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AI and Analytics for Smart Cities and Service Systems - Proceedings of the 2021 INFORMS International Conference on Service Science (Paperback, 1st ed. 2021)
Loot Price: R5,547
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AI and Analytics for Smart Cities and Service Systems - Proceedings of the 2021 INFORMS International Conference on Service Science (Paperback, 1st ed. 2021)
Series: Lecture Notes in Operations Research
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This book showcases state-of-the-art advances in service science
and related fields of research, education, and practice. It
presents emerging technologies and applications in contexts ranging
from healthcare, energy, finance, and information technology to
transportation, sports, logistics, and public services. Regardless
of its size and service, every service organization is a service
system. Due to the socio-technical nature of service systems, a
systems approach must be adopted in order to design, develop and
deliver services aimed at meeting end users' utilitarian and
socio-psychological needs alike. Understanding services and service
systems often requires combining multiple methods to consider how
interactions between people, technologies, organizations and
information create value under various conditions. The papers in
this volume highlight a host of ways to approach these challenges
in service science and are based on submissions to the 2021 INFORMS
Conference on Service Science.
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