AI and Analytics for Smart Cities and Service Systems - Proceedings of the 2021 INFORMS International Conference on Service Science (Paperback, 1st ed. 2021)

This book showcases state-of-the-art advances in service science and related fields of research, education, and practice. It presents emerging technologies and applications in contexts ranging from healthcare, energy, finance, and information technology to transportation, sports, logistics, and public services. Regardless of its size and service, every service organization is a service system. Due to the socio-technical nature of service systems, a systems approach must be adopted in order to design, develop and deliver services aimed at meeting end users' utilitarian and socio-psychological needs alike. Understanding services and service systems often requires combining multiple methods to consider how interactions between people, technologies, organizations and information create value under various conditions. The papers in this volume highlight a host of ways to approach these challenges in service science and are based on submissions to the 2021 INFORMS Conference on Service Science.

General

Imprint:	Springer Nature Switzerland AG
Country of origin:	Switzerland
Series:	Lecture Notes in Operations Research
Release date:	November 2022
First published:	2021
Editors:	Robin Qiu • Kelly Lyons • Weiwei Chen
Dimensions:	235 x 155mm (L x W)
Format:	Paperback
Pages:	406
Edition:	1st ed. 2021
ISBN-13:	978-3-03-090277-3
Categories:	Books > Science & Mathematics > Mathematics > Probability & statistics Books > Business & Economics > Business & management > Management & management techniques > Operational research Books > Business & Economics > Industry & industrial studies > Service industries > General Books > Earth & environment > Regional & area planning > Urban & municipal planning > General
LSN:	3-03-090277-3
Barcode:	9783030902773

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