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Nativity 2 - Danger in the Manger! (DVD): David Tennant, Pam Ferris, Jessica Hynes, Joanna Page, Marc Wootton, Adrianna... Nativity 2 - Danger in the Manger! (DVD)
David Tennant, Pam Ferris, Jessica Hynes, Joanna Page, Marc Wootton, … 1
R31 Discovery Miles 310 Ships in 10 - 20 working days

Seasonal British comedy sequel starring David Tennant, Pam Ferris and Jessica Hynes. Neurotic newly-qualified teacher Mr Peterson (Tennant) starts a new job at an under-achieving school and soon finds himself juggling his heavy workload with a wildly unconventional classroom assistant, a group of delinquent kids and his own very pregnant wife. The pressure mounts still further when he somehow becomes embroiled in a madcap plan to enter the National 'Song for Christmas' Competition and finds himself embarking on the craziest road trip of his life.

Lady Godiva (DVD): Phoebe Thomas, James Wilby, Matthew Chambers, Nick Malinowski, Julia Verdin, Isabelle Amyes, Paul Ansdell,... Lady Godiva (DVD)
Phoebe Thomas, James Wilby, Matthew Chambers, Nick Malinowski, Julia Verdin, …
R33 Discovery Miles 330 Ships in 10 - 20 working days

Romantic drama starring Phoebe Thomas as Jemima, a young schoolteacher who decides to re-build a children's arts centre, The Art Factory, that she originally set up with her late brother, James. When Jemima meets the handsome and wealthy Michael (Matthew Chambers) she asks for his help in raising enough money to keep the Factory open. However, after being humiliated on television by Michael's girlfriend, Veronica (Julia Verdin), Jemima resorts to extreme measures to keep the arts centre open.

A Motor Tour Through Canada (Hardcover): Thomas William Wilby A Motor Tour Through Canada (Hardcover)
Thomas William Wilby
R917 Discovery Miles 9 170 Ships in 12 - 17 working days
General Systemology - Transdisciplinarity for Discovery, Insight and Innovation (Hardcover, 1st ed. 2018): David Rousseau,... General Systemology - Transdisciplinarity for Discovery, Insight and Innovation (Hardcover, 1st ed. 2018)
David Rousseau, Jennifer Wilby, Julie Billingham, Stefan Blachfellner
R3,245 Discovery Miles 32 450 Ships in 10 - 15 working days

This book expands the foundations of general systems theory to enable progress beyond the rich heuristic practices available today. It establishes a foundational framework for the development of scientific transdisciplinary systems principles and shows how these can amplify the potential of individuals and teams working in multi-, inter- and transdisciplinary contexts or striving to translate their progress across disciplinary boundaries. Three general scientific systems principles are presented, and their relevance to the design, analysis, management and transformation of systems is explored. Applying lessons from the history and philosophy science, this book disambiguates key concepts of general systemology, clarifies the role of general systemology within the field of systemology, and explains how general systemology supports other forms of transdisciplinarity. These insights are used to develop new perspectives, strategies and tools for addressing long-standing challenges to the advancement and transdisciplinary application of general insights into the nature of complex systems.The material presented in this book includes comprehensive models of the structure of systemology as a disciplinary field, the structure and significance of the general systems worldview, and the role of general systemology as the heart of systems science, systems engineering and systems practice. It explains what a fully-fledged general theory of systems would look like, what its potential is, what routes are available to us to develop it further, and how to leverage the knowledge we have attained so far. Many examples and analogies show how general systemology has the potential to enable scientific discovery, insightful theory building, and practical innovation in all the disciplines as they study, design, nurture or transform complex systems. This book is essential reading for anyone wishing to master the concepts, terminology, models and strategies needed to make effective use of current general systems knowledge and to engage in the further development of the philosophy, science, and practice of general systemology.

Case Studies in Service Innovation (Hardcover, 2012): Linda A. Macaulay, Ian Miles, Jennifer Wilby, Yin Leng Tan, Liping Zhao,... Case Studies in Service Innovation (Hardcover, 2012)
Linda A. Macaulay, Ian Miles, Jennifer Wilby, Yin Leng Tan, Liping Zhao, …
R1,486 Discovery Miles 14 860 Ships in 10 - 15 working days

Case Studies in Service Innovation provides the reader fresh insight into how innovation occurs in practice, and stimulates learning from one context to another. The volume brings together contributions from researchers and practitioners in a celebration of achievements with the intention of adding to the wider understanding of how service innovation develops. Each case presents a brief description of the context in which the innovation occurred, the opportunity that led to the innovation and an overview of the innovation itself, also addressing how success was measured, what success has been achieved to date and providing links to further information.

The book is organized around five major themes, each reflecting recognized sources of service innovation: Business Model Innovation: new ways of creating, delivering or capturing economic, social, environmental and other types of value; The Organization in its Environment: an organization engaging beyond its own boundaries, with public private partnerships, sourcing knowledge externally, innovation networks, and open or distributed innovation; Innovation Management within an Organization: an organization actively encouraging innovation within its own boundaries using project teams, internal governance of innovation, and methods or tools that stimulate innovation; Process Innovation: changes in service design and delivery processes, such as consumer led innovation or consumers as part of the innovation process, service operations management, and educational processes; Technology Innovation: the use of technology, including ICT enabled innovation, ICTs that are themselves innovative and support the delivery of new services, new ICT services, new ways of delivering services associated with ICT products, and technology other than ICT.

The final part of the book is given to four extended cases allowing for a more in-depth treatment of innovation within a complex service system. The extended cases also illustrate two important and growing trends, firstly the need for, and benefits of, a more customer centric approach to service innovation and secondly the need for better understanding of public services and the role of public-private partnerships in identifying and achieving innovation.

Cambridge International AS/A Level Economics Study and Revision Guide Third Edition (Paperback): Terry Cook, Mila Zasheva, Adam... Cambridge International AS/A Level Economics Study and Revision Guide Third Edition (Paperback)
Terry Cook, Mila Zasheva, Adam Wilby
R843 Discovery Miles 8 430 Ships in 9 - 15 working days

Stretch yourself to achieve the highest grades, with structured syllabus coverage, varied exam-style questions and annotated sample answers, to help you to build the essential skill set for exam success. - Benefit from expert advice and tips on skills and knowledge from experienced subject authors - Effectively manage your revision with a brand-new introduction that clearly outlines what is expected from you in the exam - Keep track of your own progress with a handy revision planner - Use the new glossary-index section to identify and address gaps in knowledge - Consolidate and apply your understanding of key content and skills with short 'Test yourself' and exam-style questions

Understanding Complexity (Hardcover, 2001 ed.): Gillian Ragsdell, Jennifer Wilby Understanding Complexity (Hardcover, 2001 ed.)
Gillian Ragsdell, Jennifer Wilby
R4,467 Discovery Miles 44 670 Ships in 12 - 17 working days

Peter A. Coming Palo Alto, CA November, 2000 This volwne represents a distillation of the plenary sessions at a unique millenniwn year event -a World Congress of the Systems Sciences in conjunction with the 44th annual meeting of the International Society for the Systems Sciences (ISSS). The overall theme of the conference was "Understanding Complexity in the New Millenniwn. " Held at Ryerson Polytechnic University in Toronto, Canada, from July 16-22,2000, the conference included some 350 participants from over 30 countries, many of whom were representatives of the 21 organizations and groups that co-hosted this landmark event. Each of these co-host organizations/groups also presented a segment of the program, including a plenary speech. In addition, the conference featured a nwnber of distinguished "keynote" speeches related to the three daily World Congress themes: (1) The Evolution of Complex Systems, (2) The Dynamics of Complex Systems, and (3) Human Systems in the 21st Century. There were also seven special plenary-level symposia on a range of timely topics, including: "The Art and Science of Forecasting in the Age of Global Wanning"; "Capitalism in the New Millenniwn: The Challenge of Sustainability"; "The Future of the Systems Sciences"; "Global Issues in the New Millenniwn"; "Resources and the Environment in the New Millenniwn"; "The Lessons of Y2K"; and "Can There be a Reconciliation Between Science and Religion?" Included in this special commemorative volume is a cross-section of these presentations."

Clinical Pharmacokinetic and Pharmacodynamic Drug Interactions Associated with Antimalarials (Hardcover, 2015 ed.): Tony K.L.... Clinical Pharmacokinetic and Pharmacodynamic Drug Interactions Associated with Antimalarials (Hardcover, 2015 ed.)
Tony K.L. Kiang, Kyle John Wilby, Mary H.H. Ensom
R2,106 R1,813 Discovery Miles 18 130 Save R293 (14%) Ships in 12 - 17 working days

This comprehensive review provides a systematic, unbiased analysis, critique and summary of the available literature and generates novel clinical decision-making algorithms which can aid clinicians and scientists in practice management and research development. Potential mechanisms for the identified drug interactions are deduced from available preclinical and in vitro data which are interpreted in the context of the in vivo findings. Current limitations and gaps in the literature are summarized, and potential future research directions / experimentations are also suggested. In addition to the main objective to review the available clinical pharmacokinetic and pharmacodynamic drug interactions associated with WHO-recommended antimalarial drugs on the market today (i.e. chloroquine, amodiaquine, sulfadoxine, pyrimethamine, mefloquine, artemisinin, artemether, artesunate, dihydroartemisinin, artemotil, lumefantrine, primaquine, atovaquone, proguanil, piperaquine and quinine), this book also provides succinct chapter summaries on the epidemiology of malaria infection, diagnosis and therapeutics, in vivo pharmacology and chemistry, preclinical pharmacology, in vitro pharmacodynamics, in vitro reaction phenotyping, and in vitro drug-drug interaction data associated with the identified antimalarial drugs.

Systems Theory and Practice in the Knowledge Age (Hardcover, 2002 ed.): Gillian Ragsdell, Daune West, Jennifer Wilby Systems Theory and Practice in the Knowledge Age (Hardcover, 2002 ed.)
Gillian Ragsdell, Daune West, Jennifer Wilby
R4,794 R4,474 Discovery Miles 44 740 Save R320 (7%) Ships in 12 - 17 working days

Welcome to the proceedings of the Seventh International Conference of the UK Systems Society being held at York University, United Kingdom from July 7th to 10th, 2002. It is a pleasure to be able to share with you this collection ofpapers that have been contributed by systems thinkers from around the world. As with previous UKSS conferences, the aim ofthis conference is to encourage debate and promote development of pertinent issues in systems theory and practice. In current times where the focus has moved from 'information' to 'knowledge' and where 'knowledge management', of everyday speak, it seemed fitting to 'knowledge assets' and so on, have become part offer a conference title of'Systems Theory and Practice in the Knowledge Age'. In keeping with another tradition of previous conferences, the UKSS Conference 2002 Committee decided to compile a collection ofdelegates' papers before the event as a platform from which to launch discussions in York. Ideas presented in the following papers will, undoubtedly, be developed during the dialogue generated at the conference and new papers will emerge. In his abstract for his plenary at this conference, Professor Peter Checkland throws down the gauntlet to systems thinking and its relevance in the knowledge age with the following statement: "30 Years In The Systems Movement: Disappointments I Have Known and Hopes/or the Future Springing from a lunchtime conversation at an American University, the Systems Movement is now nearly 50 years old.

Concrete Folded Plate Roofs (Hardcover): C. Wilby Concrete Folded Plate Roofs (Hardcover)
C. Wilby
R6,294 Discovery Miles 62 940 Ships in 12 - 17 working days

Concrete folded plate roofs used to cover large open expanses of space can pose complex design problems soluble only through detailed mathematical analysis. This book introduces the engineer to practical schemes and practicalities, and goes on to provide multitudes of useful design tables, which allow linear interpolation, for a large range of various schemes of folded plate roofs to help the engineer with his designs. Design examples using both SI and USA (British Imperial) units are provided using these tables.

Cambridge International AS and A Level Economics Second Edition (Paperback): Peter Smith, Adam Wilby, Mila Zasheva Cambridge International AS and A Level Economics Second Edition (Paperback)
Peter Smith, Adam Wilby, Mila Zasheva
R1,732 Discovery Miles 17 320 Ships in 9 - 15 working days

Endorsed by Cambridge International to support the full syllabus for examination from 2023. Build strong subject knowledge and skills and an international outlook with author guidance and in-depth coverage of the revised Cambridge International AS & A Level Economics syllabus (9708). - Understand how the key concepts relate to real-life contexts with numerous case studies and examples from economies around the world. - Build confidence with opportunities to check understanding and tackle exam-style questions. - Ensure a thorough understanding with synoptic links that encourage students to apply their knowledge across different elements of the course. - Master the vocabulary needed to critically assess with key terms and concepts defined throughout, especially helpful for those whose first language is not English. - Develop quantitative skills with opportunities to interpret data throughout. - Maximise potential with study tips in each chapter that cover tricky concepts and provide advice on how to apply skills.

Plant Biosecurity Policy Evaluation: The Economic Impacts Of Pests And Diseases (Hardcover): Robert Fraser, David Charles Cook,... Plant Biosecurity Policy Evaluation: The Economic Impacts Of Pests And Diseases (Hardcover)
Robert Fraser, David Charles Cook, Andrew Wilby
R2,922 Discovery Miles 29 220 Ships in 12 - 17 working days

Good biosecurity policy decisions, particularly in relation to plant industry protection, are of ever increasing importance. Growth in the speed and diversity of trade, the effects of climate change and the resultant spread of pests and diseases continue to highlight this. This book contains an introduction to the issues confronting plant biosecurity policymakers and how the economic risks of invasive species can be assessed over time. It describes both probability models that show what might happen if species 'invade' a region and values models that help decide what management actions should be taken.As the first book of its kind focusing on a comprehensive range of policies, case studies and applications, Plant Biosecurity Policy Evaluation is perfect for biosecurity policy makers, decision-support specialists, advanced students of agricultural studies, public policy and invasive species research.

Concrete Folded Plate Roofs (Paperback): C. Wilby Concrete Folded Plate Roofs (Paperback)
C. Wilby
R1,885 Discovery Miles 18 850 Ships in 12 - 17 working days

Concrete folded plate roofs used to cover large open expanses of space can pose complex design problems soluble only through detailed mathematical analysis. This book introduces the engineer to practical schemes and practicalities, and goes on to provide multitudes of useful design tables, which allow linear interpolation, for a large range of various schemes of folded plate roofs to help the engineer with his designs. Design examples using both SI and USA (British Imperial) units are provided using these tables.

Weather, Climate and Climate Change - Human Perspectives (Paperback, New): Greg O'Hare, John Sweeney, Rob Wilby Weather, Climate and Climate Change - Human Perspectives (Paperback, New)
Greg O'Hare, John Sweeney, Rob Wilby
R1,920 Discovery Miles 19 200 Ships in 12 - 17 working days

"

Weather, Climate and Climate Change: Human Perspectives "

provides an up-to-date and accessible analysis of one of the most crucial and contentious issues facing the world today - the processes and consequences of natural and human-induced changes in the structure and function of the climate system. The theory of, and evidence for, climate change forms a central role in the text along with how weather and climate impacts on environment and society. Examining the issues as a continuum, the authors present an argument that is both highly topical and contextualised for students and academics alike.

Features include:

  • An introductory examination of the major components of the climate system including coverage of the impact of mass and energy on wind motion, atmosphere/ocean interactions, synoptic weather systems, local and urban climates, air pollution episodes, ice cores and ice ages, global warming and climate extremes including drought, storm and flood.
  • A detailed analysis of how future weather and climates can be modelled.
  • An investigation of climate and climate change within a regional framework and through the examination of the climate of high, middle and low latitudes.
  • Case studies which illustrate and synthesise the main themes within the text.
  • A chapter on AClimate-human adjustmentA which draws on case studies from both the developed and the developing world to explore critical issues such as the varying adaptive capacity, vulnerability and risk of regions and societies to extreme weather events.
  • Latest scientific developments which are integrated in context throughout the text.

"

Weather, Climate and Climate Change "will be essential reading to students, academics and professionals in the fields of climate, meteorology and global climate change and of broader interest to those in physical geography and environmental studies/science in general."

Greg OAHare is Professor of Geography at the University of Derby.

John Sweeney is Senior Lecturer in Geography at National University of Ireland, Maynooth, Ireland.

Rob Wilby is the Climate Change Science Manager at the Environment Agency, having taken leave of absence from the Department of Geography, King's College London."

Eco-Hydrology (Hardcover): Andrew J. Baird, Robert L. Wilby Eco-Hydrology (Hardcover)
Andrew J. Baird, Robert L. Wilby
R3,580 Discovery Miles 35 800 Ships in 12 - 17 working days


^iEco-Hydrology is the first book to offer an overview of the complex relationships between plants and water across a wide range of terrestrial and aquatic environments. Leading ecologists and hydrologists present reviews of the eco-hydrology of drylands, wetlands, temperate and tropical rain forests, streams, and rivers and lakes. Contents include:
* background information on the water relations of plants, from individual cells to strands of plants
* the role of mathematical models in eco-hydrology
* explanations of how plants affect patterns and rates of water movement and storage in a range of terrestrial and aquatic ecosystems.

Cunning Folk and Familiar Spirits - Shamanistic Visionary Traditions in Early Modern British Witchcraft and Magic (Paperback):... Cunning Folk and Familiar Spirits - Shamanistic Visionary Traditions in Early Modern British Witchcraft and Magic (Paperback)
Emma Wilby
R1,048 Discovery Miles 10 480 Ships in 12 - 17 working days

This book contains the first comprehensive examination of popular familiar belief in early modern Britain. It provides an in-depth analysis of the correlation between early modern British magic and tribal shamanism, examines the experiential dimension of popular magic and witchcraft in early modern Britain, and explores the links between British fairy beliefs and witch beliefs. In the hundreds of confessions relating to witchcraft and sorcery trials in early modern Britain, there are detailed descriptions of intimate working relationships between popular magical practitioners and familiar spirits of either human or animal form. Until recently historians often dismissed these descriptions as elaborate fictions created by judicial interrogators eager to find evidence of stereotypical pacts with the Devil. Although this paradigm is now routinely questioned, and most historians acknowledge that there was a folkloric component to familiar lore in the period, these beliefs, and the experiences reportedly associated with them, remain substantially unexplored. This book examines the folkloric roots of familiar lore from historical, anthropological and comparative religious perspectives.;It argues that beliefs about witches' familiars were rooted in beliefs surrounding the use of fairy familiars by beneficent magical practitioners or 'cunning folk', and corroborates this through a comparative analysis of familiar beliefs found in traditional Native American and Siberian shamanism. The author explores the experiential dimension of familiar lore by drawing parallels between early modern familiar encounters and visionary mysticism as it appears in both tribal shamanism and medieval European contemplative traditions. These perspectives challenge the reductionist view of popular magic in early modern Britain often presented by historians. It is also available in hardback, ISBN 1845190785.

Eco-Hydrology (Paperback): Andrew J. Baird, Robert L. Wilby Eco-Hydrology (Paperback)
Andrew J. Baird, Robert L. Wilby
R1,356 R1,183 Discovery Miles 11 830 Save R173 (13%) Ships in 12 - 17 working days


^iEco-Hydrology is the first book to offer an overview of the complex relationships between plants and water across a wide range of terrestrial and aquatic environments. Leading ecologists and hydrologists present reviews of the eco-hydrology of drylands, wetlands, temperate and tropical rain forests, streams, and rivers and lakes. The authors present background information on the water relations of plants, from individual cells to stands of plants, the role of mathematical models in eco-hydrology, and explanations of how plants affect patterns and rates of water movement and storage in a range of terrestrial and aquatic ecosystems.

The Visions of Isobel Gowdie - Magic, Witchcraft and Dark Shamanism in Seventeenth-Century Scotland (Paperback, New ed): Emma... The Visions of Isobel Gowdie - Magic, Witchcraft and Dark Shamanism in Seventeenth-Century Scotland (Paperback, New ed)
Emma Wilby 1
R1,366 Discovery Miles 13 660 Ships in 12 - 17 working days

The confessions of Isobel Gowdie are widely recognised as the most extraordinary on record in Britain. Their descriptive power and vivid imagery have attracted considerable interest on both academic and popular levels. Among historians, the confessions are celebrated for providing a unique insight into the way fairy beliefs and witch beliefs interacted in the early modern mind; more controversially, they are also cited as evidence for the existence of Shamanistic visionary traditions, of pre-Christian origin, in Scotland in this period. On a popular level the confessions of Isobel Gowdie have, above any other British witch-trial records, influenced the formation of the ritual traditions of Wicca. The author's discovery of the original trial records (currently being authenticated by the National Archives of Scotland), deemed lost for nearly 200 years, provides a starting point for an interdisciplinary look at the confessions and the woman behind them. Using historical, psychological, comparative religious and anthropological perspectives this book sets out to separate the voice of Isobel Gowdie from that of her interrogators, and to determine the experiences and beliefs which may have generated her confessions. The book explores: How far did those accused of witchcraft self-consciously practice harmful magic? Did they really believe themselves to have made a Pact with an envisioned Devil? Did they ever participate in ecstatic cult rituals? The author argues that close analysis of Isobel's testimony supports the view that in seventeenth-century Britain popular spirituality was shaped by a deep interaction between Christian teachings and shamanistic visionary traditions, of pre-Christian origin. These findings confirm the value of witchcraft confessions as unique windows into the complexities of the early modern religious imagination.

General Systemology - Transdisciplinarity for Discovery, Insight and Innovation (Paperback, Softcover reprint of the original... General Systemology - Transdisciplinarity for Discovery, Insight and Innovation (Paperback, Softcover reprint of the original 1st ed. 2018)
David Rousseau, Jennifer Wilby, Julie Billingham, Stefan Blachfellner
R3,245 Discovery Miles 32 450 Ships in 10 - 15 working days

This book expands the foundations of general systems theory to enable progress beyond the rich heuristic practices available today. It establishes a foundational framework for the development of scientific transdisciplinary systems principles and shows how these can amplify the potential of individuals and teams working in multi-, inter- and transdisciplinary contexts or striving to translate their progress across disciplinary boundaries. Three general scientific systems principles are presented, and their relevance to the design, analysis, management and transformation of systems is explored. Applying lessons from the history and philosophy science, this book disambiguates key concepts of general systemology, clarifies the role of general systemology within the field of systemology, and explains how general systemology supports other forms of transdisciplinarity. These insights are used to develop new perspectives, strategies and tools for addressing long-standing challenges to the advancement and transdisciplinary application of general insights into the nature of complex systems.The material presented in this book includes comprehensive models of the structure of systemology as a disciplinary field, the structure and significance of the general systems worldview, and the role of general systemology as the heart of systems science, systems engineering and systems practice. It explains what a fully-fledged general theory of systems would look like, what its potential is, what routes are available to us to develop it further, and how to leverage the knowledge we have attained so far. Many examples and analogies show how general systemology has the potential to enable scientific discovery, insightful theory building, and practical innovation in all the disciplines as they study, design, nurture or transform complex systems. This book is essential reading for anyone wishing to master the concepts, terminology, models and strategies needed to make effective use of current general systems knowledge and to engage in the further development of the philosophy, science, and practice of general systemology.

Climate Change in Practice - Topics for Discussion with Group Exercises (Paperback): Robert L. Wilby Climate Change in Practice - Topics for Discussion with Group Exercises (Paperback)
Robert L. Wilby
R1,138 Discovery Miles 11 380 Ships in 12 - 17 working days

Derived from an undergraduate course taught by the author, this accessible book seeks to challenge and provoke readers by posing a series of topical questions concerning climate change and society. Topic summaries provide answers to technical, socio-economic and moral questions surrounding the deployment of climate science. These include how to build and test a climate model, whom and what is most at risk from climate change, and whether we should geoengineer the climate. Practical exercises and case studies provide deeper insights by taking readers through role-play activities and authentic climate change projects. Supporting materials, including notes for instructors and students, graphics, video-clips, games, and online resources, offer scope for further private study and group work. With a focus on applying climate science in practice, this book is ideal for students of geography, natural science, engineering and economics, as well as practitioners involved in the climate service industry.

Case Studies in Service Innovation (Paperback, 2012 ed.): Linda A. Macaulay, Ian Miles, Jennifer Wilby, Yin Leng Tan, Liping... Case Studies in Service Innovation (Paperback, 2012 ed.)
Linda A. Macaulay, Ian Miles, Jennifer Wilby, Yin Leng Tan, Liping Zhao, …
R1,469 Discovery Miles 14 690 Ships in 10 - 15 working days

Case Studies in Service Innovation provides the reader fresh insight into how innovation occurs in practice, and stimulates learning from one context to another. The volume brings together contributions from researchers and practitioners in a celebration of achievements with the intention of adding to the wider understanding of how service innovation develops. Each case presents a brief description of the context in which the innovation occurred, the opportunity that led to the innovation and an overview of the innovation itself, also addressing how success was measured, what success has been achieved to date and providing links to further information.

The book is organized around five major themes, each reflecting recognized sources of service innovation: Business Model Innovation: new ways of creating, delivering or capturing economic, social, environmental and other types of value; The Organization in its Environment: an organization engaging beyond its own boundaries, with public private partnerships, sourcing knowledge externally, innovation networks, and open or distributed innovation; Innovation Management within an Organization: an organization actively encouraging innovation within its own boundaries using project teams, internal governance of innovation, and methods or tools that stimulate innovation; Process Innovation: changes in service design and delivery processes, such as consumer led innovation or consumers as part of the innovation process, service operations management, and educational processes; Technology Innovation: the use of technology, including ICT enabled innovation, ICTs that are themselves innovative and support the delivery of new services, new ICT services, new ways of delivering services associated with ICT products, and technology other than ICT.

The final part of the book is given to four extended cases allowing for a more in-depth treatment of innovation within a complex service system. The extended cases also illustrate two important and growing trends, firstly the need for, and benefits of, a more customer centric approach to service innovation and secondly the need for better understanding of public services and the role of public-private partnerships in identifying and achieving innovation.

The Breakup Monologues - The Unexpected Joy of Heartbreak (Paperback): Rosie Wilby The Breakup Monologues - The Unexpected Joy of Heartbreak (Paperback)
Rosie Wilby
R378 R315 Discovery Miles 3 150 Save R63 (17%) Ships in 9 - 15 working days

'Piercingly honest... witty... wonderful' - The Observer 'My favourite way to learn is when a funny, clever, honest person is teaching me - that's why I love Rosie Wilby!' - Sara Pascoe 'Funny, sweet, entertaining, insightful, life-affirming...' - Viv Groskop 'Hilarious, honest and brilliant' - Helen Thorne 'Rosie Wilby unearths the hope and hilarity that can come from heartbreak' - Abigail Tarttelin In 2011, comedian and podcaster Rosie Wilby was dumped by email... though she did feel a little better about it after correcting her ex's spelling and punctuation. Obsessing about breakups ever since, she embarked on a quest to investigate, understand and conquer the psychology of heartbreak. This book is a love letter to her breakups, a celebration of what they have taught her peppered with anecdotes from illustrious friends and interviews with relationship therapists, scientists and sociologists about separating in the modern age of ghosting, breadcrumbing and conscious uncoupling. Mixing humour, memoir and science, she attempts to assimilate their advice and ideas in order to not break up with Girlfriend, her partner of nearly three years. Will this self-confessed serial monogamist, and breakup addict, finally settle down?

Systems Theory and Practice in the Knowledge Age (Paperback, Softcover reprint of the original 1st ed. 2002): Gillian Ragsdell,... Systems Theory and Practice in the Knowledge Age (Paperback, Softcover reprint of the original 1st ed. 2002)
Gillian Ragsdell, Daune West, Jennifer Wilby
R4,287 Discovery Miles 42 870 Ships in 10 - 15 working days

Welcome to the proceedings of the Seventh International Conference of the UK Systems Society being held at York University, United Kingdom from July 7th to 10th, 2002. It is a pleasure to be able to share with you this collection ofpapers that have been contributed by systems thinkers from around the world. As with previous UKSS conferences, the aim ofthis conference is to encourage debate and promote development of pertinent issues in systems theory and practice. In current times where the focus has moved from 'information' to 'knowledge' and where 'knowledge management', of everyday speak, it seemed fitting to 'knowledge assets' and so on, have become part offer a conference title of'Systems Theory and Practice in the Knowledge Age'. In keeping with another tradition of previous conferences, the UKSS Conference 2002 Committee decided to compile a collection ofdelegates' papers before the event as a platform from which to launch discussions in York. Ideas presented in the following papers will, undoubtedly, be developed during the dialogue generated at the conference and new papers will emerge. In his abstract for his plenary at this conference, Professor Peter Checkland throws down the gauntlet to systems thinking and its relevance in the knowledge age with the following statement: "30 Years In The Systems Movement: Disappointments I Have Known and Hopes/or the Future Springing from a lunchtime conversation at an American University, the Systems Movement is now nearly 50 years old.

Understanding Complexity (Paperback, Softcover reprint of the original 1st ed. 2001): Gillian Ragsdell, Jennifer Wilby Understanding Complexity (Paperback, Softcover reprint of the original 1st ed. 2001)
Gillian Ragsdell, Jennifer Wilby
R4,256 Discovery Miles 42 560 Ships in 10 - 15 working days

Peter A. Coming Palo Alto, CA November, 2000 This volwne represents a distillation of the plenary sessions at a unique millenniwn year event -a World Congress of the Systems Sciences in conjunction with the 44th annual meeting of the International Society for the Systems Sciences (ISSS). The overall theme of the conference was "Understanding Complexity in the New Millenniwn. " Held at Ryerson Polytechnic University in Toronto, Canada, from July 16-22,2000, the conference included some 350 participants from over 30 countries, many of whom were representatives of the 21 organizations and groups that co-hosted this landmark event. Each of these co-host organizations/groups also presented a segment of the program, including a plenary speech. In addition, the conference featured a nwnber of distinguished "keynote" speeches related to the three daily World Congress themes: (1) The Evolution of Complex Systems, (2) The Dynamics of Complex Systems, and (3) Human Systems in the 21st Century. There were also seven special plenary-level symposia on a range of timely topics, including: "The Art and Science of Forecasting in the Age of Global Wanning"; "Capitalism in the New Millenniwn: The Challenge of Sustainability"; "The Future of the Systems Sciences"; "Global Issues in the New Millenniwn"; "Resources and the Environment in the New Millenniwn"; "The Lessons of Y2K"; and "Can There be a Reconciliation Between Science and Religion?" Included in this special commemorative volume is a cross-section of these presentations.

Invoking the Akelarre - Voices of the Accused in the Basque Witch-Craze, 1609-1614 (Hardcover): Emma Wilby Invoking the Akelarre - Voices of the Accused in the Basque Witch-Craze, 1609-1614 (Hardcover)
Emma Wilby
R3,089 Discovery Miles 30 890 Ships in 12 - 17 working days

With their dramatic descriptions of black masses and cannibalistic feasts, the records generated by the Basque witch-craze of 160914 provide us with arguably the most demonologically-stereotypical accounts of the witches sabbath or akelarre to have emerged from early modern Europe. While the trials have attracted scholarly attention, the most substantial monograph on the subject was written nearly forty years ago and most works have focused on the ways in which interrogators shaped the pattern of prosecutions and the testimonies of defendants. Invoking the Akelarre diverts from this norm by employing more recent historiographical paradigms to analyze the contributions of the accused. Through interdisciplinary analyses of both French- and Spanish-Basque records, it argues that suspects were not passive recipients of elite demonological stereotypes but animated these received templates with their own belief and experience, from the dark exoticism of magical conjuration, liturgical cursing and theatrical misrule to the sharp pragmatism of domestic medical practice and everyday religious observance. In highlighting the range of raw materials available to the suspects, the book helps us to understand how the fiction of the witches sabbath emerged to such prominence in contemporary mentalities, whilst also restoring some agency to the defendants and nuancing the historical thesis that stereotypical content points to interrogatorial opinion and folkloric content to the voices of the accused. In its local context, this study provides an intimate portrait of peasant communities as they flourished in the Basque region in this period and leaves us with the irony that Europes most sensationally-demonological accounts of the witches sabbath may have evolved out of a particularly ardent commitment, on the part of ordinary Basques, to the social and devotional structures of popular Catholicism.

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