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Operations Management in the Travel Industry (Paperback, 2nd edition): Crispin Dale Operations Management in the Travel Industry (Paperback, 2nd edition)
Crispin Dale; Edited by Peter Robinson; Contributions by Steve Gelder; Edited by Paul Fallon; Contributions by Sine Heitmann; Edited by …
R1,279 R1,197 Discovery Miles 11 970 Save R82 (6%) Ships in 9 - 15 working days

Covering the applied managerial perspective of the travel industry, this book looks at the core disciplines and the application of theory to practice. Considering individual and corporate social responsibility, it teaches effective managerial skills by reviewing legal frameworks, quality management and marketing, financial management, and the management of shareholders and stakeholders. It discusses current trends such as sustainability and governmental emission targets against a background of the needs of a commercial business to innovate and increase profits. A valuable tool for both students and those working in the travel industry, this new edition includes new content, a revised structure and all-new international case studies.

Events Management (Paperback, New): Crispin Dale Events Management (Paperback, New)
Crispin Dale; Edited by Peter Robinson; Contributions by Geoff Dickson; Edited by Debra Wale; Contributions by Steve Gelder; Edited by …
R1,113 Discovery Miles 11 130 Ships in 12 - 17 working days

Event management studies are fast growing in popularity, covering a diverse range of activities such as music and film festivals, concerts, sporting events and conferences. This textbook gives a broad and practical coverage of the major themes in events. Outlining both the historical developments and current state of the industry, while also taking into account wider political and cultural issues, the book covers the different elements of planning, project management, health and safety, funding, operations, human resources, marketing and logistics that are vital for successful management. Critical issues such as impacts, sustainability and legacy of events are also discussed. Supported by international case studies and review questions, "Events Management" provides a current and up-to-date view of the industry in this field.

Operations Management in the Travel Industry (Hardcover, 2nd edition): Crispin Dale Operations Management in the Travel Industry (Hardcover, 2nd edition)
Crispin Dale; Edited by Peter Robinson; Contributions by Steve Gelder; Edited by Paul Fallon; Contributions by Sine Heitmann; Edited by …
R3,023 Discovery Miles 30 230 Ships in 12 - 17 working days

Covering the applied managerial perspective of the travel industry, this book looks at the core disciplines and the application of theory to practice. Considering individual and corporate social responsibility, it teaches effective managerial skills by reviewing legal frameworks, quality management and marketing, financial management, and the management of shareholders and stakeholders. It discusses current trends such as sustainability and governmental emission targets against a background of the needs of a commercial business to innovate and increase profits. A valuable tool for both students and those working in the travel industry, this new edition includes new content, a revised structure and all-new international case studies.

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