and an overview of the ITIL qualification
structure. It contains a chapter on each of the components of the
lifecycle: service strategy, service design, service transition,
service operation and continual service improvement.
This scarce antiquarian book is a selection from Kessinger
Publishing's Legacy Reprint Series. Due to its age, it may contain
imperfections such as marks, notations, marginalia and flawed
pages. Because we believe this work is culturally important, we
have made it available as part of our commitment to protecting,
preserving, and promoting the world's literature. Kessinger
Publishing is the place to find hundreds of thousands of rare and
hard-to-find books with something of interest for everyone!
This scarce antiquarian book is a selection from Kessinger
Publishing's Legacy Reprint Series. Due to its age, it may contain
imperfections such as marks, notations, marginalia and flawed
pages. Because we believe this work is culturally important, we
have made it available as part of our commitment to protecting,
preserving, and promoting the world's literature. Kessinger
Publishing is the place to find hundreds of thousands of rare and
hard-to-find books with something of interest for everyone
This book is a facsimile reprint and may contain imperfections such
as marks, notations, marginalia and flawed pages.
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