The gripping, jaw-dropping rise and fall of Sir Philip Green, the self-styled 'king of the high street'.

Sir Philip Green is no stranger to scandal. He was once hailed one of Britain's best businessmen and had prime ministers and supermodels on speed dial. But his reputation came crashing down when Oliver Shah uncovered the truth behind his doomed BHS deal.

The collapse of British Home Stores left 11,000 employees without jobs and put 20,000 people's pensions at risk. Green eventually paid £363m towards the company's £571m pension deficit, but it wasn't long before he found himself in trouble again. In October 2018, Green was named as the business figure at the heart of Britain's #MeToo scandal. With accusations of sexual and racial harassment flooding the press, and with Topshop's pension deficit rising to almost double the figure that toppled BHS, can the retail tycoon survive yet another scandal?

In Damaged Goods, Oliver Shah, the award-winning journalist who first broke the BHS story, shines a light on Green's past and his uncertain future; this is the extraordinary account of the retail magnate Sir Philip Green's fall from grace.

Op sy dag eienaar van ’n diamantmyn, ’n wynplaas én die duurste huis in Kaapstad. Voorsitter van Suid-Afrika se grootste kleinhandelaar. Direkteur van die Reserwebank, en die rykste man in die land.

As jong man het Christo Wiese sy tande by Pep Stores geslyp. Mettertyd bou hy ’n magtige sakeryk op, wat Shoprite en ’n rits ander maatskappye insluit. Sy wenresep: ’n eindelose liefde vir transaksies, ’n vreeslose aptyt vir risiko en ’n oog vir ’n winskopie. Dié sjarmante sakeman was nog nooit bang om ’n kans te waag nie. Die berekende risiko’s wat hy oor 50 jaar neem, maak hom hoogs suksesvol. Tot hy die meubelgroep Steinhoff teëkom, en dinge lelik skeefloop. Sakejoernalis en skrywer TJ Strydom vertel die verhaal van een van Suid-Afrika se bekendste sakereuse op ’n vars, pakkende manier.

“Boeiend. Beide sprokie én raadsaalriller.” – Waldimar Pelser

“’n Treffende, insiggewende werklikheidstorie oor die mens Christo Wiese – van kleinbegin tot dealmaker en sakereus.” – Freek Robinson

“’n Fabelagtige, meesleurende leeservaring . . . ” - Peter Bruce

The Steinhoff crash wiped more than R200bn off the JSE, erased half the wealth of tycoon Christo Wiese and knocked the pension funds of millions of people.

When it was exposed as a house of cards, tales of fraudulent accounting, lavish spending and ructions in the ‘Stellenbosch mafia’ made the headlines. As regulators tally up the cost, Financial Mail editor Rob Rose reveals the real inside story behind Steinhoff. Based on interviews with key players in South Africa, the UK, Germany and the Netherlands – and documents not yet public – Steinheist reveals:

• How Bruno Steinhoff formed the company in the Communist bloc and apartheid South Africa;
• How the ‘Markus myth’ grew thanks to a ‘bit of luck’ in a 1998 takeover;
• How Jooste insiders shifted nasty liabilities off Steinhoff’s balance sheet to present a false picture of the profits;
• How Wiese was lucky to lose only R59bn and; and
• What happened behind closed boardroom doors in the frantic week before Jooste resigned.

In 2012, Hubert Joly joined as CEO of Best Buy, a company on the brink of disruption, and led one of the most remarkable comeback stories in American business annals. While CEO he didn't seek the spotlight, but now he's ready to share the principles that helped him complete this remarkable turnaround.

Having recently stepped down as Chairman and CEO of Best Buy, Joly shares the leadership principles illustrated by multiple vivid and concrete stories that underpinned the remarkable resurgence of Best Buy and that he believes are at the heart of business: pursue a noble purpose, put people at the center, embrace all stakeholders, and treat profit as an outcome. There was a time when many would call this a soft philosophy. But times have changed. The world and business are facing unprecedented challenges. Business can be, in fact needs to be a force for good.

In 2019, Best Buy and 180 other companies signed the momentous Business Roundtable statement in support of stakeholder capitalism, highlighting that you can do well by doing good. The Covid-19 pandemic further pushed many businesses to lead from a place of purpose and with humanity.

More broadly, Joly's principles echo and reaffirm that the notion of stakeholder capitalism isn't just a nice idea, it's the winning strategy.

Once the owner of a diamond mine, a wine farm and the most expensive house in Cape Town.

Former chairman of South Africa’s largest retailer, director of the Reserve Bank and the richest man in the country. As a young man, Christo Wiese cut his teeth at Pep Stores. Over the years he built a mighty business empire, which included Shoprite and a number of other enterprises. His recipe for success: an endless love for cutting deals, a fearless appetite for risk and a keen eye for a bargain. This man of great charm has never been afraid of sailing close to the wind. Over the course of 50 years these calculated risks paid off, making him one of the most successful businessmen of his generation – until he encountered the furniture group Steinhoff, and things went awry. Business journalist and writer TJ Strydom tells the story of one of South Africa’s best-known business giants in a fresh, engaging way.

‘A fabulous, sweeping adventure read – almost a thriller – that chronicles the rags to riches rise of yet another giant of Afrikaner capitalism.’ – Peter Bruce

Each Vermont country store carries its own particular stock of special wares and memorable characters. From the Connecticut River to Lake Champlain, country stores and their dedicated owners offer warmth against the blizzard, advice and a friendly ear or a stern word. Neighbors meet and communities are forged beside these feed barrels and bottomless coffee urns. Author Dennis Bathory-Kitsz returns once again to the Green Mountain State with this updated and revised history and guide to its beloved country stores. When Hurricane Irene threatened many of these local institutions and communities in 2011, Vermonters came together, often at their country stores. Explore the very heart of communities big and small, where locals have been keeping their house keys behind the counter and solving the world's problems on the front stoop for more than two hundred years.

Brookside's burgundy- and blue-striped awnings represent both a quaint corner of Kansas City where you can tread the creaky wooden floors of the Dime Store and a pragmatic philosophy that changed the way America planned its cities. Renowned developer J.C. Nichols's "plan for permanence" was built on his conviction that if a community could offer its residents everything they would want and need, build to high standards and plan for future growth, the community would last. The Brookside shopping district has been giving the community everything it could want and need since 1919, helping it weather economic turbulence, natural disasters and dramatic changes.

Now in its second edition, this updated text explores the contemporary trends in retail and channel marketing. Disentangling the complexity of channel marketing issues, it offers a systematic overview of the key concepts and intricacies of the subject and provides a holistic approach to retail and channel marketing.   Key features of the second edition include: Coverage of both the core tenets and the latest research frontiers in the field A new chapter detailing the history of retailing and its importance to modern economies Updated case examples based on real-world scenarios to reinforce understanding of complex topics Exploration of key concerns of commercial sector analysis and retail marketing through the lenses of the manufacturer, the retailer and the customer. Offering a comprehensive introduction to both foundational topics and advanced concepts, this textbook is ideal for courses relating to channel marketing and retail management, as well as MBA courses on marketing and go-to-market strategy.

For courses in Retail Management. A contemporary text that helps students thrive in today's retailing industry Retail Management: A Strategic Approach is built on the fundamental principle that retailers have to plan for and adapt to a complex, changing environment. Without a pre-defined and well-integrated strategy, retailers may flounder and be unable to cope with the environment that surrounds them. This text helps readers become good retail planners and decision makers. The 13th Edition incorporates updated data that reflects the current world economic climate, extensive coverage of omnichannel retailing, and many new vignettes, questions, and cases, so that students can thrive in today's retailing industry.

Distribution channels are the most complex element of the marketing mix to fully grasp and to profitably manage. In this Handbook the authors present cutting-edge research on channel management and design from analytical, conceptual, and empirical perspectives. The ultimate objective of this Handbook is a comprehensive theory of distribution channels for scholars presented in enlightened surveys of the literature to tightly reasoned investigations. Channel management topics include value creation, interorganizational knowledge transfer, contract design, governance and control, and relationship management. Channel design topics encompass coordination, supply-chain management, price vs. quantity competition, channel breadth, franchising, resale price maintenance, and bricks-and-mortar vs. online retailer competition. The book concludes with a sketch of a ''Comprehensive Theory of Distribution Channels'' meant to incorporate and extend current thinking. The breadth of this Handbook makes it appropriate for use in a doctoral course on distribution channels, or as a knowledge-broadening resource for faculty and researchers who wish to understand types of channels research that are outside the scope of their own approach to distribution. Contributors include: K.D. Antia, B.L. Baker, P. Bicen, C.P. Blocker, J.R. Brown, G. Cai, N.N. Chau, S.C. Choi, J.L. Crosno, T.H. Cui, Y. Dai, R.P. Dant, R. Desiraju, K. Eshghi, D.J. Flint, K.M. Frias, M. Ghosh, S. Gilbert, G.T. Gundlach, C.M. Harmeling, J.D. Hibbard, M.B. Houston, C.A. Ingene, K. Jerath, G. John, J. Johnson, M. Kacker, G. Lai, Z. Li, R.F. Lusch, P. Mallucci, A.J. Malter, S. Mani, A.L. Matthews, R.W. Palmatier, S.-J. Park, R.E. Paul, J. Raju, S. Ray, F. Sadeh, R.S. Sohi, J.M. Song, R. Staelin, A.S. Vinhas, M. Viswanathan, K.H. Wathne, S.K. Weaven, X. Xu, W. Zhang, Z.J. Zhang, Y. Zhao

Forge deeper and more meaningful connections with consumers and embrace the latest opportunities occurring across the physical and digital retail landscape to become more adaptable, resilient and successful. While change is a constant in retail, flux has accelerated in innovation, digital disruption and changing consumer demands and expectations. Written for both digital-first and physical retailers, Next Generation Retail describes how to respond to the needs and expectations of today's consumers and connect with Generations Z and Alpha in an authentic and relevant way. Highly practical in approach, it explores the latest opportunities and pitfalls to avoid for developments including the metaverse, livestream shopping, instant commerce, blockchain and non-fungible tokens (NFTs). Next Generation Retail also describes how to create compelling content and retail media to drive commerce and monetize data while maintaining customer trust. Featuring original research and interviews with top industry experts, it contains examples and case studies from a range of brands and organizations including Lancome, Burberry and Walmart. This is an essential resource for retailers of all sizes to adapt to and thrive in today's environment of breakneck change and innovation.

Now in its second edition, this updated text explores the contemporary trends in retail and channel marketing. Disentangling the complexity of channel marketing issues, it offers a systematic overview of the key concepts and intricacies of the subject and provides a holistic approach to retail and channel marketing.   Key features of the second edition include: Coverage of both the core tenets and the latest research frontiers in the field A new chapter detailing the history of retailing and its importance to modern economies Updated case examples based on real-world scenarios to reinforce understanding of complex topics Exploration of key concerns of commercial sector analysis and retail marketing through the lenses of the manufacturer, the retailer and the customer. Offering a comprehensive introduction to both foundational topics and advanced concepts, this textbook is ideal for courses relating to channel marketing and retail management, as well as MBA courses on marketing and go-to-market strategy.

The advent of e-commerce and the rise of hard discounters have put severe pressure on traditional retail chains. Boundaries are blurring: traditional brick-and-mortar players are expanding their online operations and setting up their own discount banners, while the power houses of online retail are going physical, and hard discounters get caught up in the Wheel of Retailing. Each of these players has to keep up with the consumer ?- even successful companies cannot sit back and rest but need to prepare for the next wave of change. This Handbook sheds light on these issues with its research-based analysis of the strategic and tactical issues that comprise the state of the art in retailing. Leading scholars explore what we know from extant studies, what are the ensuing best practices, what evolutions are ahead, and whether current approaches still work in the future. This book?'s future-based perspective makes it an excellent resource for academics in retailing and marketing, as well as marketing and retailing consultants, retailers, and marketing managers. Contributors include: A. Alptekinoglu, Z. Bei, R. Bolton, E. Breugelmans, B.J. Bronnenberg, K. Campo, A. Chernev, M. Dekimpe, E. Fox, A. Garrido-Morgado, D.K. Gauri, K. Gedenk, I. Geyskens, K. Gielens, E. Gijsbrechts, O. Gonzalez-Benito, D. Grewal, R. Hamilton, R. Janakiraman, O. Kamran-Disfani, A.R. Koschmann, P. Linzbach, M.K. Mantrala, M. Martos-Parta, J. Parker, J.A. Petersen, B. Ratchford, W. Reinartz, R. Rishika, A. Roggeveen, R. Sethuraman, V. Shankar, J.B. Steenkamp, M. Vanhuele

Few retailers understand how to adapt to the different needs and backgrounds of international travellers. Harness the burgeoning levels of tourism and learn everything you need to get travellers engaged with your business and spending money, with insight from LVMH, Harrods, CHANEL and more. The modern traveller is an enigma. These potential customers, young and old, are in search of memorable experiences, just as much as physical products. They want to make their trip unforgettable, while minimizing their impact on the environment. Leading Travel and Tourism Retail is an invaluable guide for any retail professional who wants to benefit from the increasing number of travellers who are venturing abroad ready to spend money, on everything from luxury goods and souvenirs to cultural activities and experiences. Engaging and accessible, it covers everything from creating a business plan and analyzing the competition, to product considerations and the role of technology and data, offering a glimpse behind the inner workings of some of the best-known brands in the world. Delivering invaluable insight through fascinating interviews from high-profile professionals including Group President of LVMH Retail, CEO of Harrods, and President of CHANEL foundation, this is a must-have handbook for achieving retail success in the continually evolving, multifaceted world of travel and tourism. FULL LIST OF CONTRIBUTORS: - Jacques Stern, CEO of Global Blue Tax Refund - Stephen Bebis, former CEO of Brookstone Gadget Stores - Andrea d'Avack, former President of Chanel Perfumes & Cosmetics worldwide - Christine Comaford, founder of Smart Tribes Institute - Frances O'Grady, Secretary General of the Trade Union Congress, UK - Desiree Bollier, Chair & Chief Merchant of Value Retail, creator and operator of The Bicester Village Shopping Collection - Taylor Safford, President & CEO of Pier 39 entertainment & shopping complex, San Francisco - Craig Robins, Founder & Owner of the Miami Design District Development, Florida - Louis de Bourgoing, former International Chairman of WH Smith - Dan Cockerell, Former Vice President of Disney's Magic Kingdom - Michael Ward, Managing Director of Harrods, London - Malik Fernando, Director of Dilmah Tea & Luxury Resorts, Sri Lanka - Tine Willumsen, Founder of The Diversity Council, Denmark - Jonathan Chippendale, CEO of Holition Technologies & Former Managing Director of De Beers Diamonds (Middle East) - Paul Samuels, Executive Vice President & Hugo Brady, Vice President of AEG Entertainment Group - Ravi Thakran, Group Chairman of LVMH Asia - Jason Holt CBE, Chairman of the Apprenticeship Ambassador Network, UK Department of Education - Ben Zifkin, Founder & President of Hubba.com, NY - Lesley Batchelor OBE, Director General of the Institute of Export & International Trade

The business world today is changing enormously due to many factors that affect every element of the business cycle worldwide. From globalization to recession, in addition to other environmental forces, companies today face numerous challenges that have a great impact on business. Among the factors that are affecting the current way business is conducted are the emergence of marketing tools including the internet, internet of things (IoT), virtual reality, mobile applications, social media, electronic word of mouth (eWoM), artificial intelligence, digital marketing, and more that have a great impact not only on customers but also on companies. It is imperative for businesses to embrace the utilization of these tools in order to expand their customer base and provide unique, successful consumer experiences. The Handbook of Research on IoT, Digital Transformation, and the Future of Global Marketing provides comprehensive coverage of current global marketing trends related to the use of technology. The book links the industry with academia by providing useful insights on how to improve businesses' ability to create and customize customer value and loyalty. Covering topics including e-commerce, mobile marketing, website development, and phygital customer experiences, this book is essential for marketers, brand managers, advertisers, IT consultants and specialists, customer relations officers, managers, practitioners, business owners, marketing and business associations, students, researchers, and academicians interested in incorporating the latest technologies and marketing strategies into their businesses and studies.

The Internet stock bubble wasn't just about goggle-eyed day traderstrying to get rich on the Nasdaq and goateed twenty-five-year-olds playing wannabe Bill Gates. It was also about an America that believed it had discovered the secret of eternal prosperity: it said something about all of us, and what we thought about ourselves, as the twenty-first century dawned. John Cassidy's Dot.con brings this tumultuous episode to life. Moving from the Cold War Pentagon to Silicon Valley to Wall Street and into the homes of millions of Americans, Cassidy tells the story of the great boom and bust in an authoritative and entertaining narrative. Featuring all the iconic figures of the Internet era -- Marc Andreessen, Jeff Bezos, Steve Case, Alan Greenspan, and many others -- and with a new Afterword on the aftermath of the bust, Dot.con is a panoramic and stirring account of human greed and gullibility.