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This book showcases state-of-the-art advances in service science
and related fields of research, education, and practice. It
presents emerging technologies and applications in contexts ranging
from healthcare, energy, finance, and information technology to
transportation, sports, logistics, and public services. Regardless
of its size and service, every service organization is a service
system. Due to the socio-technical nature of service systems, a
systems approach must be adopted in order to design, develop and
deliver services aimed at meeting end users' utilitarian and
socio-psychological needs alike. Understanding services and service
systems often requires combining multiple methods to consider how
interactions between people, technologies, organizations and
information create value under various conditions. The papers in
this volume highlight a host of ways to approach these challenges
in service science and are based on submissions to the 2021 INFORMS
Conference on Service Science.
This volume offers state-of-the-art research in service science and
its related research, education and practice areas. It showcases
recent developments in smart service systems, operations management
and analytics and their impact in complex service systems. The
papers included in this volume highlight emerging technology and
applications in fields including healthcare, energy, finance,
information technology, transportation, sports, logistics, and
public services. Regardless of size and service, a service
organization is a service system. Because of the socio-technical
nature of a service system, a systems approach must be adopted to
design, develop, and deliver services, aimed at meeting end users'
both utilitarian and socio-psychological needs. Effective
understanding of service and service systems often requires
combining multiple methods to consider how interactions of people,
technology, organizations, and information create value under
various conditions. The papers in this volume present methods to
approach such technical challenges in service science and are based
on top papers from the 2019 INFORMS International Conference on
Service Science.
This book offers readers a set of new approaches and tools a set of
tools and techniques for facing challenges in parallelization with
design of embedded systems. It provides an advanced parallel
simulation infrastructure for efficient and effective system-level
model validation and development so as to build better products in
less time. Since parallel discrete event simulation (PDES) has the
potential to exploit the underlying parallel computational
capability in today's multi-core simulation hosts, the author
begins by reviewing the parallelization of discrete event
simulation, identifying problems and solutions. She then describes
out-of-order parallel discrete event simulation (OoO PDES), a novel
approach for efficient validation of system-level designs by
aggressively exploiting the parallel capabilities of todays'
multi-core PCs. This approach enables readers to design simulators
that can fully exploit the parallel processing capability of the
multi-core system to achieve fast speed simulation, without loss of
simulation and timing accuracy. Based on this parallel simulation
infrastructure, the author further describes automatic approaches
that help the designer quickly to narrow down the debugging targets
in faulty ESL models with parallelism.
This volume offers the state-of-the-art research and developments
in service science and related research, education and practice
areas. It showcases emerging technology and applications in fields
including healthcare, energy, finance, information technology,
transportation, sports, logistics, and public services. Regardless
of size and service, a service organization is a service system.
Because of the socio-technical nature of a service system, a
systems approach must be adopted to design, develop, and deliver
services, aimed at meeting end users' both utilitarian and
socio-psychological needs. Effective understanding of service and
service systems often requires combining multiple methods to
consider how interactions of people, technology, organizations, and
information create value under various conditions. Chapters
highlight ways to approach such technical challenges in service
science and are based on submissions from the 2020 INFORMS
International Conference on Service Science.
This volume offers state-of-the-art research in service science and
its related research, education and practice areas. It showcases
recent developments in smart service systems, operations management
and analytics and their impact in complex service systems. The
papers included in this volume highlight emerging technology and
applications in fields including healthcare, energy, finance,
information technology, transportation, sports, logistics, and
public services. Regardless of size and service, a service
organization is a service system. Because of the socio-technical
nature of a service system, a systems approach must be adopted to
design, develop, and deliver services, aimed at meeting end users'
both utilitarian and socio-psychological needs. Effective
understanding of service and service systems often requires
combining multiple methods to consider how interactions of people,
technology, organizations, and information create value under
various conditions. The papers in this volume present methods to
approach such technical challenges in service science and are based
on top papers from the 2019 INFORMS International Conference on
Service Science.
This book offers readers a set of new approaches and tools a set of
tools and techniques for facing challenges in parallelization with
design of embedded systems. It provides an advanced parallel
simulation infrastructure for efficient and effective system-level
model validation and development so as to build better products in
less time. Since parallel discrete event simulation (PDES)
has the potential to exploit the underlying parallel computational
capability in today’s multi-core simulation hosts, the author
begins by reviewing the parallelization of discrete event
simulation, identifying problems and solutions. She then
describes out-of-order parallel discrete event simulation (OoO
PDES), a novel approach for efficient validation of system-level
designs by aggressively exploiting the parallel capabilities of
todays’ multi-core PCs. This approach enables readers to design
simulators that can fully exploit the parallel processing
capability of the multi-core system to achieve fast speed
simulation, without loss of simulation and timing accuracy. Based
on this parallel simulation infrastructure, the author further
describes automatic approaches that help the designer quickly to
narrow down the debugging targets in faulty ESL models with
parallelism.
This volume offers the state-of-the-art research and developments
in service science and related research, education and practice
areas. It showcases emerging technology and applications in fields
including healthcare, energy, finance, information technology,
transportation, sports, logistics, and public services. Regardless
of size and service, a service organization is a service system.
Because of the socio-technical nature of a service system, a
systems approach must be adopted to design, develop, and deliver
services, aimed at meeting end users' both utilitarian and
socio-psychological needs. Effective understanding of service and
service systems often requires combining multiple methods to
consider how interactions of people, technology, organizations, and
information create value under various conditions. Chapters
highlight ways to approach such technical challenges in service
science and are based on submissions from the 2020 INFORMS
International Conference on Service Science.
This book showcases state-of-the-art advances in service science
and related fields of research, education, and practice. It
presents emerging technologies and applications in contexts ranging
from healthcare, energy, finance, and information technology to
transportation, sports, logistics, and public services. Regardless
of its size and service, every service organization is a service
system. Due to the socio-technical nature of service systems, a
systems approach must be adopted in order to design, develop and
deliver services aimed at meeting end users' utilitarian and
socio-psychological needs alike. Understanding services and service
systems often requires combining multiple methods to consider how
interactions between people, technologies, organizations and
information create value under various conditions. The papers in
this volume highlight a host of ways to approach these challenges
in service science and are based on submissions to the 2021 INFORMS
Conference on Service Science.
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